SFTP Access Denied after updating

Technical Support
1

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OS Name/Version: Ubuntu 22.04.1 LTS

Product Name/Version: Amp 2.4

Problem Description:
I can not access the SFTP Server after updating. Password keeps getting rejected even after changing it and after clean install.

Sep 09 19:06:28: Password for user admin rejected.

Steps to reproduce:

  • Step 1: go to file manager on AMP and click the FTP icon at the top
  • Step 2: Type in Host, Port, User and password on WinScp or FileZilla and hit connect

Actions taken to resolve so far:
Tried creating a new user with Super Admin and logging in via that user
Tried changing the admin password and logging in via admin
Tried completely deleting AMP and reinstalling

2

Known issue - the top level SFTP for ADS works, but instance specific SFTP doesn’t. There will be an update soon to fix this.

3

An update has been released that fixes this :slight_smile:

4

Hi Mike, after the update 2.4.0.2 we have same problem :frowning:

AMPproblem
AMPproblem1204×910 68.8 KB

5

Do an ampinstmgr --nocache upgradeall

1 Like
6

Problem solved, thank’s! :slight_smile: :smiling_face_with_three_hearts: