Rust Server UDP ports stay closed

OS Name/Version: ubuntu 23.04

Product Name/Version: Rust Instance

Problem Description: Game port and Query port stay closed regardless of ufw rules.

root@rust-server:/home/yash# ufw status
Status: active

To                         Action      From
--                         ------      ----
8080/tcp                   ALLOW       Anywhere                   # AMP Management Instance
2223/tcp                   ALLOW       Anywhere                   # AMP:ADS01:FileManagerPlugin.SFTP.SFTPPortNumber
22/tcp                     ALLOW       Anywhere
28030/udp                  ALLOW       Anywhere                   # AMP:rust01:RustModule.Rust.Port
28031/udp                  ALLOW       Anywhere                   # AMP:rust01:RustModule.Rust.QueryPort
28082/tcp                  ALLOW       Anywhere                   # AMP:rust01:RustModule.Rust.AppPlusPort
5678/tcp                   ALLOW       Anywhere                   # AMP:rust01:RustModule.Rust.RconPort
2224/tcp                   ALLOW       Anywhere                   # AMP:rust01:FileManagerPlugin.SFTP.SFTPPortNumber

root@rust-server:/home/yash# su -l amp
To run a command as administrator (user "root"), use "sudo <command>".
See "man sudo_root" for details.

  CubeCoders AMP  💻amp@rust-server  📁~  ampinstmgr ports rust
[Info] AMP Instance Manager v2.4.6.10 built 06/12/2023 17:18
[Info] Stream: Mainline / Release - built by CUBECODERS/buildbot on CCL-DEV
[Info] Port usage for rust01 (rust)
[Info] Instance is currently running.
[Info] LISTENING        8081    TCP     (Core.Webserver.Port)
[Info] LISTENING        2224    TCP     (FileManagerPlugin.SFTP.SFTPPortNumber)
[Info] CLOSED           28030   UDP     (RustModule.Rust.Port)
[Info] CLOSED           28031   UDP     (RustModule.Rust.QueryPort)
[Info] LISTENING        5678    TCP     (RustModule.Rust.RconPort)
[Info] CLOSED           28082   TCP     (RustModule.Rust.AppPlusPort)

Steps to reproduce:

  • Step 1 - create rust instance
  • Step 2 - start rust instance

tried with both as a docker container and regular instance.

Actions taken to resolve so far:

  • went through - Diagnosing Connectivity Issues
  • manually opened ports with ufw as root as well, but issue not resolved.
  • also tried to go through multiple forums to see if there were similar issues and resolutions but could not find anything.

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