OS Name/Version: Linux (ubuntu 22.04)
Product Name/Version: v2.3.4.4 built 26/07/2022 20:09
Problem Description: Unable to upgrade from the web interface or the command line. Getting error in command line from unzip.
Steps to reproduce: On fresh start of the server, I tried updating via the console but it would sit for 10 minutes without any result except the occasional flicker. I could restart the service and access the console again.
You can also reproduce from the command line, logged in as “amp” and entering “ampinstmgr upgradeall”. You get:
[Info] AMP Instance Manager v2.3.4.4 built 26/07/2022 20:09
[Info] Release spec: Release - built by CUBECODERS/buildbot on CCL-DEV
[Info] Stopping Instance: 'ADS01'
[Info] Stopping instance ADS01...
[Info] Requesting soft-stop...
[Info] Waiting for instance to stop...
[Info] Instance was shut down gracefully.
[Info] Instance ADS01 has stopped.
[Info] Upgrading instance ADS01
[Info] Using cached archive: /home/amp/.ampdata/instances/AMPCache-2440.zip
[/home/amp/.ampdata/instances/AMPCache-2440.zip]
End-of-central-directory signature not found. Either this file is not
a zipfile, or it constitutes one disk of a multi-part archive. In the
latter case the central directory and zipfile comment will be found on
the last disk(s) of this archive.
note: /home/amp/.ampdata/instances/AMPCache-2440.zip may be a plain executable, not an archive
unzip: cannot find zipfile directory in one of /home/amp/.ampdata/instances/AMPCache-2440.zip or
/home/amp/.ampdata/instances/AMPCache-2440.zip.zip, and cannot find /home/amp/.ampdata/instances/AMPCache-2440.zip.ZIP, period.
[Error] Download or unpack failed. Please check your network connection and try again.
[Error] Unzip return code was 9
[Info] Upgrade failed
[Info] Waiting for AMP instance to start...
Actions taken to resolve so far: I have run the OS updates using the --missing-fix parameter to get around Amp causing it to fail. That didn’t change anything. I have tried chmod 777 on the “instances” folder thinking unzip needed perms - that didn’t help. I did a mv over the last cache after fetching the latest build zip.
I was about to do an uninstall/reinstall, but that article said to post here before doing that. Here I am.
Also, I deleted all of my instances (starting fresh) and I cannot create a new instance. I get: You do not have permission to use this method (ADSModule.CreateInstance) at this time. This method requires the Session.LoggedIn permission.
I am okay starting fresh. I just need this working by Wednesday.
Any help is appreciated. Thanks!