Startup Issue with DayZ (Stable) - Stuck at Update Task

System Information

Field Value
Operating System Windows - Windows Server 2022 on x86_64
Product AMP ‘Callisto’ v2.5.1.8 (Mainline)
Virtualization Xen
Application DayZ (Stable)
Module GenericModule
Running in Container No
Current State Installing

Problem Description

Issue

SteamCMD do somthing stuck at Verify Step and give the information “No Cached Credentials”

Reproduction Steps

  • Create Instance
  • Manage Instance
  • Start DayZ Server
  • Enter Steam Credentials
  • Update Task Running
edirecting stderr to 'C:\AMPDatastore\Instances\NC-DZ01\dayz\logs\stderr.txt'
ILocalize::AddFile() failed to load file "public/steambootstrapper_english.txt".
[  0%] Checking for available update...
[----] Downloading update (0 of 53,404 KB)...
[  0%] Downloading update (0 of 53,404 KB)...
[  0%] Downloading update (0 of 53,404 KB)...
[  0%] Downloading update (9,867 of 53,404 KB)...
[ 18%] Downloading update (20,408 of 53,404 KB)...
[ 38%] Downloading update (27,687 of 53,404 KB)...
[ 51%] Downloading update (32,418 of 53,404 KB)...
[ 60%] Downloading update (37,150 of 53,404 KB)...
[ 69%] Downloading update (41,355 of 53,404 KB)...
[ 77%] Downloading update (46,087 of 53,404 KB)...
[ 86%] Downloading update (50,292 of 53,404 KB)...
[ 94%] Downloading update (53,404 of 53,404 KB)...
[100%] Download Complete.
[----] Applying update...
[----] Extracting package...
[----] Extracting package...
[----] Extracting package...
[----] Extracting package...
[----] Extracting package...
[----] Extracting package...
[----] Installing update...
[----] Installing update...
[----] Installing update...
[----] Installing update...
[----] Installing update...
[----] Installing update...
[----] Installing update...
[----] Installing update...
[----] Cleaning up...
[----] Update complete, launching...
Redirecting stderr to 'C:\AMPDatastore\Instances\NC-DZ01\dayz\logs\stderr.txt'
Logging directory: 'C:\AMPDatastore\Instances\NC-DZ01\dayz/logs'
[  0%] Checking for available updates...
[----] Verifying installation...
[  0%] Downloading update...
[  0%] Checking for available updates...
[----] Downloading update (0 of 36,926 KB)...
[  0%] Downloading update (2,913 of 36,926 KB)...
[  7%] Downloading update (13,468 of 36,926 KB)...
[ 36%] Downloading update (16,542 of 36,926 KB)...
[ 44%] Downloading update (20,010 of 36,926 KB)...
[ 54%] Downloading update (23,080 of 36,926 KB)...
[ 62%] Downloading update (26,539 of 36,926 KB)...
[ 71%] Downloading update (29,609 of 36,926 KB)...
[ 80%] Downloading update (33,061 of 36,926 KB)...
[ 89%] Downloading update (35,816 of 36,926 KB)...
[ 96%] Downloading update (36,926 of 36,926 KB)...
[100%] Download complete.
[----] Extracting package...
[----] Extracting package...
[----] Extracting package...
[----] Extracting package...
[----] Extracting package...
[----] Extracting package...
[----] Installing update...
[----] Installing update...
[----] Installing update...
[----] Installing update...
[----] Installing update...
[----] Installing update...
[----] Installing update...
[----] Installing update...
[----] Cleaning up...
[----] Update complete, launching Steamcmd...
Redirecting stderr to 'C:\AMPDatastore\Instances\NC-DZ01\dayz\logs\stderr.txt'
Logging directory: 'C:\AMPDatastore\Instances\NC-DZ01\dayz/logs'
[  0%] Checking for available updates...
[----] Verifying installation...
Steam Console Client (c) Valve Corporation - version 1726260406
-- type 'quit' to exit --
Loading Steam API...OK
force_install_dir "223350"
Cached credentials not found.

same here, tried ubuntu and debian, both no luck,deleted and installed many times but nothing fixed

14:11:17 Redirecting stderr to ‘/home/amp/Steam/logs/stderr.txt’
Logging directory: ‘/home/amp/Steam/logs’
Looks like steam didn’t shutdown cleanly, scheduling immediate update check
[ 0%] Checking for available updates…
14:11:18 [----] Verifying installation…
UpdateUI: skip show logoSteam Console Client (c) Valve Corporation - version 1726260406
– type ‘quit’ to exit –
Loading Steam API…OK
force_install_dir “223350”
14:11:19 Cached credentials not found.

I’m having the exact same issue but with Terraria. I posted here about 3 days ago and haven’t received a response yet. Seems like an issue with the way AMP handles the steamcmd login for games that require you to own them, or issue with steamcmd.

Just purchased AMP and set up my first instance. Having the same issue with DayZ server- “Cached credentials not found.” If you manage to get a resolution, please post it in the comments so I don’t have to open another ticket for the same thing. (Windows install)

i had solved the problem … in my case (windows) i must use (as amp user) a seperate steamcmd instance and login and verify with steam guard afert that i had copy & paste the cached credentials to the amp instance steamcmd … if u use docker u can login to ur docker and switch from the root user to the amp user and start the steamcmd.sh

too complicated and doesnt work well on linux they should fiix it ASAP! every update they made lately seriously breaks something!!

This is not AMP’s fault. Valve has made a change to SteamCMD that broke scripting functionality. We are putting in a fix tomorrow specifically to address it. Keep your eye out for an announcement.

send the log to steam and they never mentioned any change, they told me to check network and port forwarding, clean cache and many many other “solutions” which none worked but none came up to tell me “yes we changed something and you should ask your software developer for fix” whats wrong with steam?

1 Like

There’s been cases where AMP was at fault, but this isn’t one of them. We hadn’t even released an update lately as we’re preparing a whole new build using .NET 8. :slight_smile:

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