Host is unresponsive when trying to connect via SFTP

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OS Name/Version: Ubuntu 22.04

Product Name/Version: AMP

Problem Description:

When attempting to connect to an AMP instance via WinSCP, the program hangs on the “Searching for host” dialog and then times out.

Steps to reproduce:

  • Step 1 Allow AMP to automatically open WinSCP
  • Step 2 When that fails, enter the IP address, port, username, and password.

Actions taken to resolve so far:
I have tried using different SFTP clients (FileZilla, Putty).
I have ensured I can connect to the machine via SSH.

Is the port open in the system firewall?

This was solved on Discord yesterday. The port forwarding was the issue.