Minecraft Server dont create Backups

OS Name/Version: Debian 12

Product Name/Version: v2.6.0.2

Problem Description:

Sadly i can´t create Backups since i updated to 2.6.0.0.

I updated the Instance Templates.

When i try to create a backup it always show in the Notifications:
Creating Backup
Building file list…

[16:45:20] [System Activity/26]   : Authentication success
[16:45:22] [Server thread/INFO]: Set time to sunrise! Cause: BlockPos{x=4038, y=69, z=4158}
[16:45:25] [System Activity/18]   : Authentication attempt for user Kamikaze from 127.0.0.1
[16:45:25] [System Activity/18]   : Authentication success
[16:50:42] [System Activity/19]   : Authentication attempt for user Kamikaze from 127.0.0.1
[16:50:43] [System Activity/28]   : Authentication success
[16:50:56] [System Activity/9]    : Authentication attempt for user Kamikaze from 127.0.0.1
[16:50:57] [System Activity/9]    : Authentication success

I try at 16:50 to run a backup and at 16:54.

Actions taken to resolve so far:

  • Restart Instance
  • Update Template
  • Restart Root Server

The triggers use UTC time by default, check to see if it’s just a timezone issue

Its set to UTC+1

But the Problem is by trigger and when creating manually

I’d suggest reading the log to see what error it’s giving you. (right click the instance and hit View Logs)

[18:26:15] [Program Info/1]       : Starting AMP version 2.6.0.2 (Phobos), built 30/10/2024 22:00
[18:26:15] [Program Info/1]       : Stream: Mainline / Release - built by CUBECODERS/buildbot on CCL-DEV
[18:26:15] [Program Info/1]       : Running in a Docker environment.
[18:26:15] [Program Info/1]       : OS: Linux / x86_64
[18:26:15] [Program Info/1]       : CPU: AMD Ryzen 5 3600 6-Core Processor (6C/12T)
[18:26:15] [Program Info/1]       : RAM: 64218MB
[18:26:15] [Program Info/1]       : AMP Instance ID: c53d8a5c-fc9a-4c6c-b05f-51a5cd4047f8
[18:26:16] [Core Info/1]          : Loaded MinecraftModule version 2.6.0.2 by CubeCoders Limited
[18:26:16] [Core Info/1]          : Metrics publishing is enabled at udp://localhost:12820.
[18:26:16] [Loader Info/1]        : Loaded FileManagerPlugin by CubeCoders Limited
[18:26:16] [Loader Info/1]        : Loaded EmailSenderPlugin by CubeCoders Limited
[18:26:16] [Loader Info/1]        : Loaded WebRequestPlugin by CubeCoders Limited
[18:26:16] [Loader Info/1]        : Loaded LocalFileBackupPlugin by CubeCoders Limited
[18:26:16] [Loader Info/1]        : Loaded CommonCorePlugin by CubeCoders Limited
[18:26:16] [Loader Info/1]        : Loaded AnalyticsPlugin by CubeCoders Limited
[18:26:16] [System Error/9]       : Missing plugin/assembly: MaxMind.Db (/AMP/Plugins/DiscordBotPlugin/MaxMind.Db.dll) for DiscordBotPlugin
[18:26:16] [SignatureVerification Error/1] : ArgumentNullException
[18:26:16] [SignatureVerification Error/1] : [0] (ArgumentNullException) : Value cannot be null. (Parameter 'rawData')
[18:26:16] [SignatureVerification Error/1] :    at ArgumentNullException.Throw(String paramName)
   at Security.Cryptography.X509Certificates.X509Certificate2Collection.Import(Byte[] rawData)
   at GSMyAdmin.SignatureVerification.GetCertFromFile(String Filename)
   at GSMyAdmin.SignatureVerification.Verify_Certificate(String Filename)
[18:26:16] [Loader Info/1]        : Loaded DiscordBotPlugin by winglessraven
[18:26:17] [Core Info/1]          : Licence Present: AMP Advanced Edition - Lifetime Licence
[18:26:17] [Core Info/1]          : Licence Present: AMP Developer Edition - Lifetime Licence
[18:26:17] [System Info/18]       : Modpack cache is up-to-date.
[18:26:17] [Loader Notice/1]      : Using keypair with fingerprint 8g2BWW1cWE60z0YswWlDPC2vtgiQ//LDDKcsZR1vFv4=
[18:26:17] [Loader Info/1]        : SFTP Server started on 95.217.228.49:2225
[18:26:17] [Core Info/1]          : Webserver started on http://127.0.0.1:8087
[18:26:17] [System Info/18]       : Checking for AMP updates...
[18:26:18] [System Info/14]       : AMP is up to date.
[18:26:18] [System Activity/18]   : Authentication attempt for user Kamikaze from 127.0.0.1
[18:26:18] [System Warning/14]    : Unable to get Bedrock version data from https://www.minecraft.net/en-us/download/server/bedrock: Match not found.
[18:26:18] [System Info/14]       : Trying first Bedrock info fallback...
[18:26:18] [System Activity/18]   : Authentication success
[18:26:23] [System Warning/14]    : Unable to get first fallback Bedrock version data from https://www.minecraft.net/en-us/download/server/bedrock
[18:26:23] [Minecraft Error/14]   : TaskCanceledException
[18:26:23] [Minecraft Error/14]   : [0] (TaskCanceledException) : A task was canceled.
[18:26:23] [Minecraft Error/14]   :    at ModuleShared.AMPProcess.WaitForExitAsync(Process proc, Int32 timeoutMs)
   at ModuleShared.Utilities.GetUtilityOutputAsync(String ExecutableFile, String Arguments, String WorkingDirectory, String RunAsUser, Boolean IncludeStdErr, Int32 timeoutMs, String input)
   at MinecraftModule.UpdateManager.GetBedrockVersion()
[18:26:23] [System Info/14]       : Trying second Bedrock info fallback...
[18:26:23] [System Info/14]       : Latest Bedrock version: 1.21.31.04

You’ll want to look at a log from whenever it failed to take a backup

I restartet the instance and than i take a backup and this is the log more ist not in the log

Enable debug logging in the instance’s settings, then try again

Where can i enable debug logging i cant find it

Search “logging” in the upper right

[18:43:11] [Program Info/1]       : Starting AMP version 2.6.0.2 (Phobos), built 30/10/2024 22:00
[18:43:11] [Program Info/1]       : Stream: Mainline / Release - built by CUBECODERS/buildbot on CCL-DEV
[18:43:11] [Core Debug/1]         : Loading locale data for xx from xx.json...
[18:43:11] [Program Info/1]       : Running in a Docker environment.
[18:43:11] [Program Info/1]       : OS: Linux / x86_64
[18:43:11] [Program Info/1]       : CPU: AMD Ryzen 5 3600 6-Core Processor (6C/12T)
[18:43:11] [Program Info/1]       : RAM: 64218MB
[18:43:11] [Program Info/1]       : AMP Instance ID: c53d8a5c-fc9a-4c6c-b05f-51a5cd4047f8
[18:43:11] [Program Debug/1]      : Configuring licencing, crypto and webserver...
[18:43:11] [CubeCoders Debug/1]   : Primary network interface node is enp35s0 with physical address A8A1590F3162
[18:43:11] [System Debug/1]       : Primary network interface node is enp35s0 with physical address A8A1590F3162
[18:43:11] [CubeCoders Debug/1]   : Primary network interface node is enp35s0 with physical address A8A1590F3162
[18:43:11] [System Debug/1]       : Primary network interface node is enp35s0 with physical address A8A1590F3162
[18:43:11] [Core Debug/1]         : Setting up secure value store with machine hash: ZW5wMzVzMEE4QTE1OTBGMzE2Mg==
[18:43:11] [Program Debug/1]      : Configuring shared components...
[18:43:11] [Core Debug/1]         : Using remote login server http://localhost:8080/
[18:43:11] [Core Debug/1]         : Running command line: "/usr/bin/arch" from ""
[18:43:11] [Core Debug/1]         : Running command line: "/usr/bin/lscpu" from ""
[18:43:11] [Core Debug/1]         : Running command line: "/usr/bin/ldd --version" from ""
[18:43:11] [Program Debug/1]      : Configuring application module...
[18:43:12] [System Debug/9]       : Checking for installed plugins and retrieving metadata. (async)
[18:43:12] [Core Info/1]          : Loaded MinecraftModule version 2.6.0.2 by CubeCoders Limited
[18:43:12] [Program Debug/1]      : Configuring scheduler...
[18:43:12] [Core Info/1]          : Metrics publishing is enabled at udp://localhost:12820.
[18:43:12] [Loader Info/1]        : Loaded FileManagerPlugin by CubeCoders Limited
[18:43:12] [Loader Info/1]        : Loaded EmailSenderPlugin by CubeCoders Limited
[18:43:12] [Loader Info/1]        : Loaded WebRequestPlugin by CubeCoders Limited
[18:43:12] [FileBackup Debug/1]   : Read manifests for 5 backups.
[18:43:12] [Loader Info/1]        : Loaded LocalFileBackupPlugin by CubeCoders Limited
[18:43:12] [Loader Info/1]        : Loaded CommonCorePlugin by CubeCoders Limited
[18:43:12] [Loader Info/1]        : Loaded AnalyticsPlugin by CubeCoders Limited
[18:43:12] [System Error/11]      : Missing plugin/assembly: MaxMind.Db (/AMP/Plugins/DiscordBotPlugin/MaxMind.Db.dll) for DiscordBotPlugin
[18:43:12] [SignatureVerification Error/1] : ArgumentNullException
[18:43:12] [SignatureVerification Error/1] : [0] (ArgumentNullException) : Value cannot be null. (Parameter 'rawData')
[18:43:12] [SignatureVerification Error/1] :    at ArgumentNullException.Throw(String paramName)
   at Security.Cryptography.X509Certificates.X509Certificate2Collection.Import(Byte[] rawData)
   at GSMyAdmin.SignatureVerification.GetCertFromFile(String Filename)
   at GSMyAdmin.SignatureVerification.Verify_Certificate(String Filename)
[18:43:12] [Loader Info/1]        : Loaded DiscordBotPlugin by winglessraven
[18:43:12] [Program Debug/1]      : Checking settings...
[18:43:12] [Core Info/1]          : Licence Present: AMP Advanced Edition - Lifetime Licence
[18:43:12] [Core Info/1]          : Licence Present: AMP Developer Edition - Lifetime Licence
[18:43:12] [System Debug/10]      : Getting latest Minecraft server version information (async)
[18:43:12] [System Debug/13]      : Got info for NeoForge OK (took 38ms)
[18:43:12] [System Debug/7]       : Got info for Forge OK (took 49ms)
[18:43:12] [System Debug/19]      : Got info for Purpur OK (took 148ms)
[18:43:12] [System Debug/7]       : Got info for Feed The Beast (Old Source) OK (took 165ms)
[18:43:12] [System Debug/7]       : Got info for Paper OK (took 166ms)
[18:43:13] [System Info/10]       : Modpack cache is up-to-date.
[18:43:13] [Loader Notice/1]      : Using keypair with fingerprint 8g2BWW1cWE60z0YswWlDPC2vtgiQ//LDDKcsZR1vFv4=
[18:43:13] [System Debug/10]      : Got info for Feed The Beast (New Source) OK (took 237ms)
[18:43:13] [System Debug/15]      : Got info for Fabric OK (took 241ms)
[18:43:13] [Loader Info/1]        : SFTP Server started on 95.217.228.49:2225
[18:43:13] [System Debug/10]      : Got info for Spigot OK (took 275ms)
[18:43:13] [Webserver Debug/1]    : Using webroot: /AMP/WebRoot
[18:43:13] [Core Debug/1]         : Running command line: "/usr/bin/arch" from ""
[18:43:13] [Core Debug/1]         : Running command line: "/usr/bin/lscpu" from ""
[18:43:13] [Core Debug/1]         : Running command line: "/usr/bin/ldd --version" from ""
[18:43:13] [ApiService Debug/1]   : Building setting specification cache...
[18:43:13] [System Debug/21]      : Got info for Official OK (took 328ms)
[18:43:13] [System Debug/10]      : Got info for Sponge OK (took 607ms)
[18:43:13] [Core Debug/1]         : Running command line: "/usr/bin/readlink -s -f -n "/usr/bin/java"" from ""
[18:43:13] [Minecraft Debug/1]    : Checking for Java in /usr/lib/jvm/temurin-8-jdk-amd64...
[18:43:13] [Minecraft Debug/1]    : Found Java TEMURIN 8 (jdk) at /usr/lib/jvm/temurin-8-jdk-amd64/bin/java
[18:43:13] [Minecraft Debug/1]    : Checking for Java in /usr/lib/jvm/temurin-21-jdk-amd64...
[18:43:13] [Minecraft Debug/1]    : Found Java TEMURIN 21 (jdk) [System Default] at /usr/lib/jvm/temurin-21-jdk-amd64/bin/java
[18:43:13] [Minecraft Debug/1]    : Checking for Java in /usr/lib/jvm/temurin-18-jdk-amd64...
[18:43:13] [Minecraft Debug/1]    : Found Java TEMURIN 18 (jdk) at /usr/lib/jvm/temurin-18-jdk-amd64/bin/java
[18:43:13] [Minecraft Debug/1]    : Checking for Java in /usr/lib/jvm/temurin-11-jdk-amd64...
[18:43:13] [Minecraft Debug/1]    : Found Java TEMURIN 11 (jdk) at /usr/lib/jvm/temurin-11-jdk-amd64/bin/java
[18:43:13] [Minecraft Debug/1]    : Checking for Java in /usr/lib/jvm/temurin-17-jdk-amd64...
[18:43:13] [Minecraft Debug/1]    : Found Java TEMURIN 17 (jdk) at /usr/lib/jvm/temurin-17-jdk-amd64/bin/java
[18:43:13] [ApiService Debug/1]   : Setting spec cache built, 242 items added.
[18:43:13] [Core Info/1]          : Webserver started on http://127.0.0.1:8087
[18:43:13] [Core Debug/1]         : Scheduler timer will start in 46338ms.
[18:43:13] [Program Debug/1]      : Startup Complete.
[18:43:13] [System Info/7]        : Checking for AMP updates...
[18:43:13] [System Warning/10]    : Unable to get Bedrock version data from https://www.minecraft.net/en-us/download/server/bedrock: Match not found.
[18:43:13] [System Info/10]       : Trying first Bedrock info fallback...
[18:43:13] [Core Debug/10]        : Running command line: "/usr/bin/curl -s -A "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.3030.212 Safari/537.36" -H "Accept-Language: en" -H "Accept-Encoding: identity" https://www.minecraft.net/en-us/download/server/bedrock" from ""
[18:43:13] [System Info/21]       : AMP is up to date.
[18:43:18] [System Warning/10]    : Unable to get first fallback Bedrock version data from https://www.minecraft.net/en-us/download/server/bedrock
[18:43:18] [Minecraft Error/10]   : TaskCanceledException
[18:43:18] [Minecraft Error/10]   : [0] (TaskCanceledException) : A task was canceled.
[18:43:18] [Minecraft Error/10]   :    at ModuleShared.AMPProcess.WaitForExitAsync(Process proc, Int32 timeoutMs)
   at ModuleShared.Utilities.GetUtilityOutputAsync(String ExecutableFile, String Arguments, String WorkingDirectory, String RunAsUser, Boolean IncludeStdErr, Int32 timeoutMs, String input)
   at MinecraftModule.UpdateManager.GetBedrockVersion()
[18:43:18] [System Info/10]       : Trying second Bedrock info fallback...
[18:43:18] [System Info/7]        : Latest Bedrock version: 1.21.31.04
[18:43:18] [System Debug/7]       : Got info for Bedrock OK (took 5987ms)
[18:43:18] [System Debug/7]       : Finished downloading version info.
[18:43:29] [System Debug/21]      : Login request from 2a02:6d40:2b07:4601:cc87:eb7a:58dd:e531 for Kamikaze
[18:43:29] [System Activity/21]   : Authentication attempt for user Kamikaze from 127.0.0.1
[18:43:29] [System Debug/21]      : Logging in via remote auth server http://localhost:8080/...
[18:43:29] [System Activity/21]   : Authentication success
[18:43:29] [Core Debug/21]        : Creating new session for Kamikaze at 2a02:6d40:2b07:4601:cc87:eb7a:58dd:e531 (AMP_ADS_REDIR/10) API Login
[18:43:29] [Core Debug/21]        : Total sessions count: 0
[18:43:29] [Core Debug/21]        : Timeout: 15
[18:43:29] [Core Debug/21]        : Login success from 2a02:6d40:2b07:4601:cc87:eb7a:58dd:e531 (via 127.0.0.1) assigned session ID 65b7315f-0b08-4259-a50d-a05ce1bb8efa
[18:44:17] [System Debug/20]      : Login request from 2a02:6d40:2b07:4601:cc87:eb7a:58dd:e531 for Kamikaze
[18:44:17] [System Activity/20]   : Authentication attempt for user Kamikaze from 127.0.0.1
[18:44:17] [System Debug/20]      : Logging in via remote auth server http://localhost:8080/...
[18:44:18] [System Activity/20]   : Authentication success
[18:44:18] [Core Debug/20]        : Creating new session for Kamikaze at 2a02:6d40:2b07:4601:cc87:eb7a:58dd:e531 (AMP_ADS_REDIR/10) API Login
[18:44:18] [Core Debug/20]        : Total sessions count: 1
[18:44:18] [Core Debug/20]        : Timeout: 15
[18:44:18] [Core Debug/20]        : Login success from 2a02:6d40:2b07:4601:cc87:eb7a:58dd:e531 (via 127.0.0.1) assigned session ID 0d7e293d-bef2-4de0-8291-3a26c6bdec06

[18:45:27] [System Debug/26]      : Login request from 2a02:6d40:2b07:4601:cc87:eb7a:58dd:e531 for Kamikaze
[18:45:27] [System Activity/26]   : Authentication attempt for user Kamikaze from 127.0.0.1
[18:45:27] [System Debug/26]      : Logging in via remote auth server http://localhost:8080/...
[18:45:27] [System Activity/26]   : Authentication success
[18:45:27] [Core Debug/26]        : Creating new session for Kamikaze at 2a02:6d40:2b07:4601:cc87:eb7a:58dd:e531 (AMP_ADS_REDIR/10) API Login
[18:45:27] [Core Debug/26]        : Total sessions count: 2
[18:45:27] [Core Debug/26]        : Timeout: 15
[18:45:27] [Core Debug/26]        : Login success from 2a02:6d40:2b07:4601:cc87:eb7a:58dd:e531 (via 127.0.0.1) assigned session ID 8bd2d9a3-f2c7-4e16-bbcc-e11bd7e44bcc

There was a try to create a backup

I don’t see an attempted backup in those logs tbh, what happens when you manually initiate a backup?

That are the attemptes to create a manual backup

There’s no attempted backup in that log, it would show in the debug logging (unrelated to those authentication messages)
Make sure you’re looking at the right log file

I am currently in that file: /__VDS__TheSkyisNoLimit01/AMP_Logs/AMPLOG 2024-11-04 20-53-27.log

If you like i send you via Discord a temp Admin for the Instance.
So that you can try it out

No thanks, I don’t do that

Ok have you any other ideas?

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