Application Deployment - License Validation Fails with Machine ID Issue

System Information

Field Value
Operating System Linux - AlmaLinux 9.4 on x86_64
Product AMP ‘Phobos’ v2.6.0.0 (Mainline)
Virtualization QEMU_KVM
Application Application Deployment
Module ADSModule
Running in Container No
Current State Indeterminate

Task

Activate License after AMP and VPS upgrade

Problem Description

Issue

Machine ID Hash attached to my Liscnse isn’t going to match anymore due to the VPS being upgraded need help with this issue. As it’s the same machine and IP just upgraded CPU and RAM and Diskspace for more power. I only have 2 activation out of 50 so that isn’t the issue as this is just for me and my friends to play on. Any help with this would be apprciated.

Reproduction Steps

  • Tried all suggestions in Discord and Your Forums. ampinstmgr deactivate, ampinstmgr reactivate ect even on clean reinstall.
  • ampinstmgr reactivate several times same outcome.
  • Clean wiped install still same problem.

[01:55:18] [Program Info/1] : Starting AMP version 2.6.0.0 (Phobos), built 23/10/2024 20:49
[01:55:18] [Program Info/1] : Stream: Mainline / Release - built by CUBECODERS/buildbot on CCL-DEV
[01:55:18] [Core Info/1] : Loading configuration from provisionargs.kvp…
[01:55:18] [Program Info/1] : Running in a QEMU KVM environment.
[01:55:18] [Program Warning/1] : Current time zone is set to Mountain Standard Time - It is recommended you switch to UTC+0 to avoid time-zone related issues
[01:55:18] [Program Info/1] : OS: Linux / x86_64
[01:55:18] [Program Info/1] : CPU: Intel(R) Xeon(R) CPU E5-2680 v4 @ 2.40GHz (16C/16T)
[01:55:18] [Program Info/1] : RAM: 31838MB
[01:55:18] [Program Info/1] : AMP Instance ID: ||somenumber||
[01:55:18] [Core Info/1] : Loaded GenericModule version 2.6 by CubeCoders Limited
[01:55:18] [Core Info/1] : Metrics publishing is enabled at udp://localhost:12820.
[01:55:18] [Loader Info/1] : Loaded FileManagerPlugin by CubeCoders Limited
[01:55:18] [Loader Info/1] : Loaded EmailSenderPlugin by CubeCoders Limited
[01:55:18] [Loader Info/1] : Loaded WebRequestPlugin by CubeCoders Limited
[01:55:19] [Loader Info/1] : Loaded LocalFileBackupPlugin by CubeCoders Limited
[01:55:19] [Loader Info/1] : Loaded CommonCorePlugin by CubeCoders Limited
[01:55:19] [Loader Info/1] : Loaded AnalyticsPlugin by CubeCoders Limited
[01:55:19] [System Error/10] : Missing plugin/assembly: MaxMind.Db (/home/amp/.ampdata/instances/MikesGamingWorld01/Plugins/MaxMind.Db/MaxMind.Db.dll) for
[01:55:19] [Loader Info/1] : GenericModule requests dependency steamcmdplugin…
[01:55:19] [Loader Info/1] : Loaded steamcmdplugin by CubeCoders Limited
[01:55:19] [Loader Info/1] : GenericModule requests dependency RCONPlugin…
[01:55:19] [Loader Info/1] : Loaded RCONPlugin by CubeCoders Limited
[01:55:19] [Core Warning/1] : No such setting node: GenericModule.Meta.Prerequsites - maybe the relevant plugin/module isn’t loaded?
[01:55:19] [Core Info/1] : Performing activation, please wait…
[01:55:20] [System Error/9] : Activation failed: VerificationFailed
[01:55:20] [System Error/9] : Licence state: NoMatchingMachineId
[01:55:20] [Core Info/1] : Failed to activate: Verification Failed
[01:55:20] [Program Info/1] : -configonly specified or activation performed. Saving settings and shutting down. This is perfectly normal.
[Info/11] Done.

Usually ampinstmgr reactivate ADS01 would resolve this, but there seems to be an issue on REHL-based distros at the moment, there’s a thread for the issue in the Discord here:
https://discord.com/channels/266012086423912458/1298806201001447486/1298806201001447486

It’s caused by RHEL9/similar disabling certain cipher suites that are used by the activation system. We’re working on a fix now.

Mike thank you for the update! I appreciate that very much! Please don’t let it get to you too much! I know you’ll figure it out. Nice to have met you here. Excellent job with Cube coders, wonderful software, and company!

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