OS Name/Version: Ubuntu Linux 24.04.3
Product Name/Version: 2.6.4 - 20251114.1
Problem Description: After creating a new instance, the Backup creation menu option is not present to select.
Steps to reproduce:
Actions taken to resolve so far:
That usually means it wasn’t able to read/write to the backup directory. Check the logs.
ok, I just changed and looked, I am not a great linux admin/user, but decent with windows.
In terminal it shows this for amp user
rh_quarterback@ampappserver:/mnt/backup/ampbackups$ ls -ld
drwxrwxr-x 2 amp amp 4096 Dec 4 06:53
in the FileManagerPlugin.kvp file it has
FileManager.AdditionalVirtualDirectories={“backups”:“/backup/ampbackups”}
In the storage setting in AMP instance I have
Physical and Virtual set to /mnt/backup/ampbackups/ maybe this is wrong I need just /backup/ampbackups/
??
and I did update this morning
Hooray! AMP is up-to-date.
Currently running version 2.6.4.2 - 20251203.1
Are you running the instance in a container? Have you verified that the directory exists and that the amp user can access it?
Yes they are running in a container and yes I am able to log in as the amp user create folders and files in the /mnt/backup/ampbackups/ I made a testpermissions folder, then under that created a test document file
ok I think I have it sorted out, took a lot of manual editing (personal learning) and followed this guide for EACH instance, plus setting the token in the interface for the storage, took a few times to make everything stick. Probably me doing something out of order, but I have the backup menu and testing backups created where I expected them.
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