Failure to make API call to casa-murphy-MC-java01: Connection refused

Technical Support
1

OS Name/Version:

Product Name/Version: Debian GNU/Linux 10

Problem Description: Minecraft server fails to start


Actions taken to resolve so far:
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17:38:08   Waiting for AMP instance to start...
17:38:09 AMP instance casa-murphy-MC-java01 is now running.
:admin
17:39:19  Protected setting ADSModule.NewInstanceDefaults.NewInstanceKey changed.
17:43:03  Waiting for AMP instance to start...
17:43:04  AMP instance casa-murphy-MC-java01 is now running.
17:56:47  Waiting for AMP instance to start... AMP instance casa-murphy-MC-java01 is now running. Managed remote instance casa-murphy-MC-java01 at http://82.180.173.196:8081/
Authentication token for admin requested by ManageInstance on behalf of admin
17:56:48  LIM - Failure to make API call to casa-murphy-MC-java01: Connection refused
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2

Check the logs for that instance (right click - view logs)

3

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[22:08:32] [Logger Info] : Loading locale data for xx from xx.json…
[22:08:32] [Logger Info] : Starting AMP version 2.4.4.0 (Decadeus), built 17/05/2023 17:54
[22:08:32] [Logger Info] : Stream: Mainline (Release) - built by CUBECODERS/buildbot on CCL-DEV
[22:08:32] [Logger Info] : Running in a OpenVZ environment.
[22:08:32] [Logger Info] : OS: Linux / x86_64
[22:08:32] [Logger Info] : CPU: Intel(R) Xeon(R) Silver 4214 CPU @ 2.20GHz (2C/2T)
[22:08:32] [Logger Info] : RAM: 2048MB
[22:08:32] [Logger Info] : AMP Instance ID: 421f5acc-922c-4271-888a-0799a66a7b1a
[22:08:32] [Logger Error] : Unable to load licence for AMP Enterprise - NoMatchingMachineId
[22:08:33] [Logger Info] : Loaded MinecraftModule version 1.0.0.3 by CubeCoders Limited
[22:08:33] [Logger Info] : Metrics publishing is enabled at udp://82.180.173.196:12820.
[22:08:33] [Logger Info] : Loaded FileManagerPlugin by CubeCoders Limited
[22:08:33] [Logger Info] : Loaded EmailSenderPlugin by CubeCoders Limited
[22:08:33] [Logger Info] : Loaded WebRequestPlugin by CubeCoders Limited
[22:08:33] [Logger Info] : Loaded LocalFileBackupPlugin by CubeCoders Limited
[22:08:33] [Logger Info] : Loaded CommonCorePlugin by CubeCoders Limited
[22:08:33] [Core Warning] : Branding is enabled but the CustomBranding feature is not available on your current licence.
[22:08:33] [Logger Notice] : Using keypair with fingerprint XoawQsVLaPLLFpsSjAwVbvLuMP77QajMtXrj3HfTx5A=
[22:08:33] [Logger Info] : SFTP Server started on 82.180.173.196:2224
[22:08:33] [Logger Error] : No valid AMP licence was found. Please open a shell as the ‘amp’ user and run ampinstmgr reactivate casa-murphy-MC-java01 to reactivate this instance.
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