Startup Issue with Source Dedicated Server - Unable to Start Garry's Mod: Unable to Run

[Ben_Chuba]

System Information

Field	Value
Operating System	Linux - Ubuntu 20.04.6 on x86_64
Product	AMP ‘Decadeus’ v2.4.6.4 (Mainline)
Virtualization	None
Application	Source Dedicated Server
Module	srcdsModule
Running in Container	No
Current State	Failed

Problem Description

Issue

Whenever I hit start I get “Application State: Unable to run”. When I hit update, it does properly log to console that it is doing so, but oddly, when hitting Run, nothing logs to console at all.

Reproduction Steps

• Create a new Garry’s Mod instance
• Select “Start” from actions
• Attempt to monitor via console

[Mike]

Source Dedicated Server won't start on Debian 12+ / Ubuntu 20.04+

For any users who are finding that Source based games such as CSGO, Gmod and others won’t start on Debian 12 or newer versions of Ubuntu, find bin/libgcc_s.so.1 in your instances data under the srcds directory and rename it to libgcc_s.so.1.old - the server should then start as normal. This is caused by the game shipping with a version of libgcc that isn’t compatible with these distributions. By renaming it, the server will instead use the version installed as part of your OS, which will allow …

[Ben_Chuba]

Thanks Mike,

Maybe I am looking in the incorrect location, but I don’t seem to have a bin/libgcc_s.so.1 file to rename.

[Mike]

When installing AMP, did you select the option to install the 32 bit libraries?

[owenashurst]

This is the detailed error message I’ve seen. This only started happening a month or two ago. The server was fine before that.

LD_LIBRARY_PATH=/home/amp/.ampdata/instances/CSGO-GunGame01/srcds/740/bin:/home/amp/.ampdata/instances/CSGO-GunGame01/srcds/740:/home/amp/.ampdata/instances/CSGO-GunGame01/srcds/740/bin::./
Failed to open libtier0.so (/home/amp/.ampdata/instances/CSGO-GunGame01/srcds/740/bin/libgcc_s.so.1: version `GCC_7.0.0' not found (required by /lib32/libstdc++.so.6))
[13:57:04] [Logger Warning]       : Server failed to start 1/5 times...

[Mike]

Look at the error message, it has the path to the file you need to rename

[owenashurst]

@Source Dedicated Server won't start on Debian 12+ / Ubuntu 20.04+

libgcc_s.so.1.old

Thanks for the quick response! Yeah I renamed the file as you suggested and it worked, however SRCDS quickly flagged up there was an update, in which it just re-downloaded the file again. I think that LD_LIBRARY_PATH needs tweaking IMHO to use the system files instead of the shipped ones. What do you think?

[Mike]

The LD_LIBRARY_PATH is still correct because there are other libraries in the same directory that need to be loaded, it’s just a bad design on VALVe’s part. It’s hard to detect ahead of time if the file should be removed/renamed based on the OS, since some distros/versions still need it.

[owenashurst]

Hmm in that case we may have an issue if SteamCMD keeps downloading it… It’s going to result in this same issue like the OP and myself is experiencing.

[Ben_Chuba]

On my end I reinstalled the whole system from scratch making sure to install the 32-bit libraries and everything seems okay now. So my end of this can be considered resolved