AMP Server Running Ubuntu Cant Open Web GUI

OS Name/Version: Canonical Ubuntu

Product Name/Version: 22.04

Problem Description: Updated AMP server via web interface and now it will not open. I am an ubuntu newbie and cannot figure it out.

  System information as of Sun Jan 12 15:41:49 UTC 2025

  System load:  0.0                Processes:               180
  Usage of /:   9.0% of 193.63GB   Users logged in:         0
  Memory usage: 1%                 IPv4 address for enp0s6: 10.0.0.214
  Swap usage:   0%

Actions taken to resolve so far:

Rebooting Oracle Instance
Running ampinstmgr -s which gives me

  at Newtonsoft.Json.Linq.JObject.Load (Newtonsoft.Json.JsonReader reader, Newtonsoft.Json.Linq.JsonLoadSettings settings) [0x00057] in <dd21e08747d94bcebed8b56112226337>:0
  at Newtonsoft.Json.Linq.JObject.Load (Newtonsoft.Json.JsonReader reader) [0x00000] in <dd21e08747d94bcebed8b56112226337>:0
  at InstanceManagerPlugin.LocalInstanceManager+VersionObjectConverter.ReadJson (Newtonsoft.Json.JsonReader reader, System.Type objectType, System.Object existingValue, Newtonsoft.Json.JsonSerializer serializer) [0x0000c] in <89e0d5f6bdcd4311bd795cf153038ef6>:0
  at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.DeserializeConvertable (Newtonsoft.Json.JsonConverter converter, Newtonsoft.Json.JsonReader reader, System.Type objectType, System.Object existingValue) [0x00055] in <dd21e08747d94bcebed8b56112226337>:0
  at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.SetPropertyValue (Newtonsoft.Json.Serialization.JsonProperty property, Newtonsoft.Json.JsonConverter propertyConverter, Newtonsoft.Json.Serialization.JsonContainerContract containerContract, Newtonsoft.Json.Serialization.JsonProperty containerProperty, Newtonsoft.Json.JsonReader reader, System.Object target) [0x00052] in <dd21e08747d94bcebed8b56112226337>:0
  at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.PopulateObject (System.Object newObject, Newtonsoft.Json.JsonReader reader, Newtonsoft.Json.Serialization.JsonObjectContract contract, Newtonsoft.Json.Serialization.JsonProperty member, System.String id) [0x00280] in <dd21e08747d94bcebed8b56112226337>:0
  at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.CreateObject (Newtonsoft.Json.JsonReader reader, System.Type objectType, Newtonsoft.Json.Serialization.JsonContract contract, Newtonsoft.Json.Serialization.JsonProperty member, Newtonsoft.Json.Serialization.JsonContainerContract containerContract, Newtonsoft.Json.Serialization.JsonProperty containerMember, System.Object existingValue) [0x00161] in <dd21e08747d94bcebed8b56112226337>:0
  at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.CreateValueInternal (Newtonsoft.Json.JsonReader reader, System.Type objectType, Newtonsoft.Json.Serialization.JsonContract contract, Newtonsoft.Json.Serialization.JsonProperty member, Newtonsoft.Json.Serialization.JsonContainerContract containerContract, Newtonsoft.Json.Serialization.JsonProperty containerMember, System.Object existingValue) [0x0006d] in <dd21e08747d94bcebed8b56112226337>:0
  at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.PopulateList (System.Collections.IList list, Newtonsoft.Json.JsonReader reader, Newtonsoft.Json.Serialization.JsonArrayContract contract, Newtonsoft.Json.Serialization.JsonProperty containerProperty, System.String id) [0x00173] in <dd21e08747d94bcebed8b56112226337>:0
  at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.CreateList (Newtonsoft.Json.JsonReader reader, System.Type objectType, Newtonsoft.Json.Serialization.JsonContract contract, Newtonsoft.Json.Serialization.JsonProperty member, System.Object existingValue, System.String id) [0x000dc] in <dd21e08747d94bcebed8b56112226337>:0
  at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.CreateValueInternal (Newtonsoft.Json.JsonReader reader, System.Type objectType, Newtonsoft.Json.Serialization.JsonContract contract, Newtonsoft.Json.Serialization.JsonProperty member, Newtonsoft.Json.Serialization.JsonContainerContract containerContract, Newtonsoft.Json.Serialization.JsonProperty containerMember, System.Object existingValue) [0x0007f] in <dd21e08747d94bcebed8b56112226337>:0
  at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.Deserialize (Newtonsoft.Json.JsonReader reader, System.Type objectType, System.Boolean checkAdditionalContent) [0x000db] in <dd21e08747d94bcebed8b56112226337>:0
  at Newtonsoft.Json.JsonSerializer.DeserializeInternal (Newtonsoft.Json.JsonReader reader, System.Type objectType) [0x00054] in <dd21e08747d94bcebed8b56112226337>:0
  at Newtonsoft.Json.JsonSerializer.Deserialize (Newtonsoft.Json.JsonReader reader, System.Type objectType) [0x00000] in <dd21e08747d94bcebed8b56112226337>:0
  at Newtonsoft.Json.JsonConvert.DeserializeObject (System.String value, System.Type type, Newtonsoft.Json.JsonSerializerSettings settings) [0x0002d] in <dd21e08747d94bcebed8b56112226337>:0
  at Newtonsoft.Json.JsonConvert.DeserializeObject[T] (System.String value, Newtonsoft.Json.JsonSerializerSettings settings) [0x00000] in <dd21e08747d94bcebed8b56112226337>:0
  at InstanceManagerPlugin.LocalInstanceManager.GetLocalInstances (System.String AlternateDefsPath) [0x00096] in <89e0d5f6bdcd4311bd795cf153038ef6>:0
Please enter value for Instance Name

Then running ampinstmgr repair
Which gives

[Info] Stream: Mainline / Release (aarch64) - built by CUBECODERS/buildbot on CC                                                                                                                                                             L-DEV
[Error] *same error as above*
[Info] Found unattached instance Minecraft01, importing...
[Notice] AMP Service port ranges have not been specified, using any available...
[Notice] Application Service port ranges have not been specified, using any avai                                                                                                                                                             lable...
[15:48:59] [Core Info/1]          : Starting AMP version 2.5.1.4 (Callisto), bui                                                                                                                                                             lt 01/08/2024 21:49
[15:48:59] [Core Info/1]          : Stream: Mainline / Release (aarch64) - built                                                                                                                                                              by CUBECODERS/buildbot on CCL-DEV
[15:48:59] [Core Info/1]          : Running in a QEMU KVM environment.
[15:48:59] [Core Info/1]          : OS: Linux / aarch64
[15:48:59] [Core Info/1]          : CPU: ARM Neoverse-N1 (4C/4T)
[15:48:59] [Core Info/1]          : RAM: 23979MB
[15:48:59] [Core Info/1]          : AMP Instance ID: 906807c8-cf11-43c9-98d3-2bd                                                                                                                                                             4f9d710f5
[15:49:00] [Loader Info/1]        : Loaded MinecraftModule version 1.0.0.3 by Cu                                                                                                                                                             beCoders Limited
[15:49:00] [Core Info/1]          : Metrics publishing is enabled at udp://local                                                                                                                                                             host:12820.
[15:49:00] [Loader Info/1]        : Loaded FileManagerPlugin by CubeCoders Limit                                                                                                                                                             ed
[15:49:00] [Loader Info/1]        : Loaded EmailSenderPlugin by CubeCoders Limit                                                                                                                                                             ed
[15:49:00] [Loader Info/1]        : Loaded WebRequestPlugin by CubeCoders Limite                                                                                                                                                             d
[15:49:00] [Loader Info/1]        : Loaded LocalFileBackupPlugin by CubeCoders L                                                                                                                                                             imited
[15:49:00] [Loader Info/1]        : Loaded CommonCorePlugin by CubeCoders Limite                                                                                                                                                             d
[15:49:00] [Loader Info/1]        : Loaded AnalyticsPlugin by CubeCoders Limited
[15:49:00] [Core Info/1]          : Licence Present: AMP Professional Edition -                                                                                                                                                              Lifetime Licence
[15:49:00] [Core Info/1]          : -configonly specified or activation performe                                                                                                                                                             d. Saving settings and shutting down. This is perfectly normal.
[Info] Success
[Info] Found unattached instance RLCraft01, importing...
[Notice] AMP Service port ranges have not been specified, using any available...
[Notice] Application Service port ranges have not been specified, using any avai                                                                                                                                                             lable...
[15:49:01] [Core Info/1]          : Starting AMP version 2.5.1.4 (Callisto), bui                                                                                                                                                             lt 01/08/2024 21:49
[15:49:01] [Core Info/1]          : Stream: Mainline / Release (aarch64) - built                                                                                                                                                              by CUBECODERS/buildbot on CCL-DEV
[15:49:01] [Core Info/1]          : Running in a QEMU KVM environment.
[15:49:01] [Core Info/1]          : OS: Linux / aarch64
[15:49:01] [Core Info/1]          : CPU: ARM Neoverse-N1 (4C/4T)
[15:49:01] [Core Info/1]          : RAM: 23979MB
[15:49:01] [Core Info/1]          : AMP Instance ID: c5583dfa-ae9b-4b1a-9b41-37d                                                                                                                                                             41c2236b1
[15:49:02] [Loader Info/1]        : Loaded MinecraftModule version 1.0.0.3 by Cu                                                                                                                                                             beCoders Limited
[15:49:02] [Core Info/1]          : Metrics publishing is enabled at udp://local                                                                                                                                                             host:12820.
[15:49:02] [Loader Info/1]        : Loaded FileManagerPlugin by CubeCoders Limit                                                                                                                                                             ed
[15:49:02] [Loader Info/1]        : Loaded EmailSenderPlugin by CubeCoders Limit                                                                                                                                                             ed
[15:49:02] [Loader Info/1]        : Loaded WebRequestPlugin by CubeCoders Limite                                                                                                                                                             d
[15:49:02] [Loader Info/1]        : Loaded LocalFileBackupPlugin by CubeCoders L                                                                                                                                                             imited
[15:49:02] [Loader Info/1]        : Loaded CommonCorePlugin by CubeCoders Limite                                                                                                                                                             d
[15:49:02] [Loader Info/1]        : Loaded AnalyticsPlugin by CubeCoders Limited
[15:49:03] [Core Info/1]          : Licence Present: AMP Professional Edition -                                                                                                                                                              Lifetime Licence
[15:49:03] [Core Info/1]          : -configonly specified or activation performe                                                                                                                                                             d. Saving settings and shutting down. This is perfectly normal.
[Info] Success
[Info] Found unattached instance VanillaMC01, importing...
[Notice] AMP Service port ranges have not been specified, using any available...
[Notice] Application Service port ranges have not been specified, using any avai                                                                                                                                                             lable...
[15:49:04] [Core Info]            : Starting AMP version 2.5.0.8 (Callisto), bui                                                                                                                                                             lt 02/05/2024 04:50
[15:49:04] [Core Info]            : Stream: Mainline / Release (aarch64) - built                                                                                                                                                              by CUBECODERS/buildbot on CCL-DEV
[15:49:04] [Logger Info]          : Deleting 74 old log files...
[15:49:04] [Core Info]            : Running in a QEMU KVM environment.
[15:49:04] [Core Info]            : OS: Linux / aarch64
[15:49:04] [Core Info]            : CPU: ARM Neoverse-N1 (4C/4T)
[15:49:04] [Core Info]            : RAM: 23979MB
[15:49:04] [Core Info]            : AMP Instance ID: 0ec24774-84e5-424a-a2df-54d                                                                                                                                                             9c90c04f7
[15:49:04] [Loader Info]          : Loaded MinecraftModule version 1.0.0.3 by Cu                                                                                                                                                             beCoders Limited
[15:49:04] [Core Info]            : Metrics publishing is enabled at udp://local                                                                                                                                                             host:12820.
[15:49:04] [Loader Info]          : Loaded FileManagerPlugin by CubeCoders Limit                                                                                                                                                             ed
[15:49:05] [Loader Info]          : Loaded EmailSenderPlugin by CubeCoders Limit                                                                                                                                                             ed
[15:49:05] [Loader Info]          : Loaded WebRequestPlugin by CubeCoders Limite                                                                                                                                                             d
[15:49:05] [Loader Info]          : Loaded LocalFileBackupPlugin by CubeCoders L                                                                                                                                                             imited
[15:49:05] [Loader Info]          : Loaded CommonCorePlugin by CubeCoders Limite                                                                                                                                                             d
[15:49:05] [Core Info]            : Licence Present: AMP Professional Edition
[15:49:05] [Core Info]            : -configonly specified or activation performe                                                                                                                                                             d. Saving settings and shutting down. This is perfectly normal.
[Info] Success
[Info] Found unattached instance Pixelmon01, importing...
[Notice] AMP Service port ranges have not been specified, using any available...
[Notice] Application Service port ranges have not been specified, using any avai                                                                                                                                                             lable...
[15:49:06] [Program Info/1]       : Starting AMP version 2.6.0.6 (Phobos), built                                                                                                                                                              20/11/2024 20:57
[15:49:06] [Program Info/1]       : Stream: Mainline / Release (aarch64) - built                                                                                                                                                              by CUBECODERS/buildbot on CCL-DEV
[15:49:06] [Program Info/1]       : Running in a QEMU KVM environment.
[15:49:06] [Program Info/1]       : OS: Linux / aarch64
[15:49:06] [Program Info/1]       : CPU: ARM Neoverse-N1 (4C/4T)
[15:49:06] [Program Info/1]       : RAM: 23979MB
[15:49:06] [Program Info/1]       : AMP Instance ID: 0ca386aa-b42a-421d-95ef-e3b                                                                                                                                                             5d1999d3a
[15:49:07] [Core Info/1]          : Loaded MinecraftModule version 2.6.0.6 by Cu                                                                                                                                                             beCoders Limited
[15:49:07] [Core Info/1]          : Metrics publishing is enabled at udp://local                                                                                                                                                             host:12820.
[15:49:07] [Loader Info/1]        : Loaded FileManagerPlugin by CubeCoders Limit                                                                                                                                                             ed
[15:49:07] [Loader Info/1]        : Loaded EmailSenderPlugin by CubeCoders Limit                                                                                                                                                             ed
[15:49:07] [Loader Info/1]        : Loaded WebRequestPlugin by CubeCoders Limite                                                                                                                                                             d
[15:49:08] [Loader Info/1]        : Loaded LocalFileBackupPlugin by CubeCoders L                                                                                                                                                             imited
[15:49:08] [Loader Info/1]        : Loaded CommonCorePlugin by CubeCoders Limite                                                                                                                                                             d
[15:49:08] [Loader Info/1]        : Loaded AnalyticsPlugin by CubeCoders Limited
[15:49:08] [System Error/9]       : Missing plugin/assembly: MaxMind.Db (/home/a                                                                                                                                                             mp/.ampdata/instances/Pixelmon01/Plugins/MaxMind.Db/MaxMind.Db.dll) for
[15:49:08] [Core Info/1]          : Licence Present: AMP Professional Edition -                                                                                                                                                              Lifetime Licence
[15:49:08] [Program Info/1]       : -configonly specified or activation performe                                                                                                                                                             d. Saving settings and shutting down. This is perfectly normal.
[Info] Success
[Info] Found unattached instance ADS01, importing...
[Notice] AMP Service port ranges have not been specified, using any available...
[Notice] Application Service port ranges have not been specified, using any avai                                                                                                                                                             lable...
[15:49:09] [Program Info/1]       : Starting AMP version 2.6.0.6 (Phobos), built                                                                                                                                                              20/11/2024 20:57
[15:49:09] [Program Info/1]       : Stream: Mainline / Release (aarch64) - built                                                                                                                                                              by CUBECODERS/buildbot on CCL-DEV
[15:49:09] [Program Info/1]       : Running in a QEMU KVM environment.
[15:49:09] [Program Info/1]       : OS: Linux / aarch64
[15:49:09] [Program Info/1]       : CPU: ARM Neoverse-N1 (4C/4T)
[15:49:09] [Program Info/1]       : RAM: 23979MB
[15:49:09] [Program Info/1]       : AMP Instance ID: d5d487da-3a4d-4d08-84a5-14a                                                                                                                                                             f460ea755
[15:49:11] [Core Info/1]          : Loaded ADSModule version 2.6.0.6 by CubeCode                                                                                                                                                             rs Limited
[15:49:11] [Loader Info/1]        : Loaded FileManagerPlugin by CubeCoders Limit                                                                                                                                                             ed
[15:49:11] [Loader Info/1]        : Loaded EmailSenderPlugin by CubeCoders Limit                                                                                                                                                             ed
[15:49:11] [Loader Info/1]        : Loaded WebRequestPlugin by CubeCoders Limite                                                                                                                                                             d
[15:49:11] [Loader Info/1]        : Loaded CommonCorePlugin by CubeCoders Limite                                                                                                                                                             d
[15:49:11] [Loader Info/1]        : ADSModule requests dependency InstanceManage                                                                                                                                                             rPlugin...
[15:49:11] [InstanceManager Info/1] : Release stream for instance Minecraft01 ch                                                                                                                                                             anged from NotSpecified to Mainline
[15:49:11] [InstanceManager Info/1] : Release stream for instance RLCraft01 chan                                                                                                                                                             ged from NotSpecified to Mainline
[15:49:11] [InstanceManager Info/1] : Release stream for instance VanillaMC01 ch                                                                                                                                                             anged from NotSpecified to Mainline
[15:49:11] [InstanceManager Info/1] : Release stream for instance Pixelmon01 cha                                                                                                                                                             nged from NotSpecified to Mainline
[15:49:11] [InstanceManager Info/1] : Release stream for instance ADS01 changed                                                                                                                                                              from NotSpecified to Mainline
[15:49:11] [Loader Info/1]        : Loaded InstanceManagerPlugin by CubeCoders L                                                                                                                                                             imited
[15:49:11] [Loader Info/1]        : ADSModule requests dependency SystemUserMana                                                                                                                                                             gerPlugin...
[15:49:11] [Loader Info/1]        : Loaded SystemUserManagerPlugin by CubeCoders                                                                                                                                                              Limited
[15:49:12] [Core Info/1]          : Licence Present: AMP Professional Edition -                                                                                                                                                              Lifetime Licence
[15:49:12] [Program Info/1]       : -configonly specified or activation performe                                                                                                                                                             d. Saving settings and shutting down. This is perfectly normal.
[Info] Success
[Info] Successfully imported 5 instances.

So this seemed to fix whatever the issue was so I did ampinstmgr -s ADS01
Which gave

[Info] Stream: Mainline / Release (aarch64) - built by CUBECODERS/buildbot on CC                                                                                                                                                             L-DEV
[Info] Release stream for instance Minecraft01 changed from NotSpecified to Main                                                                                                                                                             line
[Info] Release stream for instance RLCraft01 changed from NotSpecified to Mainli                                                                                                                                                             ne
[Info] Release stream for instance VanillaMC01 changed from NotSpecified to Main                                                                                                                                                             line
[Info] Release stream for instance Pixelmon01 changed from NotSpecified to Mainl                                                                                                                                                             ine
[Info] Release stream for instance ADS01 changed from NotSpecified to Mainline
[Info] Starting Instance: 'ADS01'
[Info] Waiting for AMP instance to start...
[Notice] AMP instance ADS01 is now running.
[Info] You can browse to this instance at http://link/
[Info] Instance started in new session. Run 'ampinstmgr View ADS01' to view this                                                                                                                                                              instances live output.

So I thought it would be fixed but my web GUI still isnt connecting for some reason.

Sorry for lack of knowledge. I appreciate any help!

Update: So I found my IP tables were reset and it had one rejected so I followed the guides to fix that and saw it needed to be updated. So I followed this trying to update whatever may be causing the issue and now I cannot connect to my server through Putty. It simply times out. Oracle shows everything is up and running, and Putty’s IP and Port are still correct. I don’t know if the Auth Credentials expire or something? Not sure where I would even find a new one…

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