Oracle Cloud Astroneer Server Running but can't join

Andt_A · 18 2024 21:50

update

I am going to keep trying on oracle for now. XD I don’t have the guts to open ports on my home network and give my IP to strangers

info

Operating system: Canonical Ubuntu hosted on Oracle Cloud

Version:** 20.04

Image:Canonical-Ubuntu-20.04-2024.06.18-0

Product Name/Version: Astroneer Dedicated Server, installed via AMP console
AMP Release “Callisto”
v2.5.1, built 06/07/2024 22:13

Problem Description:

When server is running and ports are listening, Astroneer server menu is able to see that 0/8 players are on the server. indicating that the server is online, and detected by my machine. However when joining the server, it loads for a while then it says Failed to Join Host.

Steps to reproduce:

set up oracle cloud
- I followed up until “Connect to the Running VM in the Cloud” How To Set Up and Run a (Really Powerful) Free Minecraft Server in the Cloud (oracle.com)
set up oracle firewall according to this guide Using AMP on Oracle Cloud
configure ingress rules to allow the necessary ports for both the game server and AMP’s web interface. I also added a few others according to this site: Forward Ports on Your Router for Astroneer (portforward.com)

Stateless	Source	IP Protocol	Source Port Range	Destination Port Range	Allows	Description
No	0.0.0.0/0	UDP	All	7777	UDP traffic for ports: 7777	Allow Astroneer Server PC
No	0.0.0.0/0	TCP	All	2224	TCP traffic for ports: 2224	Allow Astroneer SFTP Port
No	0.0.0.0/0	TCP	All	1234	TCP traffic for ports: 1234	Allow Console Port
No	0.0.0.0/0	TCP	All	7777	TCP traffic for ports: 7777	Astroneer game server

Stateless	Source	IP Protocol	Source Port Range	Destination Port Range	Type and Code	Allows	Description
No	0.0.0.0/0	TCP	All	22		TCP traffic for ports: 22 SSH Remote Login Protocol
No	0.0.0.0/0	ICMP			3, 4	ICMP traffic for: 3, 4 Destination Unreachable: Fragmentation Needed and Don’t Fragment was Set
No	10.0.0.0/16	ICMP			3	ICMP traffic for: 3 Destination Unreachable
No	0.0.0.0/0	UDP	All	88		UDP traffic for ports: 88	Allow Astroneer Game Server PC
No	0.0.0.0/0	TCP	All	8080		TCP traffic for ports: 8080	Allow AMP Web Interface
No	0.0.0.0/0	TCP	All	443		TCP traffic for ports: 443 HTTPS	Allow HTTPS Access
No	0.0.0.0/0	TCP	All	80		TCP traffic for ports: 80	Allow HTTP
No	0.0.0.0/0	UDP	All	500		UDP traffic for ports: 500	Allow Astroneer Game Server PC
No	0.0.0.0/0	UDP	All	3074		UDP traffic for ports: 3074	Allow Astroneer Game Server PC
No	0.0.0.0/0	UDP	All	3544		UDP traffic for ports: 3544	Allow Astroneer Game Server PC
No	0.0.0.0/0	UDP	All	4500		UDP traffic for ports: 4500	Allow Astroneer Game Server PC
No	0.0.0.0/0	UDP	All	8777		UDP traffic for ports: 8777	Allow Astroneer Game Server PC
No	0.0.0.0/0	TCP	All	3074		TCP traffic for ports: 3074	Allow Astroneer Game Server PC
No	0.0.0.0/0	TCP	All	8777		TCP traffic for ports: 8777	Allow Astroneer Game Server PC
No	0.0.0.0/0	TCP	All	8777		TCP traffic for ports: 8777	Allow Astroneer Server Steam
No	0.0.0.0/0	TCP	All	27015		TCP traffic for ports: 27015	Allow Astroneer Server Steam
No	0.0.0.0/0	TCP	All	27036		TCP traffic for ports: 27036	Allow Astroneer Server Steam
No	0.0.0.0/0	UDP	All	8777		UDP traffic for ports: 8777	Allow Astroneer Sever Steam
No	0.0.0.0/0	UDP	All	27015		UDP traffic for ports: 27015	Allow Astroneer Sever Steam
No	0.0.0.0/0	UDP	All	27031-27036		UDP traffic for ports: 27031-27036	Allow Astroneer Sever Steam

set up domain name for HTTPS connection for AMP
installed AMP application onto ubuntu. also installed Docker

Actions taken to resolve so far:

restarted the Oracle server
following steps here Diagnosing Connectivity Issues - Troubleshooting - Docs - CubeCoders Support
checked that the application is running
checked that the application is listening

root@astroneer-is-here:~# su -l amp
  CubeCoders AMP  💻amp@astroneer-is-here  📁~  ampinstmgr ports
[Info/1] AMP Instance Manager v2.5.1 built 06/07/2024 22:14
[Info/1] Stream: Mainline / Release - built by CUBECODERS/buildbot on CCL-DEV
Please enter value for Instance Name
>arisuastro01

[Info/1] Port usage for arisuastro01 (arisu astro)
[Info/1] Instance is currently running.
[Info/1] LISTENING      8081    TCP     (Core.Webserver.Port)
[Info/1] LISTENING      2224    TCP     (FileManagerPlugin.SFTP.SFTPPortNumber)
[Info/1] LISTENING      7777    UDP     (GenericModule.App.Ports.$ApplicationPort1)
[Info/1] LISTENING      1234    TCP     (GenericModule.App.Ports.$RemoteAdminPort)

checked to see if fire walls are correct

using ampinstmgr dumpfirewall

ubuntu@astroneer-is-here:~$ sudo su -
root@astroneer-is-here:~# ampinstmgr dumpfirewall
[Info/1] AMP Instance Manager v2.5.1 built 06/07/2024 22:14
[Info/1] Stream: Mainline / Release - built by CUBECODERS/buildbot on CCL-DEV
[Info/1] Using iptables firewall.
[Info/1] TCP/2223 (AMP:ADS01:FileManagerPlugin.SFTP.SFTPPortNumber)
[Info/1] UDP/12820 (AMP:ADS01:ADSModule.Network.MetricsServerPort)
[Info/1] TCP/2224 (AMP:arisuastro01:FileManagerPlugin.SFTP.SFTPPortNumber)
[Info/1] UDP/7777 (AMP:arisuastro01:GenericModule.App.Ports.$ApplicationPort1)
[Info/1] TCP/1234 (AMP:arisuastro01:GenericModule.App.Ports.$RemoteAdminPort)
root@astroneer-is-here:~#

iptables:

root@astroneer-is-here:~# iptables -L INPUT --line-numbers
Chain INPUT (policy DROP)
num  target     prot opt source               destination
1    ACCEPT     all  --  anywhere             anywhere             state RELATED,ESTABLISHED
2    ACCEPT     icmp --  anywhere             anywhere
3    ACCEPT     all  --  anywhere             anywhere
4    ACCEPT     udp  --  anywhere             anywhere             udp spt:ntp
5    ACCEPT     tcp  --  anywhere             anywhere             state NEW tcp dpt:ssh
6    ACCEPT     tcp  --  anywhere             anywhere             tcp dpt:https /* AMP Reverse Proxy */
7    ACCEPT     tcp  --  anywhere             anywhere             tcp dpt:http /* AMP Reverse Proxy */
8    ACCEPT     tcp  --  anywhere             anywhere             tcp dpt:2223 /* AMP:ADS01:FileManagerPlugin.SFTP.SFTPPortNumber */
9    ACCEPT     udp  --  anywhere             anywhere             udp dpt:12820 /* AMP:ADS01:ADSModule.Network.MetricsServerPort */
10   ACCEPT     tcp  --  anywhere             anywhere             tcp dpt:2224 /* AMP:arisuastro01:FileManagerPlugin.SFTP.SFTPPortNumber */
11   ACCEPT     udp  --  anywhere             anywhere             udp dpt:7777 /* AMP:arisuastro01:GenericModule.App.Ports.$ApplicationPort1 */
12   ACCEPT     tcp  --  anywhere             anywhere             tcp dpt:1234 /* AMP:arisuastro01:GenericModule.App.Ports.$RemoteAdminPort */

update

connection to server port works

norbyscook@AndyDesktop:/mnt/c/Users/nonom$ nc -zvu 165.1.70.122 7777
Connection to 165.1.70.122 7777 port [udp/*] succeeded!
norbyscook@AndyDesktop:/mnt/c/Users/nonom$ nc -zvu 165.1.70.122 1234
Connection to 165.1.70.122 1234 port [udp/*] succeeded!
norbyscook@AndyDesktop:/mnt/c/Users/nonom$ nc -zv 165.1.70.122 1234
Connection to 165.1.70.122 1234 port [tcp/*] succeeded!
norbyscook@AndyDesktop:/mnt/c/Users/nonom$

while trying to join server
attempted to log iptables

sudo iptables -I INPUT 1 -p udp --dport 7777 -j LOG --log-prefix "ASTRONEER_UDP: " --log-level 4
sudo iptables -I INPUT 1 -p tcp --dport 1234 -j LOG --log-prefix "ASTRONEER_TCP: " --log-level 4

and the result:

root@astroneer-is-here:~# sudo grep "ASTRONEER_TCP:" /var/log/kern.log
Jul 19 05:42:05 astroneer-is-here kernel: [  681.749519] ASTRONEER_TCP: IN=ens3 OUT= MAC=02:00:17:01:d5:34:00:00:17:3a:4d:ff:08:00 SRC=24.85.224.14 DST=10.0.0.166 LEN=60 TOS=0x00 PREC=0x00 TTL=53 ID=28247 DF PROTO=TCP SPT=52158 DPT=1234 WINDOW=64240 RES=0x00 SYN URGP=0
Jul 19 05:42:05 astroneer-is-here kernel: [  682.048979] ASTRONEER_TCP: IN=ens3 OUT= MAC=02:00:17:01:d5:34:00:00:17:3a:4d:ff:08:00 SRC=24.85.224.14 DST=10.0.0.166 LEN=52 TOS=0x00 PREC=0x00 TTL=53 ID=28250 DF PROTO=TCP SPT=52158 DPT=1234 WINDOW=502 RES=0x00 ACK FIN URGP=0
Jul 19 05:42:06 astroneer-is-here kernel: [  682.113161] ASTRONEER_TCP: IN=ens3 OUT= MAC=02:00:17:01:d5:34:00:00:17:3a:4d:ff:08:00 SRC=24.85.224.14 DST=10.0.0.166 LEN=52 TOS=0x00 PREC=0x00 TTL=53 ID=0 DF PROTO=TCP SPT=52158 DPT=1234 WINDOW=502 RES=0x00 ACK URGP=0

root@astroneer-is-here:~# sudo grep "ASTRONEER_UDP:" /var/log/kern.log
Jul 19 06:23:38 astroneer-is-here kernel: [ 1236.483350] ASTRONEER_UDP: IN=ens3 OUT= MAC=02:00:17:01:d5:34:00:00:17:3a:4d:ff:08:00 SRC=24.85.224.14 DST=10.0.0.166 LEN=53 TOS=0x00 PREC=0x00 TTL=118 ID=11040 PROTO=UDP SPT=49561 DPT=7777 LEN=33
Jul 19 06:23:38 astroneer-is-here kernel: [ 1236.844536] ASTRONEER_UDP: IN=ens3 OUT= MAC=02:00:17:01:d5:34:00:00:17:3a:4d:ff:08:00 SRC=24.85.224.14 DST=10.0.0.166 LEN=53 TOS=0x00 PREC=0x00 TTL=118 ID=11041 PROTO=UDP SPT=49561 DPT=7777 LEN=33
Jul 19 06:23:39 astroneer-is-here kernel: [ 1237.852357] ASTRONEER_UDP: IN=ens3 OUT= MAC=02:00:17:01:d5:34:00:00:17:3a:4d:ff:08:00 SRC=24.85.224.14 DST=10.0.0.166 LEN=53 TOS=0x00 PREC=0x00 TTL=118 ID=11042 PROTO=UDP SPT=49561 DPT=7777 LEN=33
Jul 19 06:23:40 astroneer-is-here kernel: [ 1238.857553] ASTRONEER_UDP: IN=ens3 OUT= MAC=02:00:17:01:d5:34:00:00:17:3a:4d:ff:08:00 SRC=24.85.224.14 DST=10.0.0.166 LEN=53 TOS=0x00 PREC=0x00 TTL=118 ID=11043 PROTO=UDP SPT=49561 DPT=7777 LEN=33
Jul 19 06:23:41 astroneer-is-here kernel: [ 1239.861324] ASTRONEER_UDP: IN=ens3 OUT= MAC=02:00:17:01:d5:34:00:00:17:3a:4d:ff:08:00 SRC=24.85.224.14 DST=10.0.0.166 LEN=53 TOS=0x00 PREC=0x00 TTL=118 ID=11044 PROTO=UDP SPT=49561 DPT=7777 LEN=33
Jul 19 06:23:42 astroneer-is-here kernel: [ 1240.893567] ASTRONEER_UDP: IN=ens3 OUT= MAC=02:00:17:01:d5:34:00:00:17:3a:4d:ff:08:00 SRC=24.85.224.14 DST=10.0.0.166 LEN=53 TOS=0x00 PREC=0x00 TTL=118 ID=11049 PROTO=UDP SPT=49561 DPT=7777 LEN=33

also tried tcpdump listening

tcpdump -vv -i ens3 port 7777 - Pastebin.com

turned this off cuz chat gpt said:

Verify Network Offloading: Ensure that network interface offloading is not affecting checksum validation by disabling it as mentioned earlier.

sudo ethtool --offload ens3 rx off tx off

tried sudo tcpdump -i ens3 udp port 7777 -vvv again - Pastebin.com

based on these tests above, maybe it’s not a network related issue?

docker logs

after running sudo docker logs 416056c483d4

found some error:

Sure, let’s identify the specific lines in the logs related to access permissions and missing configuration files.

Access Permissions Issue

The log entry related to access permissions is:

[18:29:09] [Core Error/10]        : UnauthorizedAccessException
[18:29:09] [Core Error/10]        : [0] (UnauthorizedAccessException) : Access to the path "/AMP/astroneer/.wine/dosdevices/z:/.autoExclude" is denied.
[18:29:09] [Core Error/10]        :   at IO.FileStream..ctor (String path, IO.FileMode mode, IO.FileAccess access, IO.FileShare share, Int32 bufferSize, Boolean anonymous, IO.FileOptions options)
  at IO.FileStream..ctor (String path, IO.FileMode mode, IO.FileAccess access, IO.FileShare share, Int32 bufferSize, IO.FileOptions options)
  at (wrapper remoting-invoke-with-check) IO.FileStream..ctor(string,IO.FileMode,IO.FileAccess,IO.FileShare,int,IO.FileOptions)
  at IO.StreamWriter..ctor (String path, Boolean append, Text.Encoding encoding, Int32 bufferSize)
  at IO.StreamWriter..ctor (String path)
  at (wrapper remoting-invoke-with-check) IO.StreamWriter..ctor(string)
  at IO.File.WriteAllLines (String path, Collections.Generic.IEnumerable`1[T] contents)
  at GenericModule.GenericApp.SetupSmartBackupExclusions (IO.DirectoryInfo Parent, Int32 MaxDepth)

Missing Configuration Files

The log entries related to missing configuration files are:

[18:29:09] [Generic Warning/10]   : Tried to merge config file ./astroneer/728470/Astro/Saved/Config/WindowsServer/AstroServerSettings.ini but the file does not exist.
[18:29:09] [Generic Warning/10]   : Tried to merge config file ./astroneer/728470/Astro/Saved/Config/WindowsServer/GameUserSettings.ini but the file does not exist.
[18:29:09] [Generic Warning/10]   : Tried to merge config file ./astroneer/728470/Astro/Saved/Config/WindowsServer/Engine.ini but the file does not exist.
[18:29:10] [Generic Warning/19]   : Tried to merge config file ./astroneer/728470/Astro/Saved/Config/WindowsServer/AstroServerSettings.ini but the file does not exist.
[18:29:10] [Generic Warning/19]   : Tried to merge config file ./astroneer/728470/Astro/Saved/Config/WindowsServer/GameUserSettings.ini but the file does not exist.
[18:29:10] [Generic Warning/19]   : Tried to merge config file ./astroneer/728470/Astro/Saved/Config/WindowsServer/Engine.ini but the file does not exist.

Steps to Address These Issues

Steps to Find the Directory

Locate AMP Installation Directory:** Let’s try to locate the AMP directory by searching for directories related to AMP or astroneer:

sudo find / -type d -name 'dosdevices' 2>/dev/null

root@instance-20240719-0838:/home/amp# sudo find / -type d -name 'dosdevices' 2>/dev/null
/home/amp/.ampdata/instances/arisuastro01/astroneer/.wine/dosdevices
root@instance-20240719-0838:/home/amp#

Change Ownership

Let’s change the ownership of this directory and its contents to the amp user and group:

sudo chown -R amp:amp /home/amp/.ampdata/instances/arisuastro01/astroneer/.wine/dosdevices

ls -l /home/amp/.ampdata/instances/arisuastro01/astroneer/.wine/dosdevices

system · 17 2024 21:50

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