Update Failure with ARK: Survival Ascended - ASA appears to have installed and fails to launch

Hello Mykee,

I see you’re having trouble getting ARK: Survival Ascended up and running on your Windows Server 2016 system. We’ll do our best to help you solve this issue.

From your description, it seems like the server fails to start even after an update. Let’s start by checking the application’s logs for any specific error messages that might point us to the cause of the problem.

You can view the logs using the following steps:

  1. Open the AMP control panel and navigate to the instance you’re having issues with.
  2. Right-click on the instance’s name at the top level and select “View Logs”.

Alternatively, since AMP’s GUI might not be accessible due to the issue, you can view the most recent logs using the command prompt.

  1. Open the command prompt.
  2. Run the command ampinstmgr lastlog ASA (replacing ASA with the actual name of your ARK instance if it’s different).

This should show us the last log which could indicate what is going wrong. Could you please take a look and let me know what the logs are saying?