Product Name/Version: (Always use the full version number - not ‘Latest’)
AMP Release “Triton” → Enterprise
v2.3.4.4, built 26/07/2022 20:08
Problem Description:
I’ve created a new Template on a brand new setup of AMP Enterprise.
Sadly everytime I try to deploy my template it just wont go any further than blow output.
`Attempting deployment of template [1] Minecraft 2GB (Minecraft) to Local Instances : …
Steps to reproduce:
-Brand new setup of AMP Enterprise
-New template using:
Minecraft Java Edition
default customer role (according to manual)
Key: `MinecraftModule.Java.MaxHeapSizeMB = 2048
Actions taken to resolve so far:
-Reboot of machine and ADS01 instance
-Recreate Template
-Remove all Keys from Template
-Add Overlay to Template
-Deploy template from WHMCS
No, I mean the actual log files on disk. In the AMP_Logs directory in the ADS01 instances datastore location. You can access it from ADS’s file manager. You may also want to enable debug mode: Diagnosing AMP issues · CubeCoders/AMP Wiki · GitHub
Okay, just turned on Debug logging and got following console output:
17:16:34
Found configuration repository at CubeCoders-AMPTemplates, ec280171-c67b-4cf8-923f-dc27fea91ee1
17:16:49
Attempting deployment of template [1] Minecraft 2GB (Minecraft) to Local Instances : ...
17:17:00
Starting process /usr/bin/docker
Working Directory:
Arguments: ps --format {{.Names}}
Started process with ID 6640
17:18:00
Starting process /usr/bin/docker
Working Directory:
Arguments: ps --format {{.Names}}
Started process with ID 6684
17:19:00
Starting process /usr/bin/docker
Working Directory:
Arguments: ps --format {{.Names}}
Started process with ID 6713
Is the notification still running? If so it’s probably just taking its time downloading the base image.
Also it might be advisable to simply hang fire for a few days, AMP 2.4 is coming out soon and it has a tonne of changes affecting Enterprise/template deployments so it’s tricky to diagnose any issues against something that has changed a lot. There were a couple of situations that previously caused stalls that now produce helpful messages.
