Update Failure with Arma Reforger - Unable to Run or set up arma reforger instance

Enano · January 9, 2025, 6:23pm

System Information

Field	Value
Operating System	Linux - Debian GNU/Linux 12 on x86_64
Product	AMP ‘Phobos’ v2.6.0.6 (Mainline)
Virtualization	Docker
Application	Arma Reforger
Module	GenericModule
Running in Container	Yes
Current State	Failed

Problem Description

Issue

Based on the logs and the console output the instance tries to update/install arma reforger, the download with steamcmd appears to complete and then it halts without a verbose error.

Reproduction Steps

create instance
try to start instance
try and start or update instance - fails

Greelan · January 9, 2025, 7:34pm

Post the AMP logs, otherwise no one can help

Enano · January 9, 2025, 7:41pm

Sorry thought doing the report through the button in amp submitted logs, thought there was an option for automated log submission when I did the initial set up. I do get this error popping up in a window after a while though didn’t see it in the logs.

“This task could not be completed: Running Update Tasks - - State: 3.”

I’ve done ampinstmgr restart ADS01

and status results in this:

[Info/1] Stream: Mainline / Release - built by CUBECODERS/buildbot on CCL-DEV
Instance Name │ Friendly Name │ Module │ IP │ Port │ Up
───────────────────┼──────────────────┼────────────┼─────────────────┼───────┼───
A201 │ 2 │ Generic │ 127.0.0.1 │ 8083 │ ✓
ADS01 │ ADS │ ADS │ 0.0.0.0 │ 8080 │ ✓
ArmaReforger01 │ ArmaReforger │ Generic │ 127.0.0.1 │ 8081 │ ✓
ProjectZomboid01 │ ProjectZomboid │ Generic │ 127.0.0.1 │ 8082 │ ✓

Let me know if these are the correct logs you need.

[16:17:02] [Program Info/1] : Starting AMP version 2.6.0.6 (Phobos), built 20/11/2024 20:57
[16:17:02] [Program Info/1] : Stream: Mainline / Release - built by CUBECODERS/buildbot on CCL-DEV
[16:17:02] [Program Info/1] : Running in a Docker environment.
[16:17:02] [Program Info/1] : OS: Linux / x86_64
[16:17:02] [Program Info/1] : CPU: QEMU Virtual CPU version 2.5+ (6C/6T)
[16:17:02] [Program Info/1] : RAM: 15992MB
[16:17:02] [Program Info/1] : AMP Instance ID: 9b741c12-9e6d-41aa-b370-aaf1c952caa5
[16:20:03] [Core Info/1] : Loaded GenericModule version 2.6.0.6 by CubeCoders Limited
[16:20:03] [Core Info/1] : Metrics publishing is enabled at udp://localhost:12820.
[16:23:03] [Loader Info/1] : Loaded FileManagerPlugin by CubeCoders Limited
[16:24:03] [Loader Info/1] : Loaded EmailSenderPlugin by CubeCoders Limited
[16:25:03] [Loader Info/1] : Loaded WebRequestPlugin by CubeCoders Limited
[16:28:03] [Loader Info/1] : Loaded LocalFileBackupPlugin by CubeCoders Limited
[16:29:03] [Loader Info/1] : Loaded CommonCorePlugin by CubeCoders Limited
[16:30:03] [Loader Info/1] : Loaded AnalyticsPlugin by CubeCoders Limited
[16:30:03] [System Error/10] : Missing plugin/assembly: MaxMind.Db (/AMP/Plugins/MaxMind.Db/MaxMind.Db.dll) for
[16:30:03] [Loader Info/1] : GenericModule requests dependency steamcmdplugin…
[16:30:03] [Loader Info/1] : Loaded steamcmdplugin by CubeCoders Limited
[16:30:03] [Loader Info/1] : GenericModule requests dependency RCONPlugin…
[16:30:03] [Loader Info/1] : Loaded RCONPlugin by CubeCoders Limited
[16:30:03] [Core Info/1] : Licence Present: AMP Advanced Edition - Lifetime Licence
[16:34:04] [Loader Notice/1] : Using keypair with fingerprint ENNiUN9L5ZxGjeFCed7RsnwkOI/+69cdHlOWCQ2DKE8=
[16:34:04] [Loader Info/1] : SFTP Server started on 0.0.0.0:2224
[16:34:05] [Core Info/1] : Webserver started on http://127.0.0.1:8081
[16:34:05] [System Info/9] : Checking for AMP updates…
[16:34:05] [System Info/15] : Startup mode is UpdateAndStart.
[16:34:06] [System Info/9] : AMP is up to date.
Redirecting stderr to ‘/home/amp/Steam/logs/stderr.txt’
Logging directory: ‘/home/amp/Steam/logs’
[ 0%] Checking for available updates…
[----] Verifying installation…
UpdateUI: skip show logoSteam Console Client (c) Valve Corporation - version 1733269577
– type ‘quit’ to exit –
Loading Steam API…IPC function call IClientUtils::GetSteamRealm took too long: 61 msec
OK
force_install_dir “1874900”
Connecting anonymously to Steam Public…OK
Waiting for client config…OK
Waiting for user info…OK
app_update 1874900 validate
Update state (0x5) verifying install, progress: 0.08 (5242880 / 6494008086)
Update state (0x5) verifying install, progress: 4.44 (288315713 / 6494008086)
Update state (0x5) verifying install, progress: 12.56 (815803067 / 6494008086)
Update state (0x5) verifying install, progress: 20.21 (1312756151 / 6494008086)
Update state (0x5) verifying install, progress: 27.90 (1812003482 / 6494008086)
Update state (0x5) verifying install, progress: 35.59 (2311450540 / 6494008086)
Update state (0x5) verifying install, progress: 43.30 (2811899006 / 6494008086)
Update state (0x5) verifying install, progress: 51.12 (3319528657 / 6494008086)
Update state (0x5) verifying install, progress: 58.90 (3824942289 / 6494008086)
Update state (0x5) verifying install, progress: 66.69 (4330941866 / 6494008086)
Update state (0x5) verifying install, progress: 74.41 (4832029034 / 6494008086)
Update state (0x5) verifying install, progress: 82.23 (5340159905 / 6494008086)
Update state (0x5) verifying install, progress: 90.22 (5859196456 / 6494008086)
Update state (0x5) verifying install, progress: 98.59 (6402637617 / 6494008086)
Success! App ‘1874900’ fully installed.
quit
[16:34:36] [System Info/7] : SteamCMD Update successful
[17:00:46] [System Activity/33] : Authentication attempt for user username from 127.0.0.1
[17:00:46] [System Activity/33] : Authentication success
[17:01:21] [System Activity/41] : Authentication attempt for user username from 127.0.0.1
[17:01:21] [System Activity/41] : Authentication failure for user username from 127.0.0.1 - TokenRejected
[17:01:25] [System Activity/36] : Authentication attempt for user username from 127.0.0.1
[17:01:26] [System Activity/36] : Authentication success
[17:01:38] [Core:username Activity/36] : Starting the application.
Redirecting stderr to ‘/home/amp/Steam/logs/stderr.txt’
Logging directory: ‘/home/amp/Steam/logs’
[ 0%] Checking for available updates…
[----] Verifying installation…
UpdateUI: skip show logoSteam Console Client (c) Valve Corporation - version 1733269577
– type ‘quit’ to exit –
Loading Steam API…IPC function call IClientUtils::GetSteamRealm took too long: 59 msec
OK
force_install_dir “1874900”
Connecting anonymously to Steam Public…OK
Waiting for client config…OK
Waiting for user info…OK
app_update 1874900 validate
Update state (0x5) verifying install, progress: 0.06 (4194304 / 6494008086)
Update state (0x5) verifying install, progress: 7.39 (480192631 / 6494008086)
Update state (0x5) verifying install, progress: 15.03 (976163003 / 6494008086)
Update state (0x5) verifying install, progress: 22.69 (1473251480 / 6494008086)
Update state (0x5) verifying install, progress: 30.50 (1980824436 / 6494008086)
Update state (0x5) verifying install, progress: 38.16 (2478174203 / 6494008086)
Update state (0x5) verifying install, progress: 46.21 (3000579822 / 6494008086)
Update state (0x5) verifying install, progress: 54.46 (3536583889 / 6494008086)
Update state (0x5) verifying install, progress: 62.76 (4075534724 / 6494008086)
Update state (0x5) verifying install, progress: 71.16 (4621397706 / 6494008086)
Update state (0x5) verifying install, progress: 79.58 (5168025324 / 6494008086)
Update state (0x5) verifying install, progress: 87.47 (5680354822 / 6494008086)
Update state (0x5) verifying install, progress: 95.16 (6179909148 / 6494008086)
Success! App ‘1874900’ fully installed.
quit
[17:02:08] [System:username Info/39] : SteamCMD Update successful
[18:16:39] [System Activity/3] : Authentication attempt for user username from 127.0.0.1
[18:16:40] [System Activity/7] : Authentication success
[18:16:47] [Core:username Activity/3] : Sent to console: [18:16:47] [Core:username Activity/3] : Sent to console:
[19:18:48] [System Activity/31] : Authentication attempt for user username from 127.0.0.1
[19:18:48] [System Activity/31] : Authentication success
[19:21:01] [System Activity/33] : Authentication attempt for user username from 127.0.0.1
[19:21:01] [System Activity/31] : Authentication success
[19:25:05] [System Activity/32] : Authentication attempt for user username from 127.0.0.1
[19:25:06] [System Activity/32] : Authentication success
[19:36:28] [System Activity/3] : Authentication attempt for user username from 127.0.0.1
[19:36:29] [System Activity/7] : Authentication success

Greelan · January 9, 2025, 8:21pm

Is this VM in Proxmox?

Also, make sure your instance template is up to date - see section 4 here

Enano · January 9, 2025, 8:53pm

Yup the VM is running on Proxmox and I have it set to containerize the game servers. Checking out your link now, thank you.

Greelan · January 9, 2025, 9:06pm

Set the CPU mode for the VM in Proxmox to “host”

Enano · January 9, 2025, 10:43pm

Seems to just be sitting idle now, or loading very slowly.

Edit: I guess looking at the older logs the initial loading of plugins took quite a few minutes. Will leave it be for a while. Thanks for the suggestions but open to anything further you think is worth checking out.

2nd Edit: I had added the full log below last night, thought I had a note about that but I think I just couldn’t reply to myself, needed to wait for someone else to respond? It finishes loading per the log below, but sits with this error on the instance panel.

[22:29:06] [Program Info/1] : Starting AMP version 2.6.0.6 (Phobos), built 20/11/2024 20:57
[22:29:06] [Program Info/1] : Stream: Mainline / Release - built by CUBECODERS/buildbot on CCL-DEV
[22:29:06] [Program Info/1] : Running in a Docker environment.
[22:29:06] [Program Info/1] : OS: Linux / x86_64
[22:29:06] [Program Info/1] : CPU: Intel(R) Xeon(R) CPU E5-2660 v2 @ 2.20GHz (6C/6T)
[22:29:06] [Program Info/1] : RAM: 15992MB
[22:29:06] [Program Info/1] : AMP Instance ID: 9b741c12-9e6d-41aa-b370-aaf1c952caa5
[22:32:06] [Core Info/1] : Loaded GenericModule version 2.6.0.6 by CubeCoders Limited
[22:32:06] [Core Info/1] : Metrics publishing is enabled at udp://localhost:12820.
[22:35:07] [Loader Info/1] : Loaded FileManagerPlugin by CubeCoders Limited
[22:36:07] [Loader Info/1] : Loaded EmailSenderPlugin by CubeCoders Limited
[22:37:07] [Loader Info/1] : Loaded WebRequestPlugin by CubeCoders Limited
[22:40:07] [Loader Info/1] : Loaded LocalFileBackupPlugin by CubeCoders Limited

####### Updated after letting it sit for a while

[22:40:32] [Program Info/1] : Starting AMP version 2.6.0.6 (Phobos), built 20/11/2024 20:57
[22:40:32] [Program Info/1] : Stream: Mainline / Release - built by CUBECODERS/buildbot on CCL-DEV
[22:40:32] [Program Info/1] : Running in a Docker environment.
[22:40:32] [Program Info/1] : OS: Linux / x86_64
[22:40:32] [Program Info/1] : CPU: Intel(R) Xeon(R) CPU E5-2660 v2 @ 2.20GHz (6C/6T)
[22:40:32] [Program Info/1] : RAM: 15992MB
[22:40:32] [Program Info/1] : AMP Instance ID: 9b741c12-9e6d-41aa-b370-aaf1c952caa5
[22:43:33] [Core Info/1] : Loaded GenericModule version 2.6.0.6 by CubeCoders Limited
[22:43:33] [Core Info/1] : Metrics publishing is enabled at udp://localhost:12820.
[22:46:33] [Loader Info/1] : Loaded FileManagerPlugin by CubeCoders Limited
[22:47:33] [Loader Info/1] : Loaded EmailSenderPlugin by CubeCoders Limited
[22:48:33] [Loader Info/1] : Loaded WebRequestPlugin by CubeCoders Limited
[22:51:33] [Loader Info/1] : Loaded LocalFileBackupPlugin by CubeCoders Limited
[22:52:33] [Loader Info/1] : Loaded CommonCorePlugin by CubeCoders Limited
[22:53:34] [Loader Info/1] : Loaded AnalyticsPlugin by CubeCoders Limited
[22:53:34] [System Error/19] : Missing plugin/assembly: MaxMind.Db (/AMP/Plugins/MaxMind.Db/MaxMind.Db.dll) for
[22:53:34] [Loader Info/1] : GenericModule requests dependency steamcmdplugin…
[22:53:34] [Loader Info/1] : Loaded steamcmdplugin by CubeCoders Limited
[22:53:34] [Loader Info/1] : GenericModule requests dependency RCONPlugin…
[22:53:34] [Loader Info/1] : Loaded RCONPlugin by CubeCoders Limited
[22:53:34] [Core Info/1] : Licence Present: AMP Advanced Edition - Lifetime Licence
[22:57:34] [Loader Notice/1] : Using keypair with fingerprint ENNiUN9L5ZxGjeFCed7RsnwkOI/+69cdHlOWCQ2DKE8=
[22:57:34] [Loader Info/1] : SFTP Server started on 0.0.0.0:2224
[22:57:36] [Core Info/1] : Webserver started on http://127.0.0.1:8081
[22:57:36] [System Info/12] : Checking for AMP updates…
[22:57:36] [System Info/19] : Startup mode is UpdateAndStart.
[22:57:36] [System Info/12] : AMP is up to date.
Redirecting stderr to ‘/home/amp/Steam/logs/stderr.txt’
Logging directory: ‘/home/amp/Steam/logs’
[ 0%] Checking for available updates…
[----] Verifying installation…
UpdateUI: skip show logoSteam Console Client (c) Valve Corporation - version 1733269577
– type ‘quit’ to exit –
Loading Steam API…IPC function call IClientUtils::GetSteamRealm took too long: 49 msec
OK
force_install_dir “1874900”
Connecting anonymously to Steam Public…OK
Waiting for client config…OK
Waiting for user info…OK
app_update 1874900 validate
Update state (0x5) verifying install, progress: 0.00 (1975 / 6494008086)
Update state (0x5) verifying install, progress: 3.46 (224535196 / 6494008086)
Update state (0x5) verifying install, progress: 10.95 (711128086 / 6494008086)
Update state (0x5) verifying install, progress: 18.75 (1217527111 / 6494008086)
Update state (0x5) verifying install, progress: 26.45 (1717814261 / 6494008086)
Update state (0x5) verifying install, progress: 34.21 (2221455623 / 6494008086)
Update state (0x5) verifying install, progress: 42.00 (2727358855 / 6494008086)
Update state (0x5) verifying install, progress: 50.02 (3248408108 / 6494008086)
Update state (0x5) verifying install, progress: 57.53 (3735995948 / 6494008086)
Update state (0x5) verifying install, progress: 65.03 (4223121157 / 6494008086)
Update state (0x5) verifying install, progress: 72.55 (4711625413 / 6494008086)
Update state (0x5) verifying install, progress: 80.01 (5195649564 / 6494008086)
Update state (0x5) verifying install, progress: 87.61 (5689255409 / 6494008086)
Update state (0x5) verifying install, progress: 95.42 (6196431593 / 6494008086)
Success! App ‘1874900’ fully installed.
quit
[22:58:08] [System Info/12] : SteamCMD Update successful

[00:00:59] [Scheduler Info/42] : Rollover from previous log file: AMP_Logs/AMPLOG 2025-01-09 22-40-31.log
[00:40:59] [System Info/19] : Checking for AMP updates…
[00:40:59] [System Info/19] : AMP is up to date.