Startup Issue with Satisfactory - When trying to start the app

System Information

Field Value
Operating System Windows - Windows Server 2019 on x86_64
Product AMP ‘Decadeus’ v2.4.5.4 (Mainline)
Virtualization None
Application Satisfactory
Module GenericModule
Running in Container No
Current State Failed

Problem Description

Issue

This task could not be completed: Starting Satisfactory… - - State: 3.

Application stopped unexpectedly with exit code -1073741515.

Reproduction Steps

  • Start
  • update
  • reinstall

You’re missing the C++ runtimes. Open a command prompt and run:

ampinstmgr DownloadCPPRuntime

Even after installing the runtime still getting the error on all my servers… after the update.

Does it give any output in the Console?

Zip no output in the console

Suggest you install:

https://aka.ms/vs/17/release/vc_redist.x64.exe

https://www.microsoft.com/en-us/download/confirmation.aspx?id=35

Also make sure you have the latest template if using the experimental server - right click on the instance, Refresh Configuration

Same issue

You might have to reboot if AMP is running as a system service for the updates to take effect properly.

I have done that a few times…

Anything in the logs of the instance? Right click, View Logs

[00:00:00] [Logger Info] : Rollover from previous log file: AMP_Logs\AMPLOG 2023-07-13 20-09-46.log
[02:58:00] [Core Info] : Checking for AMP updates…
[02:58:01] [Core Info] : AMP is up to date.
[07:36:15] [Core Activity] : Authentication attempt for user admin from 127.0.0.1
[07:36:19] [Core Activity] : Authentication success
[07:36:19] [Core Warning] : Slow method invocation: Login took 3729ms to complete.
[07:36:19] [Core Warning] : Slow response: Core.Login took 3731ms to complete.
[07:36:26] [Core:Anonymous Activity] : Authentication attempt for user admin from 127.0.0.1
[07:36:26] [API:admin Activity] : Starting the application.
[07:36:26] [Generic:admin Warning] : The application stopped unexpectedly. Exit code -1073741515
[07:36:27] [Core:Anonymous Activity] : Authentication success
[07:36:28] [Core:Anonymous Warning] : Slow method invocation: Login took 2063ms to complete.
[07:36:28] [Core:Anonymous Warning] : Slow response: Core.Login took 2065ms to complete.
[07:36:30] [Generic:admin Warning] : The application stopped unexpectedly. Exit code -1073741515
[07:36:33] [Generic:admin Warning] : The application stopped unexpectedly. Exit code -1073741515
[07:36:36] [Generic:admin Warning] : The application stopped unexpectedly. Exit code -1073741515
[07:36:39] [Generic:admin Warning] : The application stopped unexpectedly. Exit code -1073741515
[07:36:39] [Generic:admin Warning] : Application failed to start 5 times, not restarting.

How much RAM does the host system have?

256GB of Ram

i even went as far as doing a complete reload today

Try running FactoryServer.exe directly from the command line and see what happens. You will have to navigate to your instance datastore

That had seemed to worked… not sure why AMP is not running the EXE

Did it prompt for anything?

Nope nothing … just started to run

Can you show me the contents of Engine\Binaries\Win64?

Can you show specifically UE4Server-Linux-Shipping