Update Failure with ARK: Survival Evolved - Game Updated, Missing Content, No backups

System Information

Field Value
Operating System Linux - Ubuntu 24.04.4 on x86_64
Product AMP ‘Deimos’ v2.7.2.8 (Mainline)
Virtualization None
Application ARK: Survival Evolved
Module GenericModule
Running in Container No
Current State Ready

Problem Description

Issue

I updated this instance earlier today. I went into the game and have missing items and when i attempted to restore a backup, none of them are present in the backups tab.

Reproduction Steps

  • Reboot, update, attempt to restore backup.
  • attempt to restore backup
  • contact support