Satisfactory scheduled backup: Failed - Could not find file

[Akaitatsu]

OS Name/Version: Ubuntu 24.04.1 LTS
Product Name/Version: AMP 2.5.1.8 (Should be using Docker)

Problem Description:
Backup fails for my Satisfactory instance almost every time with the following message when running from a schedule. The file is different every time. Running the “schedule” manually has worked every time with no change to the tasks.

Failed - Could not find file ‘/AMP/satisfactory/1690800/FactoryGame/Saved/Logs/FactoryGame-backup-2024.10.17-09.00.03.log’.

Tasks in my schedule:

1. Stop the application
2. Wait for 180 seconds
3. Take a backup
4. Start the application

I don’t see anything in the AMP_logs related to the schedule at all.

Steps to reproduce

1. Create Satisfactory instance
2. Create schedule as described above
3. Wait for the schedule to run
4. View error in the backup task

Actions taken to resolve so far

• Changed the delay time after the application stops up to 5 minutes
• Changed the time that the schedule runs

Update
Just after posting this, I got a failure when running the schedule manually.

Failed - Could not find file ‘/AMP/satisfactory/1690800/FactoryGame/Saved/Config/CrashReportClient/UECC-Linux-4729C7CC3CF94AB5BDF4174E7611BA96/CrashReportClient.ini’.

Checking in the File Manager showed that the UECC-Linux-4729C7CC3CF94AB5BDF4174E7611BA96 folder does not exist.

[ThePotatoKing]

That means the file diapered while AMP was taking a backup. You can right click that directory and exclude it from the backup if it doesn’t contain any important info

[Akaitatsu]

Thanks for the tip on how to exclude the folder. I had to put the exclusion on the whole CrashReportClient since the other folder names are random. I’ll fire up another server and test the backup over there to make sure it isn’t a problem. I probably should have been testing the backups anyway.