How to add a user to manage an instance

Questions
1

Howdy, I’ve been trying to create a new user to run a single instance but nothing I do seems to work. I followed the instructions for both types and it keeps telling me:
“This user does not have permission to access this instance. Please ensure that this user has the ‘Manage Instance’ permission within ADS for this instance.”

I know it’s my own user error ( but I can’t seem to figure this out )

Any help would be appreciated. I have the 5 instance license.

Thanks

1 Like
2

Did you add the user at the top level, or to a specific instance?

3

The way around that is to login into the instance directly and create the admin user, then assign the roles to the user, or if there are multiple, to create a instance specific permissions group, and then I provide the direct connection for that user. You can’t create a root level user that works specifically in a instance, they must be local to that instance only. My typical setup is to add a subdomain (i.e valheim01.domain.xxx) for that instance in my haproxy server, covered by a wildcard letsencrypt cert, and it seems to work just fine.