Unable to connect to windrose server (kicked to menu/windows)

Technical Support
1

OS Name/Version: Debian 13

Product Name/Version: AMP 2.7.0.0

Problem Description: Getting kicked out/disconected when trying to enter a windrose server as player.

```vbnet
[2026.04.15-12.30.16:409][532]R5LogIceProtocol: Verbose:    [054532] R5P2p::R5IceConnection::OnRequestReceived          [e95f6422cf3748eb96d50d483749b94b] Received Stun Message from 192.168.1.20:44115                    [D:\Source\Build\work\gameRepoCheckoutDir\Plugins\R5BusinessLogicCore\Source\R5P2pGate\Cpp\IceProtocol\R5IceConnection.cpp:1134]
[2026.04.15-12.30.16:910][548]R5LogIceProtocol: Verbose:    [054548] R5P2p::R5IceConnection::OnRequestReceived          [e95f6422cf3748eb96d50d483749b94b] Received Stun Message from 192.168.1.20:44115                    [D:\Source\Build\work\gameRepoCheckoutDir\Plugins\R5BusinessLogicCore\Source\R5P2pGate\Cpp\IceProtocol\R5IceConnection.cpp:1134]

[2026.04.15-12.30.17:410][563]R5LogIceProtocol: Verbose:    [054563] R5P2p::R5IceConnection::OnRequestReceived          [e95f6422cf3748eb96d50d483749b94b] Received Stun Message from 192.168.1.20:44115                    [D:\Source\Build\work\gameRepoCheckoutDir\Plugins\R5BusinessLogicCore\Source\R5P2pGate\Cpp\IceProtocol\R5IceConnection.cpp:1134]
[2026.04.15-12.30.17:911][579]R5LogIceProtocol: Verbose:    [054579] R5P2p::R5IceConnection::OnRequestReceived          [e95f6422cf3748eb96d50d483749b94b] Received Stun Message from 192.168.1.20:44115                    [D:\Source\Build\work\gameRepoCheckoutDir\Plugins\R5BusinessLogicCore\Source\R5P2pGate\Cpp\IceProtocol\R5IceConnection.cpp:1134]

[2026.04.15-12.30.18:917][609]R5LogIceProtocol: Verbose:    [054609] R5P2p::R5TurnProtocol::Disconnect                  [e95f6422cf3748eb96d50d483749b94b (UDP)] Disconnect request to turn server was sent                 [D:\Source\Build\work\gameRepoCheckoutDir\Plugins\R5BusinessLogicCore\Source\R5P2pGate\Cpp\IceProtocol\R5TurnProtocol.cpp:180]
[2026.04.15-12.30.18:917][609]R5LogIceProtocol: Verbose:    [054609] R5P2p::R5IceConnection::Close                      [e95f6422cf3748eb96d50d483749b94b] R5IceConnection was closed                                       [D:\Source\Build\work\gameRepoCheckoutDir\Plugins\R5BusinessLogicCore\Source\R5P2pGate\Cpp\IceProtocol\R5IceConnection.cpp:105]
[2026.04.15-12.30.18:917][609]R5LogIceProtocol:             [054609] R5P2p::R5IceConnection::~R5IceConnection           [e95f6422cf3748eb96d50d483749b94b] Destroy R5IceConnection. TransportType UDP. IceControlling true. IsRelayOnly false. UseLocalhostOnly false. CoturnServer coturn-eu.windrose.support:3478; username '1776342585:7e272d09876148faa65c74a82178a9d6'; password '******'. LocalUsername 6742. LocalPassword CBAE73B302614793219D63 [D:\Source\Build\work\gameRepoCheckoutDir\Plugins\R5BusinessLogicCore\Source\R5P2pGate\Cpp\IceProtocol\R5IceConnection.cpp:87]
[2026.04.15-12.30.18:918][609]R5LogP2pGate:                 [054609] R5P2p::R5P2pGate::~R5P2pGate                       [e95f6422cf3748eb96d50d483749b94b] P2p proxy destroyed                                              [D:\Source\Build\work\gameRepoCheckoutDir\Plugins\R5BusinessLogicCore\Source\R5P2pGate\Cpp\R5P2pGate.cpp:39]
[2026.04.15-12.30.18:919][609]R5LogIceProtocol: Verbose:    [054609] R5P2p::R5TurnProtocol::Disconnect                  [e95f6422cf3748eb96d50d483749b94b (TCP)] Disconnect request to turn server was sent                 [D:\Source\Build\work\gameRepoCheckoutDir\Plugins\R5BusinessLogicCore\Source\R5P2pGate\Cpp\IceProtocol\R5TurnProtocol.cpp:180]
[2026.04.15-12.30.18:919][609]R5LogAsioWrapper: Warning:    [054609] R5P2p::R5AsioTcpConnection::HandleWaitRead         [GrpcProxyServer] Handle wait for read: cannot obtain available bytes for read. Status message System error: 10038. [D:\Source\Build\work\gameRepoCheckoutDir\Plugins\R5BusinessLogicCore\Source\R5P2pGate\Cpp\AsioWrappers\R5AsioTcpConnection.cpp:313]
[2026.04.15-12.30.18:919][609]R5LogP2pGate:                 [054609] ...:R5P2pGrpcProxyServer::~R5P2pGrpcProxyServer    [e95f6422cf3748eb96d50d483749b94b] R5P2pGrpcProxyServer destroyed. BLServerAddress 127.0.0.1:44985  [D:\Source\Build\work\gameRepoCheckoutDir\Plugins\R5BusinessLogicCore\Source\R5P2pGate\Cpp\Proxies\R5P2pGrpcProxyServer.cpp:76]
[2026.04.15-12.30.18:920][609]R5LogP2pGate:                 [054609] ...p::R5P2pProxyPassthrough::PrintInactiveStats    [e95f6422cf3748eb96d50d483749b94b] Last activity stats. Outgoing Read 4 msec. Incoming Read 12524 msec. Outgoing Write 12523 msec. Incoming Write 4 msec. [D:\Source\Build\work\gameRepoCheckoutDir\Plugins\R5BusinessLogicCore\Source\R5P2pGate\Cpp\Proxies\R5P2pProxyPassthrough.cpp:103]
[2026.04.15-12.30.18:921][609]R5LogNetBL:                   [054609] R5NetBlServerReactorV2::ProcessOnDisconnect        [Gc-098215D663C74F298EBD6B4535F04C82] Finish subscription. this: '0x7fcc528ae720'. handle '2'       [D:\Source\Build\work\gameRepoCheckoutDir\Plugins\R5BusinessLogicCore\Source\R5Net\Cpp\BL\R5NetBlServerReactorV2.cpp:546]
[2026.04.15-12.30.18:922][609]R5LogCheck: Warning: [-1:054609]
!!! R5Ensure happens !!!
	Condition: 'false'
	Message:   Unexpected BL disconnect. AccountId 71B9344F4E1A16621E422BBE63F68E58. BLPlayerSessionId 'e95f6422cf3748eb96d50d483749b94b'
	Where:     UR5DataKeeperForServer::OnAccountBLDisconnected::<lambda_10>::operator () [D:\Source\Build\work\gameRepoCheckoutDir\Source\R5DataKeepers\Private\R5DataKeeperForServer.cpp:267]
[2026.04.15-12.30.18:922][609]LogOutputDevice: Warning: === FR5CheckDetails::PrintCallstackToLog ===
[2026.04.15-12.30.18:922][609]LogOutputDevice: Warning: 
[2026.04.15-12.30.18:922][609]LogOutputDevice: Warning: [Callstack] 0x0000000146d19311 WindroseServer-Win64-Shipping.exe!UnknownFunction []
[2026.04.15-12.30.18:922][609]LogOutputDevice: Warning: [Callstack] 0x0000000144e7baec WindroseServer-Win64-Shipping.exe!UnknownFunction []
[2026.04.15-12.30.18:922][609]LogOutputDevice: Warning: [Callstack] 0x0000000144ef9166 WindroseServer-Win64-Shipping.exe!UnknownFunction []
[2026.04.15-12.30.18:922][609]LogOutputDevice: Warning: [Callstack] 0x000000014445f928 WindroseServer-Win64-Shipping.exe!UnknownFunction []
[2026.04.15-12.30.18:922][609]LogOutputDevice: Warning: [Callstack] 0x000000014415fae5 WindroseServer-Win64-Shipping.exe!UnknownFunction []
[2026.04.15-12.30.18:922][609]LogOutputDevice: Warning: [Callstack] 0x000000014127ee2b WindroseServer-Win64-Shipping.exe!UnknownFunction []
[2026.04.15-12.30.18:922][609]LogOutputDevice: Warning: [Callstack] 0x000000014128a631 WindroseServer-Win64-Shipping.exe!UnknownFunction []
[2026.04.15-12.30.18:922][609]LogOutputDevice: Warning: [Callstack] 0x0000000141284adf WindroseServer-Win64-Shipping.exe!UnknownFunction []
[2026.04.15-12.30.18:922][609]LogOutputDevice: Warning: [Callstack] 0x00000001416e76a5 WindroseServer-Win64-Shipping.exe!UnknownFunction []
[2026.04.15-12.30.18:922][609]LogOutputDevice: Warning: [Callstack] 0x00000001416ede45 WindroseServer-Win64-Shipping.exe!UnknownFunction []
[2026.04.15-12.30.18:922][609]LogOutputDevice: Warning: [Callstack] 0x00000001416e8efe WindroseServer-Win64-Shipping.exe!UnknownFunction []
[2026.04.15-12.30.18:922][609]LogOutputDevice: Warning: [Callstack] 0x00000001416c006f WindroseServer-Win64-Shipping.exe!UnknownFunction []
[2026.04.15-12.30.18:923][609]LogOutputDevice: Warning: [Callstack] 0x00000001438548a0 WindroseServer-Win64-Shipping.exe!UnknownFunction []
[2026.04.15-12.30.18:923][609]LogOutputDevice: Warning: [Callstack] 0x0000000144101341 WindroseServer-Win64-Shipping.exe!UnknownFunction []
[2026.04.15-12.30.18:923][610]LogOutputDevice: Warning: [Callstack] 0x00000001441048bc WindroseServer-Win64-Shipping.exe!UnknownFunction []
[2026.04.15-12.30.18:923][610]LogOutputDevice: Warning: [Callstack] 0x000000014410493a WindroseServer-Win64-Shipping.exe!UnknownFunction []
[2026.04.15-12.30.18:923][610]LogOutputDevice: Warning: [Callstack] 0x00000001441053ad WindroseServer-Win64-Shipping.exe!UnknownFunction []
[2026.04.15-12.30.18:923][610]LogOutputDevice: Warning: [Callstack] 0x000000014410a824 WindroseServer-Win64-Shipping.exe!UnknownFunction []
[2026.04.15-12.30.18:923][610]LogOutputDevice: Warning: [Callstack] 0x000000014bf2734e WindroseServer-Win64-Shipping.exe!UnknownFunction []
[2026.04.15-12.30.18:923][610]LogOutputDevice: Warning: [Callstack] 0x00006fffffa21469 kernel32.dll!UnknownFunction []
[2026.04.15-12.30.18:923][610]LogOutputDevice: Warning: [Callstack] 0x00006fffffc00d2b ntdll.dll!UnknownFunction []
[2026.04.15-12.30.18:923][610]LogOutputDevice: Warning: 
[2026.04.15-12.30.18:923][610]R5LogDataKeeper:              [054609] ...ForServer::OnAccountBLDisconnected::<lambda>    Account was disconnected. AccountId 71B9344F4E1A16621E422BBE63F68E58. bDisconnected false           [D:\Source\Build\work\gameRepoCheckoutDir\Source\R5DataKeepers\Private\R5DataKeeperForServer.cpp:279]
[2026.04.15-12.30.18:923][610]R5LogNet:                     [054609] R5NetBlServerReactorV2::ProcessOnDisconnect        Drop '4' client documents                                                                           [D:\Source\Build\work\gameRepoCheckoutDir\Plugins\R5BusinessLogicCore\Source\R5Net\Cpp\BL\R5NetBlServerReactorV2.cpp:573]

[2026.04.15-12.30.26:070][829]R5LogSystemResources:         [054828] ...emResourcesSubsystem::ReportUsageHistoryList    
Resource Usage History. Last 1 records:
	1768 12:30:26: 911/32017 Mb
                              [D:\Source\Build\work\gameRepoCheckoutDir\Plugins\Tools\R5SystemResourceMonitor\Source\R5SystemResourceMonitor\Private\R5SystemResourcesSubsystem.cpp:346]

[2026.04.15-12.30.36:966][163]R5LogCheck: Warning:          [055162] UR5CheckMonitorScheduler::PrintReport              CheckMonitor. FromStart +00:30:10.300
  R5Check Report Calls TotalNum 0. UniqueNum 0
  R5Ensure Report Calls TotalNum 4. UniqueNum 2
    [D:/Source/Build/work/gameRepoCheckoutDir/Plugins/R5BusinessLogicCore/Source/R5P2pGate/Cpp/IceProtocol/R5IceConnection.cpp:636] count 2
    [D:/Source/Build/work/gameRepoCheckoutDir/Source/R5DataKeepers/Private/R5DataKeeperForServer.cpp:267] count 2
  R5Error Report Calls TotalNum 0. UniqueNum 0
 [D:\Source\Build\work\gameRepoCheckoutDir\Plugins\R5CommonUtils\Source\R5CommonUtils\Private\Log\R5CheckMonitorScheduler.cpp:71]
```

Steps to reproduce:

  • Start windrose instance
  • Connect to server with invite code
  • Game crashes to widows/Main menu during load screen

Actions taken to resolve so far:

  • Restarting instance/AMP
  • Create new instance
  • Urestricted firewall access
2

I am also having this issue. According to the steam forums thread on self hosting a server, there is an issue where you cannot join if you are on the same local network. Some people reported that by using a VPN they were able to join.

3

Thank you, Can confirm this is the issue, Managed to connect to it by using hotspot on phone, Hopefully the windrose devs will fix this soon!

Edit : Just saw a message about connectivity patches hopefully this one includes a fix:)

image
image880×1113 168 KB

Edit : Dind’t fix it

4

I’m running the server in a container and had to switch to host networking to connect to the server on my local network. In my compose file, it was just network_mode: host