What you describe under “Issue” isn’t really an issue, but I can assume what’s going on based on the title of your post.
In the system information part of your post, the current state of the application is “Starting”. Did you wait for it to finish starting before trying to join your server?
Send your latest log file to provide more information. You can find it by clicking on the folder icon on your instance, navigating to the AMP_Logs directory, and sending a pastebin of your latest log file.