Im trying to gather my license key however The ‘Licence Manager’ isnt sending the link for the key? Its been an hour. Anything would help at this point.
Check your spam folder, then see if you can use your billing email to log into the licence manager here:
https://cubecoders.com/account
If you are able to log in, then have it re-send the email.
If not, then I’d say wait another 30min or so in the event that things are just being slow (PayPal can usually have it’s days), and if all else fails email contact@cubecoders.com
with your proof of purchase (usually a transaction ID, or email receipt) and someone will get you sorted.
Just tested it myself to make sure, and it worked first try, so check your spam filter.
In terms of getting a response via email from contact@cubecoders.com
, there’s this really neat concept called “business hours”.
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