Your AMP instance could not be connected to

Your AMP instance could not be connected to, this likely means that it is not running or is otherwise not responding. A reconnection will be automatically attempted in 10 seconds. If you are performing your first-time setup and are seeing this page for more than a minute then something may have gone wrong with the intial setup. Please consult support in this case. You can restart AMP manually if it has stopped by opening a command prompt and running: ampinstmgr startall If AMP has been recently updated, it may be necessary to restart the AMP-ADS01 service via the Services control panel (services.msc) Still stuck? We’re here to help! Select an option below and we’ll help you get running again. What I’ve already tried:

  • Using the start/stop command

  • Rebooting both the system and AMP

  • Fully uninstalled AMP and reinstalled it on a new drive

  • Ran the official script from the CubeCoders website

  • Nothing works locally at all

  • The issue has been ongoing for 2 days – before that it was running fine

  • I’ve already tried the suggested solutions here on Discord

my log:
C:\Users\mxxrt>ampinstmgr list [Info/1] AMP Instance Manager v2.6.4 built 14/11/2025 00:07 [Info/1] Stream: Mainline / Release - built by CUBECODERS/buildbot on CCL-DEV Instance ID │ 044089ba-1c7a-4df2-b923-32f0e6c76985 Module │ ADS Instance Name │ ADS01 Friendly Name │ ADS URL │ http : / 12x.x.x.1:8081/ Running │ Yes Service Instance │ Yes AMP Version │ 2.6.4.0 Release Stream │ Mainline Data Path │ S:\AMPDatastore\Instances\ADS01

What do you see in the log when you run ampinstmgr lastlog ADS01?

[19:42:34] [Shared Warning/1] : Could not locate ampinstmgr on this system.
[19:42:34] [Core Info/1] : Starting AMP version 2.6.4.0 (Phobos), built 14/11/2025 00:11
[19:42:34] [Core Info/1] : Stream: Mainline / Release - built by CUBECODERS/buildbot on CCL-DEV
[19:42:34] [Core Info/1] : Loading configuration from provisionargs.kvp…
[19:42:34] [Core Warning/1] : Current time zone is set to Mitteleuropäische Zeit - It is recommended you switch to UTC+0 to avoid time-zone related issues
[19:42:34] [Core Info/1] : OS: Windows / x86_64
[19:42:34] [Core Info/1] : CPU: AMD Ryzen 5 3600 6-Core Processor (6C/12T)
[19:42:34] [Core Info/1] : RAM: 32716MB
[19:42:34] [Core Info/1] : AMP Instance ID: ea967cbf-fabd-4166-8025-64d412eb7d5e
[19:42:34] [Program Info/1] : Performing first-time setup for this instance, please wait…
[19:42:35] [Loader Info/1] : Loaded ADSModule version 2.6.4 by CubeCoders Limited
[19:42:35] [Loader Info/1] : Loaded FileManagerPlugin by CubeCoders Limited
[19:42:35] [Loader Info/1] : Loaded EmailSenderPlugin by CubeCoders Limited
[19:42:35] [Loader Info/1] : Loaded WebRequestPlugin by CubeCoders Limited
[19:42:35] [Loader Info/1] : Loaded WebhookPlugin by CubeCoders Limited
[19:42:35] [Loader Info/1] : Loaded CommonCorePlugin by CubeCoders Limited
[19:42:35] [Loader Info/1] : ADSModule requests dependency InstanceManagerPlugin…
[19:42:35] [Loader Info/1] : Loaded InstanceManagerPlugin by CubeCoders Limited
[19:42:35] [Loader Info/1] : ADSModule requests dependency SystemUserManagerPlugin…
[19:42:35] [Loader Info/1] : Loaded SystemUserManagerPlugin by CubeCoders Limited
[19:42:35] [Program Info/1] : AMP has completed its first time setup. Saving settings and shutting down. thats it :slight_smile:

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