The most common cause of this issue is using special characters in your password during the initial installation.
The installation script prompts you for a plain, alphanumeric (letters and numbers) only password. The reason for this is that on a Linux command prompt, certain characters have special meanings that can change the scripts behaviour.
Once AMP is installed and you have access to the web interface, you can change your password to a stronger one that includes special characters.
Resetting your password is done via the
ampinstmgr resetlogin command. To run this you’ll need to switch to the
If you have access to the
root user directly, then you can simply run
su -l amp to switch over.
If you’re using an administrator user that is not root (As is typical on Ubuntu for example) then you run
sudo su -l amp to switch over.
Now you can reset the login details by running:
As with the first time setup script, make sure to use a plain alphanumeric password - you can then change it to a more varied one once you have access to the web interface.
If AMP is not reachable after running this command, start it back up again by running:
ampinstmgr start ADS01