OVH s3 compatible services do not work with cloud backup, even with the region auth header

Technical Support
1

OS Name/Version:

Ubuntu 22.04.1 LTS (GNU/Linux 5.15.0-56-generic x86_64)

Product Name/Version: (Always use the full version number - not ‘Latest’)

AMP Release "Halimede"
v2.4.1.2, built 21/12/2022 17:54

Problem Description:

It seems the cloud backup s3 authentication region header option has no effect now, at least during my testing on OVH s3 compatible buckets, I tried SIX different endpoints, all gave the us-east-1 region error, the one it is currently set to should have it’s region flag set to… “bhs” if I recall (without quotes). I will include some images of the error

screenshot for cubecoders support 1
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screenshot for cubecoders support 2
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Steps to reproduce:

  • Freshly install or upgrade AMP, existing installs need the latest versions
  • Configure cloud backups to use OVH s3 compatible buckets
  • Set the required region auth header
  • Create a backup
  • Attempt to upload said backup. Should give region auth header error

Actions taken to resolve so far:

I have tried multiple forms of OVH s3 compatible services, all of them gave this error. I’m unsure of what the cause of this issue is. No matter what region I try to use, same error.

Also, I asked for help with this 10 days ago, and got ignored. So I am providing more details for you as I likely didn’t provide enough information or did it wrong, and because more details have made themselves known to me about this issue due to testing.

2

No cause can be found for this issue at this time. Have you tried connecting using the Amazon S3 command line tools? AMP does set the AuthenticationRegion as intended but I can’t speak for what the S3 library is doing under-the-hood.

3

I will try later, it could be a change in the library itself, or an issue with ovh, it may be a different header is needed