Update Failure with Tarkov - Server running into error when starting and updating

Technical Support
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1

System Information

Field Value
Operating System Windows - Windows 10 Pro on x86_64
Product AMP ‘Proteus’ v2.8.0.4 (Mainline)
Virtualization None
Application Tarkov
Module GenericModule
Running in Container No
Current State Failed

Problem Description

Issue

This task could not be completed: Running Update Tasks - - State: 3.

Reproduction Steps

  • Everytime I try to start server
  • Clicking Start getting the following - This task could not be completed: Running Update Tasks - - State: 3.
  • Removing and creating a new server. Receving the following. This task could not be completed: Running Update Tasks - - State: 3.
2

Take a look at the console. What does it say?

3

I have the same problem except I’m on Linux. Should i create my own ticket or I can post the info here?

4

image
image953×206 18 KB

This is all that is showing in the console.

5

And if you press Update again?

6

Same thing.
It gets to step 7/10 it looks like. Which is Fika Download and give the same error

7

Thing is though I’m not seeing any error. Just a freeze? Can you send the entire latest AMP_Log? You can find it at the folder icon on your instance, inside the AMP_Logs directory. Use pastebin or similar

8

I looked at the log; Which by the way I never new ho to find.
It looks like it can’t Find SPT.Server.Exe

I think I found it, but don’t know how to fix it. I might be able to drag/copy files from the one SPT Server that is running correctly and put the files into the right folder.

It is looking for SPT.Server.EXE in “tarkov\server\SPT” but nothing is there but two folders “User” & “SPT_Data”

The folder that should hold all the server/launcher files are not populating.