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OS Name/Version: Windows 11 Pro, AMP Version: 2.6.2.6
Product Name/Version: AMPService
Problem Description:
I updated AMP to a new version via the browser and I had issues seeing instances that I had before. After tinkering with it for a while I decided to just remove them since I didn’t need them anymore. I decided to uninstall AMP and reinstalling it to make a new instance. Now when I create one, it is able to run fine and work with Docker but when I try to manage the instance, the icon only flashes. The solution to this fix was to stop all AMP services, run the .msi file to repair and restart the device. I did that multiple times and it did not seem to fix anything.
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[05:54:17] [Program Info/1] : Starting AMP version 2.6.2.6 (Phobos), built 04/08/2025 23:38
[05:54:17] [Program Info/1] : Stream: Mainline / Release - built by CUBECODERS/buildbot on CCL-DEV
[05:54:17] [Program Info/1] : Running in a Docker environment.
[05:54:17] [Program Info/1] : OS: Linux / x86_64
[05:54:17] [Program Info/1] : CPU: 12th Gen Intel(R) Core™ i5-12600H (8C/16T)
[05:54:17] [Program Info/1] : RAM: 15856MB
[05:54:17] [Program Info/1] : AMP Instance ID: c4ba6f17-8247-4b85-a8c3-aaf0f6eac97c
[05:54:18] [Core Info/1] : Loaded MinecraftModule version 2.6.2.6 by CubeCoders Limited
[05:54:18] [Core Info/1] : Metrics publishing is enabled at udp://host.docker.internal:12820.
[05:54:18] [Loader Info/1] : Loaded FileManagerPlugin by CubeCoders Limited
[05:54:18] [Loader Info/1] : Loaded EmailSenderPlugin by CubeCoders Limited
[05:54:18] [Loader Info/1] : Loaded WebRequestPlugin by CubeCoders Limited
[05:54:19] [Loader Info/1] : Loaded LocalFileBackupPlugin by CubeCoders Limited
[05:54:19] [Loader Info/1] : Loaded CommonCorePlugin by CubeCoders Limited
[05:54:19] [Loader Info/1] : Loaded AnalyticsPlugin by CubeCoders Limited
[05:54:19] [System Error/9] : Missing plugin/assembly: MaxMind.Db (/AMP/Plugins/MaxMind.Db/MaxMind.Db.dll) for
[05:54:19] [Core Info/1] : Licence Present: AMP Standard Edition - Lifetime Licence
[05:54:19] [System Warning/17] : Unable to get Bedrock version data from https://www.minecraft.net/en-us/download/server/bedrock: Match not found.
[05:54:19] [System Info/17] : Trying first Bedrock info fallback…
[05:54:19] [System Info/24] : Modpack cache is up-to-date.
[05:54:19] [Loader Notice/1] : Using keypair with fingerprint 6jf3pdJUzQf0MFQofPTN3AjuOyrhc2mZo22l7WzXEj4=
[05:54:19] [Loader Info/1] : SFTP Server started on 0.0.0.0:2224
[05:54:20] [Core Info/1] : Webserver started on http://127.0.0.1:8081
[05:54:20] [System Info/15] : Checking for AMP updates…
[05:54:20] [System Info/15] : AMP is up to date.
[05:54:24] [System Warning/17] : Unable to get first fallback Bedrock version data from https://www.minecraft.net/en-us/download/server/bedrock: Match not found.
[05:54:24] [System Info/17] : Trying second Bedrock info fallback…
[05:54:24] [System Info/15] : Latest Bedrock version: 1.21.31.04
The error says something about MaxMind.Db missing? other than that not sure. When I googled that I found a solution to run this : ampinstmgr reactivate ADS01 from here: ( Application Deployment - License Validation Fails with Machine ID Issue )
I did that but it didn’t seem to change. Is there something else I can check?
I tried clearing the browser cache but it didn’t seem to change. I also used a different browser and get the same issue. I did check the Logs from ADS01 and I only see errors that say:
05:53:06] [Core:Anonymous Warning/15] : Exception in API call Core/GetUpdates
[05:53:06] [Core:Anonymous Error/15] : UnauthorizedAccessException
[05:53:06] [Core:Anonymous Warning/16] : Exception in API call Core/GetUpdates
[05:53:06] [Core:Anonymous Error/16] : UnauthorizedAccessException
[05:53:06] [Core:Anonymous Error/15] : [0] (UnauthorizedAccessException) : You do not have permission to use this method (GSMyAdmin.WebServer.GetUpdates) at this time. This method requires the Session.Exists permission.
[05:53:06] [Core:Anonymous Error/16] : [0] (UnauthorizedAccessException) : You do not have permission to use this method (GSMyAdmin.WebServer.GetUpdates) at this time. This method requires the Session.Exists permission.
[06:25:57] [InstanceManager Error/47] : LIM - Failure to make API call to ProminenceIIHasturianEraServer01: An error occurred while sending the request.
It seems to be appearing every time I try to manage it . Here is the full log from ADS01:
[05:53:05] [Core Info/7] : Starting AMPService version 2.6.2.6 (Phobos), built 04/08/2025 23:41
[05:53:05] [Core Info/7] : Stream: Mainline / Release - built by CUBECODERS/buildbot on CCL-DEV
[05:53:05] [Core Warning/7] : Current time zone is set to Central Standard Time - It is recommended you switch to UTC+0 to avoid time-zone related issues
[05:53:05] [Core Info/7] : OS: Windows / x86_64
[05:53:05] [Core Info/7] : CPU: 12th Gen Intel(R) Core™ i5-12600H (12C/16T)
[05:53:05] [Core Info/7] : RAM: 32492MB
[05:53:05] [Core Info/7] : AMP Instance ID: 1427931f-4e17-4780-925e-28c6159873d1
[05:53:05] [Core Info/7] : Loaded ADSModule version 2.6.2.6 by CubeCoders Limited
[05:53:05] [Core Info/7] : Loaded FileManagerPlugin by CubeCoders Limited
[05:53:05] [Core Info/7] : Loaded EmailSenderPlugin by CubeCoders Limited
[05:53:05] [Core Info/7] : Loaded WebRequestPlugin by CubeCoders Limited
[05:53:05] [Core Info/7] : Loaded CommonCorePlugin by CubeCoders Limited
[05:53:05] [Core Info/7] : ADSModule requests dependency InstanceManagerPlugin…
[05:53:05] [Core Info/7] : Loaded InstanceManagerPlugin by CubeCoders Limited
[05:53:05] [Core Info/7] : ADSModule requests dependency SystemUserManagerPlugin…
[05:53:05] [Core Info/7] : Loaded SystemUserManagerPlugin by CubeCoders Limited
[05:53:05] [Core Info/7] : Licence Present: AMP Standard Edition - Lifetime Licence
[05:53:05] [Core Info/7] : Loaded steamcmdplugin by CubeCoders Limited
[05:53:05] [Core Info/7] : Metrics server started OK on port 12820
[05:53:05] [ADS Info/7] : ADS startup complete in 28ms
[05:53:05] [ADS Info/15] : Updating remote source CubeCoders/AMPTemplates:main
[05:53:05] [ADS Info/15] : Updating existing remote source https://github.com/CubeCoders/AMPTemplates.git…
[05:53:05] [FileManager Notice/7] : Using keypair with fingerprint uEqJTfmxsOpM7+s/2R1BfCyiRYCcQYuDqyJ6/obiHVQ=
No stash entries found.
[05:53:05] [FileManager Info/7] : SFTP Server started on 0.0.0.0:2223
[05:53:06] [Core Info/7] : Webserver started on http://0.0.0.0:8080
[05:53:06] [Core Info/16] : Checking for AMP updates…
[05:53:06] [Core Info/15] : AMP is up to date.
[05:53:06] [Core:Anonymous Warning/15] : Exception in API call Core/GetUpdates
[05:53:06] [Core:Anonymous Error/15] : UnauthorizedAccessException
[05:53:06] [Core:Anonymous Warning/16] : Exception in API call Core/GetUpdates
[05:53:06] [Core:Anonymous Error/16] : UnauthorizedAccessException
[05:53:06] [Core:Anonymous Error/15] : [0] (UnauthorizedAccessException) : You do not have permission to use this method (GSMyAdmin.WebServer.GetUpdates) at this time. This method requires the Session.Exists permission.
[05:53:06] [Core:Anonymous Error/16] : [0] (UnauthorizedAccessException) : You do not have permission to use this method (GSMyAdmin.WebServer.GetUpdates) at this time. This method requires the Session.Exists permission.
[05:53:06] [Core:Anonymous Error/15] : at GSMyAdmin.WebServer.WebAttributes.InvokeMethod(String MethodName, JObject Data, HttpContext context, IWebSession Session, WebMethodsBase MethodsClass, IPAddress RealIP)
at GSMyAdmin.WebServer.ApiService.InvokeAPI(HttpContext context, IWebSession session, JObject data, String requestModule, String requestMethod)
[05:53:06] [Core:Anonymous Error/16] : at GSMyAdmin.WebServer.WebAttributes.InvokeMethod(String MethodName, JObject Data, HttpContext context, IWebSession Session, WebMethodsBase MethodsClass, IPAddress RealIP)
at GSMyAdmin.WebServer.ApiService.InvokeAPI(HttpContext context, IWebSession session, JObject data, String requestModule, String requestMethod)
[05:53:06] [Core:Anonymous Warning/15] : Exception in API call Core/GetUpdates
[05:53:06] [Core:Anonymous Error/15] : UnauthorizedAccessException
[05:53:06] [Core:Anonymous Error/15] : [0] (UnauthorizedAccessException) : You do not have permission to use this method (GSMyAdmin.WebServer.GetUpdates) at this time. This method requires the Session.Exists permission.
[05:53:06] [Core:Anonymous Error/15] : at GSMyAdmin.WebServer.WebAttributes.InvokeMethod(String MethodName, JObject Data, HttpContext context, IWebSession Session, WebMethodsBase MethodsClass, IPAddress RealIP)
at GSMyAdmin.WebServer.ApiService.InvokeAPI(HttpContext context, IWebSession session, JObject data, String requestModule, String requestMethod)
[05:53:06] [Core:Anonymous Warning/22] : Exception in API call Core/GetUpdates
[05:53:06] [Core:Anonymous Error/22] : UnauthorizedAccessException
[05:53:06] [Core:Anonymous Error/22] : [0] (UnauthorizedAccessException) : You do not have permission to use this method (GSMyAdmin.WebServer.GetUpdates) at this time. This method requires the Session.Exists permission.
[05:53:06] [Core:Anonymous Error/22] : at GSMyAdmin.WebServer.WebAttributes.InvokeMethod(String MethodName, JObject Data, HttpContext context, IWebSession Session, WebMethodsBase MethodsClass, IPAddress RealIP)
at GSMyAdmin.WebServer.ApiService.InvokeAPI(HttpContext context, IWebSession session, JObject data, String requestModule, String requestMethod)
[05:53:17] [ADS:admin Activity/10] : Managed remote instance ProminenceIIHasturianEraServer01 at http://127.0.0.1:8081/
[05:53:17] [Core:admin Activity/10] : Authentication token c70a9ac83d39 for admin requested by ManageInstance on behalf of admin
[05:53:17] [InstanceManager Error/18] : LIM - Failure to make API call to ProminenceIIHasturianEraServer01: An error occurred while sending the request.
[05:53:18] [InstanceManager:admin Info/20] : Start for instance ProminenceIIHasturianEraServer01 was requested, but it is already running.
[05:53:19] [InstanceManager:admin Info/27] : Start for instance ProminenceIIHasturianEraServer01 was requested, but it is already running.
[05:54:03] [InstanceManager:admin Info/20] : Stopping instance ProminenceIIHasturianEraServer01…
[05:54:08] [InstanceManager:admin Info/27] : Instance ProminenceIIHasturianEraServer01 has stopped.
[05:54:08] [Core:admin Warning/20] : Slow method invocation: StopInstance took 5298ms to complete.
[05:54:08] [Core:admin Warning/20] : Slow response: ADSModule.StopInstance took 5299ms to complete.
[05:54:14] [InstanceManager:admin Info/27] : java: Pulling from cubecoders/ampbase
[05:54:14] [InstanceManager:admin Info/27] : Digest: sha256:d51660c20b716c9cc7c896cf4798cb385bc46a7b25dc379aac3769df6abcd959
[05:54:14] [InstanceManager:admin Info/27] : Status: Image is up to date for cubecoders/ampbase:java
[05:54:14] [InstanceManager:admin Info/27] : docker.io/cubecoders/ampbase:java
[05:54:14] [InstanceManager:admin Info/27] : 33353a93487060de104241dd929f93eb876de82b5a654a9fa59658dfc0d6a5a1
[05:54:23] [ADS:admin Activity/28] : Managed remote instance ProminenceIIHasturianEraServer01 at http://127.0.0.1:8081/
[05:54:23] [Core:admin Activity/28] : Authentication token 953a61be5b7d for admin requested by ManageInstance on behalf of admin
[05:54:23] [InstanceManager Error/28] : LIM - Failure to make API call to ProminenceIIHasturianEraServer01: An error occurred while sending the request.
[06:13:35] [ADS:admin Activity/40] : Managed remote instance ProminenceIIHasturianEraServer01 at http://127.0.0.1:8081/
[06:13:36] [Core:admin Activity/40] : Authentication token f0eb0c8f8912 for admin requested by ManageInstance on behalf of admin
[06:13:36] [InstanceManager Error/42] : LIM - Failure to make API call to ProminenceIIHasturianEraServer01: An error occurred while sending the request.
[06:20:05] [ADS:admin Activity/47] : Managed remote instance ProminenceIIHasturianEraServer01 at http://127.0.0.1:8081/
[06:20:05] [Core:admin Activity/47] : Authentication token ccbb8238b2a6 for admin requested by ManageInstance on behalf of admin
[06:20:05] [InstanceManager Error/45] : LIM - Failure to make API call to ProminenceIIHasturianEraServer01: An error occurred while sending the request.
[06:20:26] [InstanceManager:admin Info/53] : Stopping instance ProminenceIIHasturianEraServer01…
[06:20:31] [InstanceManager:admin Info/55] : Instance ProminenceIIHasturianEraServer01 has stopped.
[06:20:31] [Core:admin Warning/53] : Slow method invocation: StopInstance took 5254ms to complete.
[06:20:31] [Core:admin Warning/53] : Slow response: ADSModule.StopInstance took 5255ms to complete.
[06:20:32] [InstanceManager:admin Info/45] : java: Pulling from cubecoders/ampbase
[06:20:32] [InstanceManager:admin Info/45] : Digest: sha256:d51660c20b716c9cc7c896cf4798cb385bc46a7b25dc379aac3769df6abcd959
[06:20:32] [InstanceManager:admin Info/45] : Status: Image is up to date for cubecoders/ampbase:java
[06:20:32] [InstanceManager:admin Info/55] : docker.io/cubecoders/ampbase:java
[06:20:33] [InstanceManager:admin Info/50] : b5753af370caadc74a1f0d650edd6431a8e24d675ff5680c6b4ef18b7bf95195
[06:20:43] [ADS:admin Activity/53] : Managed remote instance ProminenceIIHasturianEraServer01 at http://127.0.0.1:8081/
[06:20:44] [Core:admin Activity/53] : Authentication token 988e4938cc2f for admin requested by ManageInstance on behalf of admin
[06:20:44] [InstanceManager Error/46] : LIM - Failure to make API call to ProminenceIIHasturianEraServer01: An error occurred while sending the request.
[06:25:56] [ADS:admin Activity/47] : Managed remote instance ProminenceIIHasturianEraServer01 at http://127.0.0.1:8081/
[06:25:57] [Core:admin Activity/47] : Authentication token b416cd58bbec for admin requested by ManageInstance on behalf of admin
[06:25:57] [InstanceManager Error/47] : LIM - Failure to make API call to ProminenceIIHasturianEraServer01: An error occurred while sending the request.
[06:30:02] [ADS:admin Activity/49] : Managed remote instance ProminenceIIHasturianEraServer01 at http://127.0.0.1:8081/
[06:30:02] [Core:admin Activity/49] : Authentication token ea6b31b05b4f for admin requested by ManageInstance on behalf of admin
[06:30:02] [InstanceManager Error/49] : LIM - Failure to make API call to ProminenceIIHasturianEraServer01: An error occurred while sending the request.
[06:31:33] [InstanceManager:admin Info/44] : Start for instance ProminenceIIHasturianEraServer01 was requested, but it is already running.
[06:31:34] [ADS:admin Activity/44] : Managed remote instance ProminenceIIHasturianEraServer01 at http://127.0.0.1:8081/
[06:31:35] [Core:admin Activity/44] : Authentication token 5ed73e35a7b2 for admin requested by ManageInstance on behalf of admin
[06:31:35] [InstanceManager Error/53] : LIM - Failure to make API call to ProminenceIIHasturianEraServer01: An error occurred while sending the request.
[06:31:45] [InstanceManager Error/41] : LIM - Failure to make API call to ProminenceIIHasturianEraServer01: An error occurred while sending the request.
[06:31:50] [InstanceManager Error/41] : LIM - Failure to make API call to ProminenceIIHasturianEraServer01: An error occurred while sending the request.
[06:31:55] [InstanceManager Error/43] : LIM - Failure to make API call to ProminenceIIHasturianEraServer01: An error occurred while sending the request.
[06:32:01] [InstanceManager Error/40] : LIM - Failure to make API call to ProminenceIIHasturianEraServer01: An error occurred while sending the request.
[06:32:07] [InstanceManager Error/40] : LIM - Failure to make API call to ProminenceIIHasturianEraServer01: An error occurred while sending the request.
[06:32:13] [InstanceManager Error/40] : LIM - Failure to make API call to ProminenceIIHasturianEraServer01: An error occurred while sending the request.
[06:32:19] [InstanceManager Error/42] : LIM - Failure to make API call to ProminenceIIHasturianEraServer01: An error occurred while sending the request.
[06:32:25] [InstanceManager Error/42] : LIM - Failure to make API call to ProminenceIIHasturianEraServer01: An error occurred while sending the request.
[06:32:31] [InstanceManager Error/42] : LIM - Failure to make API call to ProminenceIIHasturianEraServer01: An error occurred while sending the request.
[06:32:37] [InstanceManager Error/34] : LIM - Failure to make API call to ProminenceIIHasturianEraServer01: An error occurred while sending the request.
[06:32:43] [InstanceManager Error/42] : LIM - Failure to make API call to ProminenceIIHasturianEraServer01: An error occurred while sending the request.
[06:32:49] [InstanceManager Error/40] : LIM - Failure to make API call to ProminenceIIHasturianEraServer01: An error occurred while sending the request.
[06:32:55] [InstanceManager Error/40] : LIM - Failure to make API call to ProminenceIIHasturianEraServer01: An error occurred while sending the request.
[06:33:01] [InstanceManager Error/40] : LIM - Failure to make API call to ProminenceIIHasturianEraServer01: An error occurred while sending the request.
[06:33:07] [InstanceManager Error/40] : LIM - Failure to make API call to ProminenceIIHasturianEraServer01: An error occurred while sending the request.
The log files from the instance I created are all the same like what I posted before.
I was messing around and I think it was just a configuration issue. I went through the steps again for setting up docker and everything else, ran into some other errors but remade the instance and it worked. I think the cause was the incorrect Default auth server that I put in. Sorry , that was my mistake. Thank you for the help!