New Instances Aren't Installing SteamCmd Files

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OS Name/Version: Windows Server 2016

Product Name/Version: AMP version (Decadeus), built 14/03/2023 23:15

Problem Description: After installing an instance of any SteamCMD game (example game is Rust) server states that files are installing via steamcmd and then stops. Logs show successful update. Instance directory is empty and only contains the root file for steamcmd.exe. Manually installed steamcmd and manually installed server using script data will allow server to run / start. Log files below. Screenshot of test instance and manually installed instance attached

. Test instance update only attempted through AMP Software.

[19:53:21] [Program Info]         : Starting AMP version (Decadeus), built 14/03/2023 23:15
[19:53:21] [Program Info]         : Stream: Mainline (Release) - built by CUBECODERS/buildbot on CCL-DEV
[19:53:21] [Core Warning]         : Current time zone is set to Eastern Standard Time - It is recommended you switch to UTC+0 to avoid time-zone related issues
[19:53:21] [Program Info]         : OS: Windows / x86_64
[19:53:21] [Program Info]         : CPU: Intel(R) Xeon(R) CPU E7- 4870 @ 2.40GHz (10C/20T)
[19:53:21] [Program Info]         : RAM: 163826MB
[19:53:21] [Program Info]         : AMP Instance ID: ac5b0865-eb8a-4bff-ac3a-33d2b8c47969
[19:53:22] [Core Info]            : Loaded RustModule version by CubeCoders Limited
[19:53:22] [Core Info]            : Metrics publishing is enabled at udp://localhost:12820.
[19:53:23] [ModuleLoader Info]    : Loaded FileManagerPlugin version by CubeCoders Limited
[19:53:23] [ModuleLoader Info]    : Loaded EmailSenderPlugin version by CubeCoders Limited
[19:53:23] [ModuleLoader Info]    : Loaded WebRequestPlugin version by CubeCoders Limited
[19:53:23] [ModuleLoader Info]    : Loaded LocalFileBackupPlugin version by CubeCoders Limited
[19:53:23] [ModuleLoader Info]    : Loaded CommonCorePlugin version by CubeCoders Limited
[19:53:23] [Core Info]            : RustModule requests dependency steamcmdplugin...
[19:53:23] [ModuleLoader Info]    : Loaded steamcmdplugin version by CubeCoders Limited
[19:53:23] [Core Info]            : RustModule requests dependency RCONPlugin...
[19:53:23] [ModuleLoader Info]    : Loaded RCONPlugin version by CubeCoders Limited
[19:53:23] [Core Info]            : Licence Present: AMP Professional Edition
[19:53:23] [FileManager Notice]   : No SSH keypair available for embedded server, generating new keypair...
[19:53:24] [FileManager Notice]   : Generated new keypair with fingerprint zjBvrfv76hPXzZqjPhakG9kEb/PkSlta/A4MzciYJtg=
[19:53:24] [ModuleLoader Notice]  : Using keypair with fingerprint zjBvrfv76hPXzZqjPhakG9kEb/PkSlta/A4MzciYJtg=
[19:53:24] [ModuleLoader Info]    : SFTP Server started on
[19:53:24] [WebServer Info]       : Websockets are enabled.
[19:53:24] [Core Info]            : Webserver started on
[19:53:24] [WebServer Warning]    : RouterTimer@10Hz with 2 jobs started
[19:53:24] [System Info]          : Checking for AMP updates...
[19:53:25] [System Info]          : AMP is up-to-date.
[19:53:31] [Core Activity]        : Authentication attempt for user admin from
[19:53:32] [Core Activity]        : Authentication success
[19:53:33] [System Warning]       : Slow method invocation: Login took 2025ms to complete.
[19:53:33] [System Warning]       : Slow response: Core.Login took 2054ms to complete.
[19:56:19] [API:admin Activity]   : Updating the application.
[19:56:21] [System:admin Info]    : SteamCMD Update successful

Steps to reproduce:

  • Step 1 Install AMP on Windows Server 2016 following guidelines
  • Step 2 Run AMP using dedicated “AMP” Account
  • Step 3 Install instance of rust

Actions taken to resolve so far: Full Manual Installations of Rust Game from steamcmd allows game to start.

Did the C++ runtimes install during AMPs installation? Both 32 and 64 bit Versions apply.

It seems the x64 version was installed. The x86 version was not. Downloaded and installed x86 version via Microsoft VC++ Runtimes
Managed Test Instance
Update seems to be occurring with the addition of the x86 runtime.
After downloading properly in server manager instance starts correctly.

Thank you for the speedy resolution. Appreciate it.

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