OS Name/Version:
- Windows 11, Brave and Chrome browsers
- Android Phone, Brave browser.
Product Name/Version:
- AMP Standard Edition
Problem Description:
- I have issues regarding payment for upgrading my current AMP Standard Edition to AMP Professional Edition
Steps to reproduce:
-
Accessing the AMP Account Management page.
-
Trying to upgrade AMP Standard Edition to AMP Professional Edition via the green button. Accepted the rules and policies.
-
Got to the payment page, added my card details, and got theses two errors:
1- Your credit card was declined. Try paying with a debit card instead.
After trying with a debit card:
2- Your card was declined. Please try a different card.
Actions taken to resolve so far:
- Made sure all of my cards had enough balance and more by at least 25%.
- Tried paying with different currencies. SAR, and British Pounds.
- I have also reviewed my cards and bank accounts for any “declined” messages or any related statement.
- I have tried paying through a service called Link, I do not know, nor do I use this service. Still had my payment fail.
- Last but not least, my card works normally on other sites. I just bought something off Amazon.
Personal note to the CubeCoders team:
Lastly, thank you dear friends for your wonderful work. With each update the CubeCoders team launch, I get impressed and mesmerized by the job you made! I bought AMP months ago, I have used it mostly daily, and I am happy with this product. I will continue to use AMP for months maybe years to come. My friends saw me use AMP and loved it as well. I wanted to say this for you CubeCoders team to hear (or to read).
Thank you.