System Information
| Field | Value |
|---|---|
| Operating System | Linux - Debian GNU/Linux 11 on x86_64 |
| Product | AMP ‘Callisto’ v2.5.0.8 (Mainline) |
| Virtualization | QEMU_KVM |
| Application | Application Deployment |
| Module | ADSModule |
| Running in Container | No |
| Current State | Indeterminate |
Problem Description
Issue
Hi, I can’t manage my server anymore
When I look at the log I can read this:
[09:31:21] [Core Info] : Starting AMP version 2.5.0.8 (Callisto), built 02/05/2024 04:53
[09:31:21] [Core Info] : Stream: Mainline / Release - built by CUBECODERS/buildbot on CCL-DEV
[09:31:21] [Core Info] : Running in a QEMU KVM environment.
[09:31:21] [Core Info] : OS: Linux / x86_64
[09:31:21] [Core Info] : CPU: AMD EPYC 7543P 32-Core Processor (1C/1T)
[09:31:21] [Core Info] : RAM: 3934MB
[09:31:21] [Core Info] : AMP Instance ID: 890d80f0-fd5c-4bbf-8ad8-b44cc191d54e
[09:31:21] [Loader Info] : Loaded MinecraftModule version 1.0.0.3 by CubeCoders Limited
[09:31:21] [Core Info] : Metrics publishing is enabled at udp://localhost:12820.
[09:31:21] [Loader Info] : Loaded FileManagerPlugin by CubeCoders Limited
[09:31:21] [Loader Info] : Loaded EmailSenderPlugin by CubeCoders Limited
[09:31:21] [Loader Info] : Loaded WebRequestPlugin by CubeCoders Limited
[09:31:21] [Loader Info] : Loaded LocalFileBackupPlugin by CubeCoders Limited
[09:31:21] [Loader Info] : Loaded CommonCorePlugin by CubeCoders Limited
[09:31:21] [Core Warning] : Branding is enabled but the CustomBranding feature is not available on your current licence.
[09:31:22] [FileManager Notice] : Using keypair with fingerprint FXMZRgxLn9wxJ24+/Y0SKbVVxdISjmTslold+rc7lCs=
[09:31:22] [FileManager Info] : SFTP Server started on
[09:31:22] [Core Warning] : Expected licence feature RunAMP is not present.
[09:31:22] [Core Error] : No valid AMP licence was found. Please open a shell as the ‘amp’ user and run ampinstmgr reactivate Minecraft01 to reactivate this instance.
When trying to manage in a new tab I receive this error :
AMP was unable to reach its backend
This probably means that AMP is not running and you are currently looking at a cached page. Please check that AMP is running. This page will refresh automatically in 5 seconds.
Regarding the console, this message appears :
Managed remote instance Minecraft01
Authentication token for admin requested by ManageInstance on behalf of admin
Followed by this error:
LIM - Failure to make API call to Minecraft01: Connection refused
Don’t know what to do anymore, if someone can help me, will be much appreciated,
Regards,
Reproduction Steps
- Try to manage
- Try to manage the server
- Update the instance
- Reboot the instance