Seven Days To Die - I am unable to take backups

Technical Support
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1

System Information

Field Value
Operating System Linux - Debian GNU/Linux 12 on x86_64
Product AMP ‘Phobos’ v2.6.0.12 (Mainline)
Virtualization Docker
Application Seven Days To Die
Module GenericModule
Running in Container Yes
Current State Stopped

Task

I am unable to take backups

Problem Description

Issue

I am unable to take backups
click on the backups button Remove Stepdelete
Click on the Crate backup button. Remove Stepdelete
Nothing happens

Reproduction Steps

  • click on the backups button
  • Click on the Crate backup button.
  • Nothing happens
2

I have the same problem.

It does not come via “Building file list…”

Notifications (1) then Notification (0) and the window closes without comment.
A backup is not made.

grafik
grafik398×113 3.48 KB

I will probably make the backups manually for the time being.

I would appreciate feedback on whether you are working on this and can fix it or not.

Thanks and regards, Michael

3

A log file would help determine what’s going on here possibly. Click the Browse Datastore button on the Instances screen. Then AMP_Logs will have the latest logs. Share one where you tried to take a backup.

4

The log says “Backup not created: Backup exceeds individual size limit.”

[07:57:12] [System Activity/17] : Authentication successful
[07:57:15] [FileBackup:Manges Activity/3] : Create backup: Manual backup
[07:57:15] [FileBackup:Manges Warning/3] : Backup not created: Backup exceeds individual size limit.

5

OMG how embarrassing that I have never noticed it before. In the instance itself there is an area “Individual Backup Limit (MB)” and “Backup Space Limit (MB)” which is set to 10GB by default; however, the backup is ~11GB in size.

Correct this value upwards and everything will work as usual with AMP.