Startup Issue with Application Deployment - Server error and restart on login

System Information

Field Value
Operating System Linux - Ubuntu 22.04.3 on x86_64
Product AMP ‘Decadeus’ v2.4.6.6 (Mainline)
Virtualization None
Application Application Deployment
Module ADSModule
Running in Container No
Current State Indeterminate

Problem Description

Issue

The server has been running just fine for a while now, and this morning players reported being unable to login. I investigated and noted that logging into the server was causing errors in the console. The first being

“a fatal error in the mono runtime or one of the native libraries
used by your application.”

followed by the following errors

FMOD failed to initialize the output device.: "Error initializing output device. " (60)
ALSA lib conf.c:5180:(_snd_config_evaluate) function snd_func_card_inum returned error: No such file or directory
ALSA lib confmisc.c:422:(snd_func_concat) error evaluating strings
ALSA lib conf.c:5180:(_snd_config_evaluate) function snd_func_concat returned error: No such file or directory
ALSA lib confmisc.c:1334:(snd_func_refer) error evaluating name
ALSA lib conf.c:5180:(_snd_config_evaluate) function snd_func_refer returned error: No such file or directory
ALSA lib conf.c:5703:(snd_config_expand) Evaluate error: No such file or directory
ALSA lib pcm.c:2666:(snd_pcm_open_noupdate) Unknown PCM default
Forced to initialize FMOD to to the device driver’s system output rate 48000, this may impact performance and/or give inconsistent experiences compared to selected sample rate 48000
ALSA lib confmisc.c:855:(parse_card) cannot find card ‘0’
FMOD failed to initialize the output device.: "Error initializing output device. " (60)
ALSA lib conf.c:5180:(_snd_config_evaluate) function snd_func_card_inum returned error: No such file or directory
ALSA lib confmisc.c:422:(snd_func_concat) error evaluating strings
ALSA lib conf.c:5180:(_snd_config_evaluate) function snd_func_concat returned error: No such file or directory
ALSA lib confmisc.c:1334:(snd_func_refer) error evaluating name
FMOD initialized on nosound output
ALSA lib conf.c:5180:(_snd_config_evaluate) function snd_func_refer returned error: No such file or directory
ALSA lib conf.c:5703:(snd_config_expand) Evaluate error: No such file or directory
ALSA lib pcm.c:2666:(snd_pcm_open_noupdate) Unknown PCM default
Begin MonoManager ReloadAssembly

  • Completed reload, in 0.084 seconds
    UnloadTime: 0.675071 ms
    Fallback handler could not load library /AMP/seven-days-to-die/294420/7DaysToDieServer_Data/MonoBleedingEdge/x86_64/data-0x17aaf70.so
    ERROR: ld.so: object ‘libdoorstop_x64.so’ from LD_PRELOAD cannot be preloaded (cannot open shared object file): ignored.
    Fallback handler could not load library /AMP/seven-days-to-die/294420/7DaysToDieServer_Data/MonoBleedingEdge/x86_64/data-0x1c76610.so
    2023-10-27T00:17:46 0.291 INF Version: Alpha 21.1 (b16) Compatibility Version: Alpha 21.1, Build: LinuxPlayer 64 Bit

Reproduction Steps

  • Start server isntance
  • Try and login to the server
  • Server console spits out error and restarts

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