Wasnt able to edit my other post - please delete AMP - Instance file downloads from LocalBackups virtual not working
OS Name/Version:
PRETTY_NAME=“Debian GNU/Linux 13 (trixie)”
NAME=“Debian GNU/Linux”
VERSION_ID=“13”
VERSION=“13 (trixie)”
VERSION_CODENAME=trixie
DEBIAN_VERSION_FULL=13.5
Product Name/Version: v2.7.2.8, built 20/05/2026 06:52
Problem Description:
So a short while ago I migrated AMP to a new machine, following instructions found in the support section so I am guessing this may be related to that work.
The issue I am having, is when I am in an instance(any instance no particular one) in its file manager, if I download a file from the LocalBackups virtual directory, I get an error page. I can download files in other directories just fine. I can download the backup files from the main AMP instance file manager as well in those same directories, its just when in the directory.
Additionally, in the instance I can edit files no problem.
Example file from the full path from the AMP instance file manager which works;
VDSElandrya-Z01/Backups/20260603-014231-14618851aa514e769a2e1e76ea2d4e06.zip
Filepath from the Instance
VDSLocalBackups/20260603-014231-14618851aa514e769a2e1e76ea2d4e06.zip
Downloading the file from the instance I get page cant be found, with this link in the URL
http://xxx.xxx.xxx.xxx:xxxx/fetch/b82e45f7-40c3-4b9f-941f-1117e5cd1842/__VDS__Elandrya-Z01/humanitz/2728330/__VDS__LocalBackups/20260603-014231-14618851aa514e769a2e1e76ea2d4e06.zip
So something is messed up in the instance config somewhere. Whats the best way to fix this?
Thank you!
Steps to reproduce:
-
Go to Instance
-
Go to File Manager
-
Go to Local Backups Virtual Directory
-
Use the kebab menu to download a file
-
new window opens up with error
Actions taken to resolve so far:
I did take a look in the instance amp CONF file, but I didnt see something in there. Rebooted, ensured was on latest version of AMP.