Problem with my license

Technical Support
1

OS Name/Version: Windows 11 24H2 build 26100.3194

Product Name/Version: 2.6.0.12 - 20250224.1

Problem Description:

I upgraded my AMP license with the command: ampinstmgr reactivateall.
The problem is that when I create a new instance, I have to run the command again, otherwise my instance won't have a license.

Steps to reproduce:

  • Step 1 : Activate AMP with the AMP Professional Edition license
  • Step 2 : Activate a new AMP Advanced Edition license with the command: ampinstmgr reactivateall

Actions taken to resolve so far:

Reactivate the license with the command: ampinstmgr reactivateall

2

Make sure you enter the new licence in the main panel’s settings under Licence Key

3

Can you tell me which panel you are talking about?

4

The AMP web panel, the same place you manage your instances from

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5

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