Reactivation Required after every Ubuntu reboot

Technical Support
1

OS Name/Version: Ubuntu 22.04.1 LTS

Product Name/Version: AMP Instance Manager v2.4.0.8 built 10/10/2022 18:49

Problem Description:
After each restart of my server, AMP tells me that its licenses have been lost due to a Hardware/Software change and that it must reactivate them.

Capture d’écran 2022-10-19 121420
Capture d’écran 2022-10-19 121420748×238 8.98 KB

Steps to reproduce:

  • Step 1 : sudo reboot on Ubuntu
  • Step 2 : Connect to the AMP web panel
  • Step 3 : Watch the message

Actions taken to resolve so far:
Reinstallation of AMP, update of the AMP package, and updating AMP instances

Thx for the help

2

Is this a physical machine or a virtual machine? Check that the MAC address as reported in ip addr doesn’t change between reboots.

3

Normally I don’t think so. Currently it is a VPS from OVH and I have not changed anything (except for Ubuntu updates, but no major patch).

Ip addr gives me that before and after reboot (see the second post) :

Before reboot
Before reboot925Ă—385 54.7 KB

The second screeshot : https://imgur.com/KAnaD3s
(Sorry but I can’t post two images in the same message yet)

The only changes I see is the docker0 MAC address that changes and the number 5 that I don’t know what it corresponds to but could be a problem in the hardware change detected by AMP ?
(The blacked ip is my public and don’t change after reboot)

4

It may well be, yes. I’ll take a look at how it handles this situation.

5

It may well be, for the docker or the unknown “veth” ?

6

It’s the docker one that’s doing it most likely. I’ve made a change so it ignores docker host adapters.

7

Oh okay, that’s cool. Will the changes be found in a future patch ? And if possible, in how long ? In the meantime, i can afford not to restart my server on a daily basis by then.

Thank you in any case for the responsiveness and efficiency !

8

It will be yes, should be within the next week or so :slight_smile:

1 Like
9

Same problem when using with zerotier.

Every server reboot needs new licensekey :confused: