Failed to request app info update, not online or not logged in to Steam

Technical Support
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1

Screenshot from 2026-01-29 20-44-49
Screenshot from 2026-01-29 20-44-49763×263 15.2 KB

OS Name/Version: Ubuntu Server/24.04.3 LTS

Product Name/Version: (Always use the full version number - not ‘Latest’) Terraria/1.4.5

Problem Description: Just got the instance terraria and instantly got Failed to request app info update, not online or not logged in to Steam.

```vbnet
app_update 105600 validate
ERROR! Failed to request app info update, not online or not logged in to Steam.
quit
```

Steps to reproduce:

  • Step 1 I just got your key and it instantly dosent work
  • Step 2
  • Step 3

Actions taken to resolve so far:

2

That’s a steamcmd issue, usually means a DNS issue or bad IPv6 configuration on your system

That said, you can change the download source with Terraria to use the Terraria API, and bypass steam altogether. Search “source” in the search box in the instance to find the setting