Amp not restarting, not backuping, not updating

Technical Support
5

Looks like we’ve got some interesting headlines in the logs…

  1. Backup Issue: Backup not taken: Backup exceeds individual size limit.
  2. Server List Ping Event Error: Could not pass event StandardPaperServerListPingEventImpl to ServerListPlus... Name cannot be longer than 16 characters.

First Up: Backup Issue

Your backup isn’t happening because it’s exceeding the individual size limit. Let’s increase the limit:

  1. Open the AMP web interface.
  2. Use the search box in the top right to search for “backup”.
  3. Adjust the backup size limit to a larger value.

Next: Update Recognition

Run the following command to ensure the latest version is being recognized:

sudo su - amp
ampinstmgr --nocache upgradeall

If AMP Isn’t Restarting

AMP not restarting without a server reboot might be tied to the shutdown process.

  • Ensure no hanging processes are active:
sudo systemctl status ampinstmgr

If any AMP-related processes are hanging, kill them:

sudo systemctl restart ampinstmgr

Proceed with the changes and let’s see where it gets us. Keep me posted! :rocket:

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