OS Name/Version: Windows 10(on Windows Server 2022 Hyper-V)
Product Name/Version: AMP Professional version 2.5.0.12 - 20240530.1
Problem Description:
[07:57:17] [Core:admin Error/23] : AmazonServiceException
[07:57:17] [Core:admin Error/23] : [0] (AmazonServiceException) : A WebException with status NameResolutionFailure was thrown.
[07:57:17] [Core:admin Error/23] : at Amazon.Runtime.Internal.WebExceptionHandler.HandleException(IExecutionContext executionContext, WebException exception)
at Amazon.Runtime.Internal.WebExceptionHandler.HandleExceptionAsync(IExecutionContext executionContext, WebException exception)
at Amazon.Runtime.Internal.ExceptionHandler`1.<HandleAsync>()
at Amazon.Runtime.Internal.ErrorHandler.<ProcessExceptionAsync>()
at Amazon.Runtime.Internal.ErrorHandler.<InvokeAsync>d__5`1.MoveNext()
at Amazon.Runtime.Internal.CallbackHandler.<InvokeAsync>d__9`1.MoveNext()
at Amazon.Runtime.Internal.Signer.<InvokeAsync>d__1`1.MoveNext()
at Amazon.S3.Internal.S3Express.S3ExpressPreSigner.<InvokeAsync>d__5`1.MoveNext()
at Amazon.Runtime.Internal.EndpointDiscoveryHandler.<InvokeAsync>d__2`1.MoveNext()
at Amazon.Runtime.Internal.EndpointDiscoveryHandler.<InvokeAsync>d__2`1.MoveNext()
at Amazon.Runtime.Internal.CredentialsRetriever.<InvokeAsync>d__7`1.MoveNext()
at Amazon.Runtime.Internal.RetryHandler.<InvokeAsync>d__10`1.MoveNext()
at Amazon.Runtime.Internal.RetryHandler.<InvokeAsync>d__10`1.MoveNext()
at Amazon.Runtime.Internal.CallbackHandler.<InvokeAsync>d__9`1.MoveNext()
at Amazon.Runtime.Internal.CallbackHandler.<InvokeAsync>d__9`1.MoveNext()
at Amazon.S3.Internal.AmazonS3ExceptionHandler.<InvokeAsync>d__1`1.MoveNext()
at Amazon.Runtime.Internal.ErrorCallbackHandler.<InvokeAsync>d__5`1.MoveNext()
at Amazon.Runtime.Internal.MetricsHandler.<InvokeAsync>d__1`1.MoveNext()
at Amazon.S3.Transfer.Internal.MultipartUploadCommand.<ExecuteAsync>()
at LocalFileBackupPlugin.BackupProvider.<>c__DisplayClass42_0.<<UploadToS3>b__0>d.MoveNext()
[07:57:17] [Core:admin Error/23] : WebException
[07:57:17] [Core:admin Error/23] : [1] (WebException) : The remote name could not be resolved: 'amp.usc1.contabostorage.com'
[07:57:17] [Core:admin Error/23] : at Net.HttpWebRequest.EndGetRequestStream(IAsyncResult asyncResult, TransportContext& context)
at Net.HttpWebRequest.EndGetRequestStream(IAsyncResult asyncResult)
at Amazon.Runtime.Internal.HttpRequest.<GetRequestContentAsync>()
at Amazon.Runtime.Internal.HttpHandler`1.<InvokeAsync>d__9`1.MoveNext()
at Amazon.Runtime.Internal.HttpHandler`1.<InvokeAsync>d__9`1.MoveNext()
at Amazon.Runtime.Internal.RedirectHandler.<InvokeAsync>d__1`1.MoveNext()
at Amazon.Runtime.Internal.Unmarshaller.<InvokeAsync>d__3`1.MoveNext()
at Amazon.S3.Internal.AmazonS3ResponseHandler.<InvokeAsync>d__1`1.MoveNext()
at Amazon.Runtime.Internal.ErrorHandler.<InvokeAsync>d__5`1.MoveNext()
Steps to reproduce:
- Enter to any Instance.(click ‘Manage’ on any Instance.)
- Configuration → Backups
- …and completed the setup as instructed.
- I Return to Manage and click ‘Backups’
- Select a Stored Backup and cilck ‘Upload to S3’
- The progress bar appeared briefly and nothing happened, so I checked the instance’s log.
Actions taken to resolve so far: I want support ‘path type’ S3 URL style in AMP.