Startup Issue with ARK: Survival Ascended - Error on Startup

Technical Support
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System Information

Field Value
Operating System Linux - Debian GNU/Linux 12 on x86_64
Product AMP ‘Phobos’ v2.6.0.12 (Mainline)
Virtualization Docker
Application ARK: Survival Ascended
Module GenericModule
Running in Container Yes
Current State Starting

Problem Description

Issue

created an ark ascended server wait approx an hour or so for it to boot all ports show as listening apart from 8888 wait a little longer as i cant find it in ark servers to then give up and go bed. wake up next day to an Error. here is amp logs that ive just found . turns out it may be an RCON connection issue.

[15:25:53] [Program Info/1] : Starting AMP version 2.6.0.12 (Phobos), built 14/02/2025 01:26
[15:25:53] [Program Info/1] : Stream: Mainline / Release - built by CUBECODERS/buildbot on CCL-DEV
[15:25:53] [Program Info/1] : Running in a Docker environment.
[15:25:53] [Program Info/1] : OS: Linux / x86_64
[15:25:53] [Program Info/1] : CPU: AMD EPYC 7282 16-Core Processor (6C/6T)
[15:25:53] [Program Info/1] : RAM: 16002MB
[15:25:53] [Program Info/1] : AMP Instance ID: 104254b6-24ca-439d-b2c5-5d2e16f8184b
[15:25:56] [Core Info/1] : Loaded GenericModule version 2.6.0.12 by CubeCoders Limited
[15:25:56] [Core Info/1] : Metrics publishing is enabled at udp://localhost:12820.
[15:25:56] [Loader Info/1] : Loaded FileManagerPlugin by CubeCoders Limited
[15:25:57] [Loader Info/1] : Loaded EmailSenderPlugin by CubeCoders Limited
[15:25:57] [Loader Info/1] : Loaded WebRequestPlugin by CubeCoders Limited
[15:25:57] [Loader Info/1] : Loaded LocalFileBackupPlugin by CubeCoders Limited
[15:25:57] [Loader Info/1] : Loaded CommonCorePlugin by CubeCoders Limited
[15:25:57] [Loader Info/1] : Loaded AnalyticsPlugin by CubeCoders Limited
[15:25:57] [Loader Info/1] : GenericModule requests dependency steamcmdplugin…
[15:25:57] [System Error/11] : Missing plugin/assembly: MaxMind.Db (/AMP/Plugins/steamcmdplugin/MaxMind.Db.dll) for steamcmdplugin
[15:25:57] [Loader Info/1] : Loaded steamcmdplugin by CubeCoders Limited
[15:25:57] [Loader Info/1] : GenericModule requests dependency RCONPlugin…
[15:25:57] [System Info/1] : Starting Source RCON Passthru server at 0.0.0.0:7777
[15:25:57] [Loader Info/1] : Loaded RCONPlugin by CubeCoders Limited
[15:25:57] [Core Info/1] : Licence Present: AMP Standard Edition - Lifetime Licence
[15:25:58] [Loader Notice/1] : Using keypair with fingerprint CIQhQDY41ujK2gVf6EQ08dLdv4g30XoDAipiamQvc1o=
[15:25:58] [Loader Info/1] : SFTP Server started on 0.0.0.0:2224
[15:26:01] [Core Info/1] : Webserver started on http://127.0.0.1:8081
[15:26:01] [System Info/10] : Checking for AMP updates…
[15:26:01] [System Info/7] : Startup mode is UpdateAndStart.
[15:26:02] [System Info/9] : AMP is up to date.
Redirecting stderr to ‘/home/amp/Steam/logs/stderr.txt’
Logging directory: ‘/home/amp/Steam/logs’
[ 0%] Checking for available updates…
[----] Verifying installation…
UpdateUI: skip show logoSteam Console Client (c) Valve Corporation - version 1738027521
– type ‘quit’ to exit –
Loading Steam API…IPC function call IClientUtils::GetSteamRealm took too long: 111 msec
OK
force_install_dir “2430930”
IPC function call IClientAppManager::ForceInstallDirOverride took too long: 60 msec
Connecting anonymously to Steam Public…OK
Waiting for client config…OK
Waiting for user info…OK
@sSteamCmdForcePlatformType windows
“@sSteamCmdForcePlatformType” = “windows”
app_update 2430930 validate
Update state (0x5) verifying install, progress: 0.00 (0 / 32206494396)
Update state (0x5) verifying install, progress: 0.01 (2642278 / 32206494396)
IPC function call IClientAppManager::GetUpdateInfo took too long: 45 msec
Update state (0x5) verifying install, progress: 0.57 (185112914 / 32206494396)
IPC function call IClientAppManager::GetUpdateInfo took too long: 56 msec
Update state (0x5) verifying install, progress: 1.17 (375360890 / 32206494396)
Update state (0x5) verifying install, progress: 1.75 (564104570 / 32206494396)
Update state (0x5) verifying install, progress: 2.08 (671059322 / 32206494396)
Update state (0x5) verifying install, progress: 2.85 (916426106 / 32206494396)
Update state (0x5) verifying install, progress: 3.41 (1096781178 / 32206494396)
Update state (0x5) verifying install, progress: 4.03 (1299160526 / 32206494396)
Update state (0x5) verifying install, progress: 4.86 (1565498830 / 32206494396)
Update state (0x5) verifying install, progress: 5.54 (1784651214 / 32206494396)
IPC function call IClientAppManager::GetUpdateInfo took too long: 62 msec
Update state (0x5) verifying install, progress: 5.99 (1929384442 / 32206494396)
Update state (0x5) verifying install, progress: 6.49 (2089152898 / 32206494396)
IPC function call IClientAppManager::GetUpdateInfo took too long: 163 msec
Update state (0x5) verifying install, progress: 6.93 (2230710658 / 32206494396)
Update state (0x5) verifying install, progress: 7.91 (2548429186 / 32206494396)
IPC function call IClientAppManager::GetUpdateInfo took too long: 106 msec
Update state (0x5) verifying install, progress: 8.50 (2737172866 / 32206494396)
IPC function call IClientAppManager::GetUpdateInfo took too long: 52 msec
Update state (0x5) verifying install, progress: 9.23 (2974151042 / 32206494396)
Update state (0x5) verifying install, progress: 10.13 (3261660378 / 32206494396)
Update state (0x5) verifying install, progress: 11.08 (3567844570 / 32206494396)
Update state (0x5) verifying install, progress: 12.20 (3929482326 / 32206494396)
IPC function call IClientAppManager::GetUpdateInfo took too long: 62 msec
Update state (0x5) verifying install, progress: 13.04 (4200014934 / 32206494396)
Update state (0x5) verifying install, progress: 14.17 (4562822230 / 32206494396)
Update state (0x5) verifying install, progress: 15.13 (4872494150 / 32206494396)
IPC function call IClientAppManager::GetUpdateInfo took too long: 41 msec
Update state (0x5) verifying install, progress: 16.26 (5236628834 / 32206494396)
Update state (0x5) verifying install, progress: 17.02 (5481938022 / 32206494396)
IPC function call IClientAppManager::GetUpdateInfo took too long: 64 msec
Update state (0x5) verifying install, progress: 17.65 (5685361766 / 32206494396)
IPC function call IClientAppManager::GetUpdateInfo took too long: 76 msec
Update state (0x5) verifying install, progress: 18.08 (5821666382 / 32206494396)
IPC function call IClientAppManager::GetUpdateInfo took too long: 85 msec
Update state (0x5) verifying install, progress: 18.62 (5996778574 / 32206494396)
Update state (0x5) verifying install, progress: 19.42 (6253679694 / 32206494396)
Update state (0x5) verifying install, progress: 20.46 (6588610326 / 32206494396)
Update state (0x5) verifying install, progress: 21.53 (6935439950 / 32206494396)
Update state (0x5) verifying install, progress: 22.44 (7227842386 / 32206494396)
IPC function call IClientAppManager::GetUpdateInfo took too long: 63 msec
IPC function call IClientAppManager::GetUpdateInfo took too long: 61 msec
IPC function call IClientAppManager::GetUpdateInfo took too long: 72 msec
Update state (0x5) verifying install, progress: 23.03 (7415548850 / 32206494396)
Update state (0x5) verifying install, progress: 24.19 (7790233678 / 32206494396)
Update state (0x5) verifying install, progress: 24.86 (8008120022 / 32206494396)
IPC function call IClientAppManager::GetUpdateInfo took too long: 62 msec
Update state (0x5) verifying install, progress: 25.69 (8273863586 / 32206494396)
IPC function call IClientAppManager::GetUpdateInfo took too long: 70 msec
Update state (0x5) verifying install, progress: 26.54 (8547088254 / 32206494396)
IPC function call IClientAppManager::GetUpdateInfo took too long: 74 msec
Update state (0x5) verifying install, progress: 27.29 (8790094034 / 32206494396)
Update state (0x5) verifying install, progress: 28.23 (9091035346 / 32206494396)
Update state (0x5) verifying install, progress: 29.02 (9344790738 / 32206494396)
IPC function call IClientAppManager::GetUpdateInfo took too long: 50 msec
Update state (0x5) verifying install, progress: 29.71 (9568280826 / 32206494396)
Update state (0x5) verifying install, progress: 30.78 (9914111718 / 32206494396)
Update state (0x5) verifying install, progress: 31.47 (10136424874 / 32206494396)
Update state (0x5) verifying install, progress: 32.54 (10478394226 / 32206494396)
IPC function call IClientAppManager::GetUpdateInfo took too long: 207 msec
IPC function call IClientAppManager::GetUpdateInfo took too long: 241 msec
Update state (0x5) verifying install, progress: 33.07 (10649312114 / 32206494396)
Update state (0x5) verifying install, progress: 33.82 (10892651182 / 32206494396)
IPC function call IClientAppManager::GetUpdateInfo took too long: 48 msec
Update state (0x5) verifying install, progress: 34.85 (11224406958 / 32206494396)
Update state (0x5) verifying install, progress: 35.55 (11449119730 / 32206494396)
Update state (0x5) verifying install, progress: 36.50 (11756565354 / 32206494396)
Update state (0x5) verifying install, progress: 37.48 (12071107986 / 32206494396)
IPC function call IClientAppManager::GetUpdateInfo took too long: 47 msec
Update state (0x5) verifying install, progress: 38.34 (12347313990 / 32206494396)
Update state (0x5) verifying install, progress: 39.09 (12590583622 / 32206494396)
Update state (0x5) verifying install, progress: 40.28 (12972958550 / 32206494396)
Update state (0x5) verifying install, progress: 41.12 (13244332942 / 32206494396)
Update state (0x5) verifying install, progress: 42.22 (13596544282 / 32206494396)
Update state (0x5) verifying install, progress: 43.03 (13858583306 / 32206494396)
IPC function call IClientAppManager::GetUpdateInfo took too long: 54 msec
Update state (0x5) verifying install, progress: 43.76 (14092415754 / 32206494396)
Update state (0x5) verifying install, progress: 44.53 (14342515274 / 32206494396)
Update state (0x5) verifying install, progress: 45.22 (14563416370 / 32206494396)
Update state (0x5) verifying install, progress: 46.11 (14850893814 / 32206494396)
Update state (0x5) verifying install, progress: 47.21 (15204818246 / 32206494396)
Update state (0x5) verifying install, progress: 48.30 (15556801762 / 32206494396)
IPC function call IClientAppManager::GetUpdateInfo took too long: 85 msec
Update state (0x5) verifying install, progress: 48.98 (15775954146 / 32206494396)
Update state (0x5) verifying install, progress: 50.05 (16118009570 / 32206494396)
Update state (0x5) verifying install, progress: 50.97 (16416853730 / 32206494396)
Update state (0x5) verifying install, progress: 51.83 (16691151942 / 32206494396)
Update state (0x5) verifying install, progress: 52.79 (17002460594 / 32206494396)
Update state (0x5) verifying install, progress: 53.47 (17221612978 / 32206494396)
Update state (0x5) verifying install, progress: 54.50 (17553546370 / 32206494396)
Update state (0x5) verifying install, progress: 55.69 (17937325186 / 32206494396)
Update state (0x5) verifying install, progress: 56.68 (18253995138 / 32206494396)
IPC function call IClientAppManager::GetUpdateInfo took too long: 51 msec
Update state (0x5) verifying install, progress: 57.45 (18501839602 / 32206494396)
Update state (0x5) verifying install, progress: 58.43 (18817460978 / 32206494396)
Update state (0x5) verifying install, progress: 59.54 (19176073970 / 32206494396)
Update state (0x5) verifying install, progress: 60.63 (19527563010 / 32206494396)
Update state (0x5) verifying install, progress: 61.23 (19721549570 / 32206494396)
Update state (0x5) verifying install, progress: 62.35 (20080162562 / 32206494396)
IPC function call IClientAppManager::GetUpdateInfo took too long: 42 msec
Update state (0x5) verifying install, progress: 63.23 (20363510678 / 32206494396)
IPC function call IClientAppManager::GetUpdateInfo took too long: 139 msec
IPC function call IClientAppManager::GetUpdateInfo took too long: 66 msec
Update state (0x5) verifying install, progress: 64.02 (20618499986 / 32206494396)
Update state (0x5) verifying install, progress: 64.86 (20889032594 / 32206494396)
IPC function call IClientAppManager::GetUpdateInfo took too long: 43 msec
Update state (0x5) verifying install, progress: 65.69 (21155370898 / 32206494396)
IPC function call IClientAppManager::GetUpdateInfo took too long: 42 msec
Update state (0x5) verifying install, progress: 66.30 (21351454370 / 32206494396)
Update state (0x5) verifying install, progress: 67.16 (21630375586 / 32206494396)
Update state (0x5) verifying install, progress: 68.26 (21984387310 / 32206494396)
Update state (0x5) verifying install, progress: 69.24 (22298864450 / 32206494396)
Update state (0x5) verifying install, progress: 69.73 (22456150850 / 32206494396)
Update state (0x5) verifying install, progress: 70.82 (22809704758 / 32206494396)
Update state (0x5) verifying install, progress: 71.47 (23018371382 / 32206494396)
Update state (0x5) verifying install, progress: 72.54 (23363352886 / 32206494396)
Update state (0x5) verifying install, progress: 73.33 (23616288926 / 32206494396)
Update state (0x5) verifying install, progress: 74.38 (23956027550 / 32206494396)
Update state (0x5) verifying install, progress: 75.39 (24278997021 / 32206494396)
Update state (0x5) verifying install, progress: 76.13 (24519997469 / 32206494396)
IPC function call IClientAppManager::GetUpdateInfo took too long: 69 msec
IPC function call IClientAppManager::GetUpdateInfo took too long: 57 msec
Update state (0x5) verifying install, progress: 76.78 (24727615517 / 32206494396)
IPC function call IClientAppManager::GetUpdateInfo took too long: 83 msec
Update state (0x5) verifying install, progress: 77.44 (24940476445 / 32206494396)
IPC function call IClientAppManager::GetUpdateInfo took too long: 50 msec
Update state (0x5) verifying install, progress: 78.48 (25276835869 / 32206494396)
Update state (0x5) verifying install, progress: 79.55 (25620996125 / 32206494396)
Update state (0x5) verifying install, progress: 80.53 (25934369553 / 32206494396)
Update state (0x5) verifying install, progress: 81.37 (26207374033 / 32206494396)
Update state (0x5) verifying install, progress: 82.29 (26501759761 / 32206494396)
IPC function call IClientAppManager::GetUpdateInfo took too long: 43 msec
Update state (0x5) verifying install, progress: 83.02 (26739440721 / 32206494396)
Update state (0x5) verifying install, progress: 83.84 (27001310321 / 32206494396)
Update state (0x5) verifying install, progress: 84.70 (27277314833 / 32206494396)
Update state (0x5) verifying install, progress: 85.36 (27492649761 / 32206494396)
Update state (0x5) verifying install, progress: 86.05 (27713899297 / 32206494396)
Update state (0x5) verifying install, progress: 87.07 (28040590033 / 32206494396)
IPC function call IClientAppManager::GetUpdateInfo took too long: 45 msec
Update state (0x5) verifying install, progress: 88.06 (28359592721 / 32206494396)
Update state (0x5) verifying install, progress: 89.07 (28686465809 / 32206494396)
IPC function call IClientAppManager::GetUpdateInfo took too long: 76 msec
IPC function call IClientAppManager::GetUpdateInfo took too long: 59 msec
Update state (0x5) verifying install, progress: 89.93 (28961768209 / 32206494396)
Update state (0x5) verifying install, progress: 90.77 (29233726225 / 32206494396)
Update state (0x5) verifying install, progress: 92.20 (29693418257 / 32206494396)
Update state (0x5) verifying install, progress: 93.28 (30042274577 / 32206494396)
Update state (0x5) verifying install, progress: 94.11 (30308107025 / 32206494396)
Update state (0x5) verifying install, progress: 95.11 (30632440593 / 32206494396)
Update state (0x5) verifying install, progress: 95.94 (30897586961 / 32206494396)
Update state (0x5) verifying install, progress: 97.23 (31315274513 / 32206494396)
Update state (0x5) verifying install, progress: 98.27 (31648727825 / 32206494396)
Update state (0x5) verifying install, progress: 99.27 (31970663185 / 32206494396)
IPC function call IClientAppManager::GetUpdateInfo took too long: 42 msec
Success! App ‘2430930’ fully installed.
quit
[15:30:06] [System Info/18] : SteamCMD Update successful
[15:30:09] [System Info/18] : Skipping download - target already exists (/AMP/ark-sa/2430930/ShooterGame/Saved/Config/WindowsServer/Game.ini)
[15:30:09] [System Info/18] : Skipping download - target already exists (/AMP/ark-sa/2430930/ShooterGame/Saved/Config/WindowsServer/GameUserSettings.ini)
[15:30:10] [System Info/18] : Skipping download - target already exists (/AMP/ark-sa/2430930/.backupExclude)
[15:30:10] [System Info/11] : Skipping download - target already exists (/AMP/ark-sa/2430930/ShooterGame/.backupExclude)
Latest Proton GE version downloaded
[15:31:14] [Generic Info/18] : Merging config file ./ark-sa/2430930/ShooterGame/Saved/Config/WindowsServer/GameUserSettings.ini (INI format) using Unicode (UTF-8) encoding.
[15:31:14] [Generic Info/18] : Merging config file ./ark-sa/2430930/ShooterGame/Saved/Config/WindowsServer/GameUserSettings.ini (INI format) using Unicode (UTF-8) encoding.
[15:31:14] [Generic Info/18] : Merging config file ./ark-sa/2430930/ShooterGame/Saved/Config/WindowsServer/Game.ini (INI format) using Unicode (UTF-8) encoding.
[15:31:14] [Generic Info/18] : Merging config file ./ark-sa/2430930/ShooterGame/Saved/Config/WindowsServer/Game.ini (INI format) using Unicode (UTF-8) encoding.
[15:31:15] [Generic Info/11] : Merging config file ./ark-sa/2430930/ShooterGame/Saved/Config/WindowsServer/GameUserSettings.ini (INI format) using Unicode (UTF-8) encoding.
[15:31:15] [Generic Info/11] : Merging config file ./ark-sa/2430930/ShooterGame/Saved/Config/WindowsServer/GameUserSettings.ini (INI format) using Unicode (UTF-8) encoding.
[15:31:15] [Generic Info/11] : Merging config file ./ark-sa/2430930/ShooterGame/Saved/Config/WindowsServer/Game.ini (INI format) using Unicode (UTF-8) encoding.
[15:31:15] [Generic Info/11] : Merging config file ./ark-sa/2430930/ShooterGame/Saved/Config/WindowsServer/Game.ini (INI format) using Unicode (UTF-8) encoding.
fsync: up and running.
[15:31:35] [System Error/11] : Source RCON failed to connect:
Connection refused.
[15:31:35] [RCON Info/18] : Source RCON disconnecting…
[15:31:36] [RCON Info/18] : Source RCON disconnected
[15:31:41] [System Error/18] : Source RCON failed to connect:
Connection refused.

Reproduction Steps

  • Launch Ark Ascended Vanilla “will add mods”
  • wait 2 hours for loading of said server
  • Recieve Error
2

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