Startup Issue with ARK: Survival Ascended - Server doesn't start

System Information

Field Value
Operating System Linux - Ubuntu 22.04.4 on x86_64
Product AMP ‘Callisto’ v2.5.0.6 (Mainline)
Virtualization VMware
Application ARK: Survival Ascended
Module GenericModule
Running in Container No
Current State Failed

Problem Description

Issue

Server doesn’t start, crash with a failure message, Log file said there is an issue with rcon

Reproduction Steps

A tiny console snippet is not useful. Post the AMP logs. Also refer to the ASA guide on this forum for troubleshooting steps

copy the complete log data in here from this day:

[00:00:00] [Logger Info] : Rollover from previous log file: AMP_Logs/AMPLOG 2024-04-30 22-49-09.log
[01:22:00] [Core Info] : Checking for AMP updates…
[01:22:00] [Core Info] : AMP is up to date.
[06:09:08] [Core Activity] : Authentication attempt for user Arksucht92 from 127.0.0.1
[06:09:08] [Core Activity] : Authentication success
[06:09:12] [API:Arksucht92 Activity] : Starting the application.
[06:09:12] [Generic:Arksucht92 Info] : Merging config file ./ark-sa/2430930/ShooterGame/Saved/Config/WindowsServer/GameUserSettings.ini (INI format) using Unicode (UTF-8) encoding.
[06:09:14] [Generic:Arksucht92 Info] : Merging config file ./ark-sa/2430930/ShooterGame/Saved/Config/WindowsServer/GameUserSettings.ini (INI format) using Unicode (UTF-8) encoding.
[06:09:15] [Generic:Arksucht92 Info] : Merging config file ./ark-sa/2430930/ShooterGame/Saved/Config/WindowsServer/Game.ini (INI format) using Unicode (UTF-8) encoding.
[06:09:17] [Generic:Arksucht92 Info] : Merging config file ./ark-sa/2430930/ShooterGame/Saved/Config/WindowsServer/Game.ini (INI format) using Unicode (UTF-8) encoding.
esync: up and running.
[Success]: Detected Server: ArkAscendedServer.exe
[Success]: Detected Api: AsaApi.dll
[06:09:39] [RCON:Arksucht92 Error] : Source RCON failed to connect:
Connection refused.
[06:09:39] [RCON:Arksucht92 Info] : Source RCON disconnecting…
[06:09:40] [RCON:Arksucht92 Info] : Source RCON disconnected
[06:09:45] [RCON:Arksucht92 Error] : Source RCON failed to connect:
Connection refused.
[06:09:45] [RCON:Arksucht92 Info] : Source RCON disconnecting…
[06:09:46] [RCON:Arksucht92 Info] : Source RCON disconnected
[06:09:51] [RCON:Arksucht92 Error] : Source RCON failed to connect:
Connection refused.
[06:09:51] [RCON:Arksucht92 Info] : Source RCON disconnecting…
[06:09:52] [RCON:Arksucht92 Info] : Source RCON disconnected
[06:09:57] [RCON:Arksucht92 Error] : Source RCON failed to connect:
Connection refused.
[06:09:57] [RCON:Arksucht92 Info] : Source RCON disconnecting…
[06:09:58] [RCON:Arksucht92 Info] : Source RCON disconnected
[06:10:03] [RCON:Arksucht92 Error] : Source RCON failed to connect:
Connection refused.
[06:10:03] [RCON:Arksucht92 Info] : Source RCON disconnecting…
[06:10:04] [RCON:Arksucht92 Info] : Source RCON disconnected
[06:10:09] [RCON:Arksucht92 Error] : Source RCON failed to connect:
Connection refused.
[06:10:09] [RCON:Arksucht92 Info] : Source RCON disconnecting…
[06:10:10] [RCON:Arksucht92 Info] : Source RCON disconnected
[06:10:15] [RCON:Arksucht92 Error] : Source RCON failed to connect:
Connection refused.
[06:10:15] [RCON:Arksucht92 Info] : Source RCON disconnecting…
[Success]: Loader Completed, Reason: Success
[06:10:16] [RCON:Arksucht92 Info] : Source RCON disconnected
[06:10:21] [RCON:Arksucht92 Error] : Source RCON failed to connect:
Connection refused.
[06:10:21] [RCON:Arksucht92 Info] : Source RCON disconnecting…
[06:10:22] [RCON:Arksucht92 Info] : Source RCON disconnected
[06:10:27] [RCON:Arksucht92 Error] : Source RCON failed to connect:
Connection refused.
[06:10:27] [RCON:Arksucht92 Info] : Source RCON disconnecting…
[06:10:28] [RCON:Arksucht92 Info] : Source RCON disconnected
[06:10:33] [RCON:Arksucht92 Error] : Source RCON failed to connect:
Connection refused.
[06:10:33] [RCON:Arksucht92 Info] : Source RCON disconnecting…
[06:10:34] [RCON:Arksucht92 Info] : Source RCON disconnected
[06:10:39] [Core:Arksucht92 Warning] : Slow method invocation: Start took 86935ms to complete.
[06:10:39] [Core:Arksucht92 Warning] : Slow response: Core.Start took 86937ms to complete.
[06:13:07] [Core Activity] : Authentication attempt for user Arksucht92 from 127.0.0.1
[06:13:08] [Core Activity] : Authentication success
[06:14:28] [RCON:Arksucht92 Error] : Source RCON failed to read packet length.
[06:14:28] [RCON:Arksucht92 Info] : Source RCON disconnecting…
[06:14:28] [Generic Warning] : The application stopped unexpectedly. Exit code 0
[06:14:29] [RCON:Arksucht92 Info] : Source RCON disconnected
[06:14:31] [Generic Info] : Merging config file ./ark-sa/2430930/ShooterGame/Saved/Config/WindowsServer/GameUserSettings.ini (INI format) using Unicode (UTF-8) encoding.
[06:14:32] [Generic Info] : Merging config file ./ark-sa/2430930/ShooterGame/Saved/Config/WindowsServer/GameUserSettings.ini (INI format) using Unicode (UTF-8) encoding.
[06:14:34] [Generic Info] : Merging config file ./ark-sa/2430930/ShooterGame/Saved/Config/WindowsServer/Game.ini (INI format) using Unicode (UTF-8) encoding.
[06:14:36] [Generic Info] : Merging config file ./ark-sa/2430930/ShooterGame/Saved/Config/WindowsServer/Game.ini (INI format) using Unicode (UTF-8) encoding.
esync: up and running.
[Success]: Detected Server: ArkAscendedServer.exe
[Success]: Detected Api: AsaApi.dll
[Success]: Loader Completed, Reason: Success
[06:18:47] [Generic Warning] : The application stopped unexpectedly. Exit code 0
[06:18:47] [Generic Warning] : Application failed to start 2 times, not restarting.
[06:24:29] [Core Activity] : Authentication attempt for user Arksucht92 from 127.0.0.1
[06:24:30] [Core Activity] : Authentication success
[06:53:53] [Core Activity] : Authentication attempt for user Arksucht92 from 127.0.0.1
[06:53:54] [Core Activity] : Authentication success
[06:53:55] [Core:Anonymous Activity] : Authentication attempt for user Arksucht92 from 127.0.0.1
[06:53:56] [Core:Anonymous Activity] : Authentication success
[06:55:54] [Core Activity] : Authentication attempt for user Arksucht92 from 127.0.0.1
[06:55:55] [Core Activity] : Authentication success
[07:04:13] [Core Activity] : Authentication attempt for user Arksucht92 from 127.0.0.1
[07:04:13] [Core Activity] : Authentication success
[07:04:23] [Core:Arksucht92 Warning] : Slow method invocation: GetDirectoryListing took 2247ms to complete.
[07:04:23] [Core:Arksucht92 Warning] : Slow response: FileManagerPlugin.GetDirectoryListing took 2255ms to complete.
[07:04:23] [Core:Arksucht92 Warning] : Slow method invocation: GetDirectoryListing took 2328ms to complete.
[07:04:23] [Core:Arksucht92 Warning] : Slow response: FileManagerPlugin.GetDirectoryListing took 2329ms to complete.
[07:04:23] [Core:Arksucht92 Warning] : Slow method invocation: GetDirectoryListing took 2322ms to complete.
[07:04:23] [Core:Arksucht92 Warning] : Slow response: FileManagerPlugin.GetDirectoryListing took 2331ms to complete.
[07:04:26] [Core Activity] : Authentication attempt for user Arksucht92 from 127.0.0.1
[07:04:27] [Core Activity] : Authentication success
[07:05:07] [API:Arksucht92 Activity] : Updating the application.
tid(26870) burning pthread_key_t == 0 so we never use it
Redirecting stderr to ‘/home/amp/Steam/logs/stderr.txt’
Logging directory: ‘/home/amp/Steam/logs’
minidumps folder is set to /tmp/dumps
[ 0%] Checking for available updates…
[----] Verifying installation…
UpdateUI: skip show logoSteam Console Client (c) Valve Corporation - version 1709846822
– type ‘quit’ to exit –
Loading Steam API…OK
force_install_dir “2430930”
Connecting anonymously to Steam Public…OK
Waiting for client config…OK
Waiting for user info…OK
@sSteamCmdForcePlatformType windows
@sSteamCmdForcePlatformType” = “windows”
app_update 2430930 validate
Update state (0x5) verifying install, progress: 0.00 (0 / 11652116853)
Update state (0x5) verifying install, progress: 1.31 (153028051 / 11652116853)
Update state (0x5) verifying install, progress: 3.32 (386493523 / 11652116853)
Update state (0x5) verifying install, progress: 5.25 (611844075 / 11652116853)
Update state (0x5) verifying install, progress: 7.32 (853295367 / 11652116853)
Update state (0x5) verifying install, progress: 8.77 (1022058507 / 11652116853)
Update state (0x5) verifying install, progress: 10.76 (1253587011 / 11652116853)
Update state (0x5) verifying install, progress: 12.98 (1512475087 / 11652116853)
Update state (0x5) verifying install, progress: 15.34 (1786868359 / 11652116853)
Update state (0x5) verifying install, progress: 17.45 (2033512383 / 11652116853)
Update state (0x5) verifying install, progress: 19.67 (2292000511 / 11652116853)
Update state (0x5) verifying install, progress: 21.90 (2551444027 / 11652116853)
Update state (0x5) verifying install, progress: 24.00 (2796184747 / 11652116853)
Update state (0x5) verifying install, progress: 26.61 (3100745347 / 11652116853)
Update state (0x5) verifying install, progress: 29.01 (3379747323 / 11652116853)
Update state (0x5) verifying install, progress: 31.50 (3670913431 / 11652116853)
Update state (0x5) verifying install, progress: 33.91 (3951102871 / 11652116853)
Update state (0x5) verifying install, progress: 35.78 (4169206679 / 11652116853)
Update state (0x5) verifying install, progress: 37.81 (4405136279 / 11652116853)
Update state (0x5) verifying install, progress: 39.72 (4628054267 / 11652116853)
Update state (0x5) verifying install, progress: 41.74 (4863708475 / 11652116853)
Update state (0x5) verifying install, progress: 43.57 (5076513327 / 11652116853)
Update state (0x5) verifying install, progress: 45.19 (5265069919 / 11652116853)
Update state (0x5) verifying install, progress: 47.89 (5579642719 / 11652116853)
Update state (0x5) verifying install, progress: 49.89 (5812749215 / 11652116853)
Update state (0x5) verifying install, progress: 51.99 (6058115999 / 11652116853)
Update state (0x5) verifying install, progress: 53.84 (6273320943 / 11652116853)
Update state (0x5) verifying install, progress: 54.99 (6407538671 / 11652116853)
Update state (0x5) verifying install, progress: 56.97 (6638225391 / 11652116853)
Update state (0x5) verifying install, progress: 58.59 (6826537740 / 11652116853)
Update state (0x5) verifying install, progress: 59.92 (6981700364 / 11652116853)
Update state (0x5) verifying install, progress: 61.74 (7194022668 / 11652116853)
Update state (0x5) verifying install, progress: 63.81 (7434730252 / 11652116853)
Update state (0x5) verifying install, progress: 65.07 (7582479116 / 11652116853)
Update state (0x5) verifying install, progress: 66.70 (7771927340 / 11652116853)
Update state (0x5) verifying install, progress: 68.27 (7954381612 / 11652116853)
Update state (0x5) verifying install, progress: 69.62 (8112605996 / 11652116853)
Update state (0x5) verifying install, progress: 70.53 (8218362668 / 11652116853)
Update state (0x5) verifying install, progress: 71.96 (8385078060 / 11652116853)
Update state (0x5) verifying install, progress: 73.62 (8577993500 / 11652116853)
Update state (0x5) verifying install, progress: 74.95 (8732777852 / 11652116853)
Update state (0x5) verifying install, progress: 76.00 (8855208732 / 11652116853)
Update state (0x5) verifying install, progress: 77.29 (9005865756 / 11652116853)
Update state (0x5) verifying install, progress: 78.57 (9154982684 / 11652116853)
Update state (0x5) verifying install, progress: 79.70 (9286593292 / 11652116853)
Update state (0x5) verifying install, progress: 80.62 (9393941260 / 11652116853)
Update state (0x5) verifying install, progress: 81.63 (9511676684 / 11652116853)
Update state (0x5) verifying install, progress: 82.41 (9602018574 / 11652116853)
Update state (0x5) verifying install, progress: 83.34 (9711214820 / 11652116853)
Update state (0x5) verifying install, progress: 84.66 (9864947581 / 11652116853)
Update state (0x5) verifying install, progress: 85.90 (10009469301 / 11652116853)
Update state (0x5) verifying install, progress: 87.29 (10170950005 / 11652116853)
Update state (0x5) verifying install, progress: 88.13 (10269516149 / 11652116853)
Update state (0x5) verifying install, progress: 89.34 (10410025333 / 11652116853)
Update state (0x5) verifying install, progress: 90.72 (10570457461 / 11652116853)
Update state (0x5) verifying install, progress: 92.06 (10726695285 / 11652116853)
Update state (0x5) verifying install, progress: 93.22 (10861961589 / 11652116853)
Update state (0x5) verifying install, progress: 94.06 (10959479157 / 11652116853)
Update state (0x5) verifying install, progress: 94.88 (11055948149 / 11652116853)
Update state (0x5) verifying install, progress: 95.50 (11127251317 / 11652116853)
Update state (0x5) verifying install, progress: 95.78 (11160805749 / 11652116853)
Update state (0x5) verifying install, progress: 96.63 (11259371893 / 11652116853)
Update state (0x5) verifying install, progress: 97.89 (11406172533 / 11652116853)
Update state (0x5) verifying install, progress: 99.10 (11546681717 / 11652116853)
Success! App ‘2430930’ fully installed.
quit
[07:07:22] [steamcmdplugin:Arksucht92 Info] : SteamCMD Update successful
[07:07:26] [Generic:Arksucht92 Info] : Extracting /home/amp/.ampdata/instances/Test301/ark-sa/2430930/ShooterGame/Binaries/Win64/AsaApi_1.15.zip to /home/amp/.ampdata/instances/Test301/ark-sa/2430930/ShooterGame/Binaries/Win64/…
[07:07:29] [Generic:Arksucht92 Info] : Skipping download - target already exists (/home/amp/.ampdata/instances/Test301/ark-sa/2430930/ShooterGame/Saved/Config/WindowsServer/Game.ini)
[07:07:29] [Generic:Arksucht92 Info] : Skipping download - target already exists (/home/amp/.ampdata/instances/Test301/ark-sa/2430930/ShooterGame/Saved/Config/WindowsServer/GameUserSettings.ini)
[07:07:29] [Generic:Arksucht92 Info] : Skipping download - target already exists (/home/amp/.ampdata/instances/Test301/ark-sa/2430930/.backupExclude)
[07:07:29] [Generic:Arksucht92 Info] : Skipping download - target already exists (/home/amp/.ampdata/instances/Test301/ark-sa/2430930/ShooterGame/.backupExclude)
[07:07:58] [Generic:Arksucht92 Info] : Merging config file ./ark-sa/2430930/ShooterGame/Saved/Config/WindowsServer/GameUserSettings.ini (INI format) using Unicode (UTF-8) encoding.
[07:08:00] [Generic:Arksucht92 Info] : Merging config file ./ark-sa/2430930/ShooterGame/Saved/Config/WindowsServer/GameUserSettings.ini (INI format) using Unicode (UTF-8) encoding.
[07:08:02] [Generic:Arksucht92 Info] : Merging config file ./ark-sa/2430930/ShooterGame/Saved/Config/WindowsServer/Game.ini (INI format) using Unicode (UTF-8) encoding.
[07:08:04] [Generic:Arksucht92 Info] : Merging config file ./ark-sa/2430930/ShooterGame/Saved/Config/WindowsServer/Game.ini (INI format) using Unicode (UTF-8) encoding.
[07:08:42] [API:Arksucht92 Activity] : Starting the application.
[07:08:42] [Generic:Arksucht92 Info] : Merging config file ./ark-sa/2430930/ShooterGame/Saved/Config/WindowsServer/GameUserSettings.ini (INI format) using Unicode (UTF-8) encoding.
[07:08:44] [Generic:Arksucht92 Info] : Merging config file ./ark-sa/2430930/ShooterGame/Saved/Config/WindowsServer/GameUserSettings.ini (INI format) using Unicode (UTF-8) encoding.
[07:08:45] [Generic:Arksucht92 Info] : Merging config file ./ark-sa/2430930/ShooterGame/Saved/Config/WindowsServer/Game.ini (INI format) using Unicode (UTF-8) encoding.
[07:08:46] [Generic:Arksucht92 Info] : Merging config file ./ark-sa/2430930/ShooterGame/Saved/Config/WindowsServer/Game.ini (INI format) using Unicode (UTF-8) encoding.
esync: up and running.
[Success]: Detected Server: ArkAscendedServer.exe
[Success]: Detected Api: AsaApi.dll
[Success]: Loader Completed, Reason: Success
[07:10:09] [Core:Arksucht92 Warning] : Slow method invocation: Start took 86320ms to complete.
[07:10:09] [Core:Arksucht92 Warning] : Slow response: Core.Start took 86321ms to complete.
[07:12:19] [Generic:Arksucht92 Warning] : The application stopped unexpectedly. Exit code 0
[07:12:22] [Generic:Arksucht92 Info] : Merging config file ./ark-sa/2430930/ShooterGame/Saved/Config/WindowsServer/GameUserSettings.ini (INI format) using Unicode (UTF-8) encoding.
[07:12:24] [Generic:Arksucht92 Info] : Merging config file ./ark-sa/2430930/ShooterGame/Saved/Config/WindowsServer/GameUserSettings.ini (INI format) using Unicode (UTF-8) encoding.
[07:12:25] [Generic:Arksucht92 Info] : Merging config file ./ark-sa/2430930/ShooterGame/Saved/Config/WindowsServer/Game.ini (INI format) using Unicode (UTF-8) encoding.
[07:12:27] [Generic:Arksucht92 Info] : Merging config file ./ark-sa/2430930/ShooterGame/Saved/Config/WindowsServer/Game.ini (INI format) using Unicode (UTF-8) encoding.
esync: up and running.
[Success]: Detected Server: ArkAscendedServer.exe
[Success]: Detected Api: AsaApi.dll
[Success]: Loader Completed, Reason: Success
[07:12:48] [RCON:Arksucht92 Error] : Source RCON failed to connect:
Connection refused.
[07:12:48] [RCON:Arksucht92 Info] : Source RCON disconnecting…
[07:12:49] [RCON:Arksucht92 Info] : Source RCON disconnected
[07:12:54] [RCON:Arksucht92 Error] : Source RCON failed to connect:
Connection refused.
[07:12:54] [RCON:Arksucht92 Info] : Source RCON disconnecting…
[07:12:55] [RCON:Arksucht92 Info] : Source RCON disconnected
[07:13:00] [RCON:Arksucht92 Error] : Source RCON failed to connect:
Connection refused.
[07:13:00] [RCON:Arksucht92 Info] : Source RCON disconnecting…
[07:13:01] [RCON:Arksucht92 Info] : Source RCON disconnected
[07:13:06] [RCON:Arksucht92 Error] : Source RCON failed to connect:
Connection refused.
[07:13:06] [RCON:Arksucht92 Info] : Source RCON disconnecting…
[07:13:07] [RCON:Arksucht92 Info] : Source RCON disconnected
[07:13:12] [RCON:Arksucht92 Error] : Source RCON failed to connect:
Connection refused.
[07:13:12] [RCON:Arksucht92 Info] : Source RCON disconnecting…
[07:13:13] [RCON:Arksucht92 Info] : Source RCON disconnected
[07:16:44] [Core Activity] : Authentication attempt for user Arksucht92 from 127.0.0.1
[07:16:44] [Core Activity] : Authentication success
[07:17:17] [RCON:Arksucht92 Error] : Source RCON failed to read packet length.
[07:17:17] [RCON:Arksucht92 Info] : Source RCON disconnecting…
[07:17:18] [Generic:Arksucht92 Warning] : The application stopped unexpectedly. Exit code 0
[07:17:18] [Generic:Arksucht92 Warning] : Application failed to start 2 times, not restarting.
[07:17:18] [RCON:Arksucht92 Info] : Source RCON disconnected
[07:17:27] [Core:Anonymous Activity] : Authentication attempt for user Arksucht92 from 127.0.0.1
[07:17:27] [Core:Anonymous Activity] : Authentication success
[07:22:00] [Core Info] : Checking for AMP updates…
[07:22:00] [Core Info] : AMP is up to date.
[08:12:30] [Core Activity] : Authentication attempt for user Arksucht92 from 127.0.0.1
[08:12:31] [Core Activity] : Authentication success
[09:12:19] [Generic Warning] : RCON failed to connect after 2 hours. Aborting.
[09:12:50] [Generic:Arksucht92 Warning] : RCON failed to connect after 2 hours. Aborting.
[12:24:35] [Core Activity] : Authentication attempt for user Arksucht92 from 127.0.0.1
[12:24:36] [Core Activity] : Authentication success