Fresh AMP Install, Instances won't start

Re-opening. Can you update AMP to the latest version (upgrade ampinstmgr and run ampinstmgr upgradeall) and see if the issue(s) persist?

Issue persists. It still comes back saying Expected Licence feature RunAMP is not present.
Now running version 2.5.0.14

Can you run ampinstmgr deactivate Minecraft01 followed by the previous ampinstmgr reactivate Minecraft01 please.

Unfortunately that did not help either. Still says same error each time you attempt to start an instance.

Can you show me the complete log output again? A few things have changed since.

[21:12:06] [Program Info/1] : Starting AMP version 2.5.0.14 (Callisto), built 14/06/2024 03:45
[21:12:06] [Program Info/1] : Stream: Mainline / Release - built by CUBECODERS/buildbot on CCL-DEV
[21:12:06] [Core Debug/1] : Loading locale data for xx from xx.json…
[21:12:06] [Program Info/1] : Running in a HyperV environment.
[21:12:06] [Program Info/1] : OS: Windows / x86_64
[21:12:06] [Program Info/1] : CPU: Intel(R) Xeon(R) Platinum 8160 CPU @ 2.10GHz (4C/8T)
[21:12:06] [Program Info/1] : RAM: 16382MB
[21:12:06] [Program Info/1] : AMP Instance ID: X
[21:12:06] [Program Debug/1] : Configuring licencing, crypto and webserver…
[21:12:06] [Licencing Debug/1] : Primary network interface ID is {9588E94E-869A-4943-BB93-32EC0DD9ED66} with physical address 00155D50E401
[21:12:06] [Config Debug/1] : Setting up secure value store with machine hash:
[21:12:06] [Program Debug/1] : Configuring shared components…
[21:12:06] [Core Debug/1] : Using remote login server http://localhost:8080/
[21:12:06] [Program Debug/1] : Configuring application module…
[21:12:06] [Minecraft Debug/1] : Checking for installed plugins and retrieving metadata. (async)
[21:12:06] [Loader Info/1] : Loaded MinecraftModule version 1.0.0.3 by CubeCoders Limited
[21:12:07] [Program Debug/1] : Configuring scheduler…
[21:12:07] [Core Info/1] : Metrics publishing is enabled at udp://localhost:12820.
[21:12:07] [Loader Info/1] : Loaded FileManagerPlugin by CubeCoders Limited
[21:12:07] [Loader Info/1] : Loaded EmailSenderPlugin by CubeCoders Limited
[21:12:07] [Loader Info/1] : Loaded WebRequestPlugin by CubeCoders Limited
[21:12:07] [FileBackup Debug/1] : Read manifests for 0 backups.
[21:12:07] [Loader Info/1] : Loaded LocalFileBackupPlugin by CubeCoders Limited
[21:12:07] [Loader Info/1] : Loaded CommonCorePlugin by CubeCoders Limited
[21:12:07] [Program Debug/1] : Checking settings…
[21:12:07] [Core Info/1] : Licence Present: AMP Professional Edition
[21:12:07] [Minecraft Debug/6] : Getting latest Minecraft server version information (async)
[21:12:07] [Minecraft Debug/8] : Got info for Forge OK (took 66ms)
[21:12:07] [Minecraft Debug/10] : Got info for NeoForge OK (took 72ms)
[21:12:07] [Minecraft Debug/14] : Got info for Purpur OK (took 81ms)
[21:12:07] [Minecraft Debug/15] : Got info for Official OK (took 103ms)
[21:12:07] [Minecraft Debug/17] : Got info for Feed The Beast (Old Source) OK (took 106ms)
[21:12:07] [Minecraft Debug/21] : Got info for Fabric OK (took 144ms)
[21:12:07] [Minecraft Debug/14] : Got info for Spigot OK (took 153ms)
[21:12:07] [FileManager Notice/1] : Using keypair with fingerprint
[21:12:07] [Minecraft Debug/15] : Got info for Sponge OK (took 314ms)
[21:12:07] [FileManager Info/1] : SFTP Server started on 0.0.0.0:2224
[21:12:07] [Minecraft Info/17] : Updating Modpack cache for 90 modpacks…
[21:12:07] [Core Warning/1] : Expected licence feature RunAMP is not present.
[21:12:07] [Core Error/1] : No valid AMP licence was found. Please open a command prompt and run ampinstmgr reactivate Minecraft01 to reactivate this instance.

I’m replying to you via Email as well, but could you also share all of the information from AMPs support tab please.