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OS Name/Version: Linux Ubuntu 20.04.6
Product Name/Version: AMP 2.6.1 - 20250320.3
Problem Description: Yesterday I updated from a normal license to an advanced license. Since then creating new instance doesn’t work. Looking at the deployment log, it seems that it fails to activate the instance.
Waiting for AMP instance to start...
AMP instance ATM901 is now running.
Instance ATM901 has stopped
ADS logged stopped instance ATM901 - exit code 32 (NO_LICENCE)
Reactivating instance ATM901...
Managed remote instance ATM901 at http://127.0.0.1:8081/
Authentication token c2bcf2228fc5 for admin requested by ManageInstance on behalf of admin
LIM - Failure to make API call to ATM901: Connection refused (127.0.0.1:8081)
:admin
Failed to write instance data
IOException
[0] (IOException) : The file '/home/amp/.ampdata/instances.json-20250320.bak' already exists.
at IO.FileLinkOrCopyFile(String sourceFullPath, String destFullPath)
at IO.FileMoveFile(String sourceFullPath, String destFullPath, Boolean overwrite)
at IO.File.Move(String sourceFileName, String destFileName, Boolean overwrite)
at InstanceManagerPlugin.LocalInstanceManager.SaveLocalInstances()
Waiting for AMP instance to start...
AMP instance ATM901 is now running.
Instance ATM901 has stopped
ADS logged stopped instance ATM901 - exit code 32 (NO_LICENCE)
An attempt to reactivate this instance was performed within the last 5 minutes, not retrying.
Steps to reproduce:
- Create a new instance.
- Launch the instance.
- Attempt to manage the instance.
- Notice that the instance cannot be managed and closes soon after.
Actions taken to resolve so far: Attempted to reactivate instance with configuration > Instance Deployment > Deployment Defaults > Reactivate Local Instances. No result and knowledge insufficient to attempt further actions.