Unable to Activate Enterprise Features

OS Name/Version: Debian Linux v13 (Kernel: Linux v6.12.73+deb13-amd64)

Product Name/Version: AMP Enterprise Edition v2.6.5.2, built 28/01/2026

Problem Description: Unable to activate Enterprise Features, License Key seen as Invalid on Server

Steps to reproduce:

  • Log in as Root in Terminal
  • Stopped AMP Processes
  • Ran ‘ampinstmgr reactivate ADS01 [License Key]’ in command line
  • License Key came back as invalid

Actions taken to resolve so far: So far I have tried rerunning the setup process in the web-based control panel and doing a fresh installation of Debian 13 to see if I made a mistake during the setup process.

Running the setup script I was prompted to put in my URL for the server for a certificate to be generated and it was successful in connecting to my server running AMP to generate the certificate. During the First-Start Wizard I was prompted to put in the license key, and while the wizard took the key, upon launching the control panel I don’t have access to the Templates section for setting up provisioning templates. Also upon trying to connect WHMCS to AMP it returns with a message of how AMP is not set up for Commercial Usage.

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.