[Error] Failed to unpack AMP

Currently running version 2.3.4.3

View Latest Release Notes

Diagnostics Data

OS Linux
Platform CentOS Linux 8
System Type x86_64
Virtualization VMware
Module ADSModule
Loaded Plugins FileManagerPlugin, EmailSenderPlugin, WebRequestPlugin, LocalFileBackupPlugin, CommonCorePlugin
Application Name AMP
Application Version 2.3.4.3
Release Stream Release
Build Date 12/07/2022 13:00
InstanceID e4b1259d-2b51-438f-9b66-0c004af80cdd
Last Executable /usr/bin/ldd
Last Arguments –version
Last Process ID 13772

[amp@AMPC ~]$ ampinstmgr upgradeall
[Info] AMP Instance Manager v2.3.1 built 13/01/2022 21:17
[Info] Release spec: Release - built by CUBECODERS/buildbot on CCL-DEV
[Info] Stopping Instance: 'ADS01'
[Info] Stopping instance ADS01...
[Info] Requesting soft-stop...
[Info] Waiting for instance to stop...
[Info] Instance was shut down gracefully.
[Info] Instance ADS01 has stopped.
[Info] Upgrading instance ADS01
[Error] Failed to unpack AMP.
[Error] HttpRequestException
[Error] [0] (HttpRequestException) : The SSL connection could not be established                           , see inner exception.
[Error]   at InstanceManagerPlugin.LocalInstanceManager.DownloadAndUnpack (Insta                           nceManagerPlugin.LocalAMPInstance Spec, Boolean SkipCache)
[Error] AuthenticationException
[Error] [1] (AuthenticationException) : Authentication failed, see inner excepti                           on.
[Error] MonoBtlsException
[Error] [2] (MonoBtlsException) : Ssl error:1000007d:SSL routines:OPENSSL_intern                           al:CERTIFICATE_VERIFY_FAILED
  at /usr/src/mono/external/boringssl/ssl/handshake_client.c:1132
[Error]   at Framework.Btls.FrameworkBtlsContext.ProcessHandshake ()
  at Framework.Net.Security.MobileAuthenticatedStream.ProcessHandshake (Framewor                           k.Net.Security.AsyncOperationStatus status, Boolean renegotiate)
  at (wrapper remoting-invoke-with-check) Framework.Net.Security.MobileAuthentic                           atedStream.ProcessHandshake(Framework.Net.Security.AsyncOperationStatus,bool)
  at Framework.Net.Security.AsyncHandshakeRequest.Run (Framework.Net.Security.As                           yncOperationStatus status)
[Info] Upgrade failed
[Info] Waiting for AMP instance to start...
[Notice] AMP instance ADS01 is now running.
[Info] Start for instance ADS01 was requested, but it is already running.

Please update AMP to the latest version. We cannot offer support for out of date installations.

ampinstmgr upgradeall
Error

You need to update ampinstmgr itself first. You do this via your systems package manager.

Where can I find the systems package manager in order to update the ampinstmgr?

You should consult the documentation for your Linux distribution. On Debian or Ubuntu systems it’ll be apt, on CentOS or similar it’ll be yum.