System Information
| Field | Value |
|---|---|
| Operating System | Windows - Windows 10 Pro on x86_64 |
| Product | AMP ‘Callisto’ v2.5.0.10 (Mainline) |
| Virtualization | None |
| Application | ARK: Survival Ascended |
| Module | GenericModule |
| Running in Container | No |
| Current State | Stopped |
Problem Description
Issue
I am trying to start a 3rd instance of ARK SA, it does its install, but the server wont start. I have tried manually starting the server and it acts like it is doing something and then goes back to start server. Inside the Instance the Only logs I found were insided the File Manager and appears to be the game log which do not exist. I am unware of where to check for AMP logs to see if it is having a hangup on it. I am fairly new to AMP and trying to figure things out as I go. I have created a Server outside of AMP and it starts right up. Please advice.
Reproduction Steps
- Deleted and Recreated an Instance
- Took another Server Offline and stopped Instance, Tried to start and reinstall new Instance
- Tried a different Game, Tried Ark SE and DayZ both doing the same thing, Minecraft Java Worked.
- Tried taking both Servers Offline and creating a new instance
- Upgraded from the Standard to the Advanced Edition thinking maybe instances were being stored and not fully deleted.
- checked game ports to make sure they were assigned different game ports than the others
- Creating a Server Outside of AMP
Update:
after comparing the 3rd server with the other 2 I noticed a few issues.
at "C:\AMPDatastore\Instances%InstanceName%\ark-sa%InstanceNumber%"
sometimes the “Engine” folder would be completely missing and sometimes it would be there. the times I did see it there if you followed
“C:\AMPDatastore\Instances%InstanceName%\ark-sa%InstanceNumber%\ShooterGame\Binaries\Win64”
the application would be called “ShooterGame.exe” while the other 2 servers would be displaying “ArkAscendedServer.exe”
I noticed this when putting log files into ChatGPT and the logs stating it was looking for and .exe named ArkAscenededServer.exe but couldnt find such file.
when starting any Steam game and posting the logs they have all been missing such .exe file.
for a temp fix I have just coppied the entire “ShooterGame” and “Engine” files from the working Servers over to the 3rd Server and it has started right up.
If anyone knows how to permenantly fix this or what the underlining issue is Please help.