Startup Issue with ARK: Survival Ascended - The brand new server won't start

System Information

Field Value
Operating System Linux - Debian GNU/Linux 12 on x86_64
Product AMP ‘Callisto’ v2.5.1.4 (Mainline)
Virtualization Docker
Application ARK: Survival Ascended
Module GenericModule
Running in Container Yes
Current State Failed

Problem Description

Issue

I bought the server just about an hour ago and tried installing Ark Survival Ascended. A popup told me there were additional steps, with a link to a guide on what was required. The guide, however, didn’t tell me HOW to install the dependencies required. Where do I do this? Is this a Linux or a Windows server? I can’t find any information on any of this, and in the meantime the server won’t start.

Reproduction Steps

  • Buy the server and create an ark survival ascended instance and install it
  • read that it requires additional setup steps like installing visual c++ and dependencies
  • look in the settings of your instance for where you can upload/install required dependencies
  • Re-read the troubleshooting guide and find that you need to go outside of AMP to install said dependencies
  • search vainly for how to install anything outside of AMP

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