Dystopia game server will not start

OS Name/Version: Ubuntu 20.04 LTS

Product Name/Version: AMP/v2.4.6.6 built 05/10/2023

Problem Description: Brand new instance for Dystopia will not start. Server crashes due to missing srcds_linux file. The same log entry is repeated every time I try to start the server.

Log:

[14:44:56] [steamcmdplugin:henry Info] : SteamCMD Update successful
[14:45:03] [API:henry Activity]   : Starting the application.
[14:45:03] [Logger:henry Info]    : Server doesn't exist in ./srcds/17585/srcds_linux, updating...
[14:45:03] [srcds:henry Warning]  : The file for the SRCDS game you are trying to launch does not exist. AMP is looking for ./srcds/17585/srcds_linux but cannot find it.
Redirecting stderr to '/home/amp/Steam/logs/stderr.txt'
Logging directory: '/home/amp/Steam/logs'
[  0%] Checking for available updates...
[----] Verifying installation...
Steam Console Client (c) Valve Corporation - version 1698778122
-- type 'quit' to exit --
Loading Steam API...dlmopen steamservice.so failed: steamservice.so: cannot open shared object file: No such file or directory
OK
force_install_dir 17585
Connecting anonymously to Steam Public...OK
Waiting for client config...OK
Waiting for user info...OK
app_update 17585 validate
 Update state (0x3) reconfiguring, progress: 0.00 (0 / 0)
 Update state (0x5) verifying install, progress: 6.25 (289574649 / 4635693655)
 Update state (0x5) verifying install, progress: 16.00 (741638106 / 4635693655)
 Update state (0x5) verifying install, progress: 26.02 (1206213528 / 4635693655)
 Update state (0x5) verifying install, progress: 36.93 (1711862148 / 4635693655)
 Update state (0x5) verifying install, progress: 47.71 (2211737684 / 4635693655)
 Update state (0x5) verifying install, progress: 58.19 (2697695027 / 4635693655)
 Update state (0x5) verifying install, progress: 67.74 (3140295121 / 4635693655)
 Update state (0x5) verifying install, progress: 77.27 (3581835844 / 4635693655)
 Update state (0x5) verifying install, progress: 87.45 (4053818807 / 4635693655)
 Update state (0x5) verifying install, progress: 97.54 (4521534170 / 4635693655)
Success! App '17585' fully installed.
quit

Steps to reproduce:

  • Create new Dystopia instance - using docker support
  • Configure the map name and the server IP
  • Use the update button to download the server files from Steam - successful
  • Starting the server results in the crash about the missing file.

Actions taken to resolve so far: Tried to search the CubeCoders Discord and Discourse for possible solutions. I was unable to find any. Prior to creating the instance I did use the “Fetch Latest” button to ensue I had the most up to date templates.

Seeing exactly what the crash/error message is would be helpful here :slight_smile:

This is a screen shot of the error.

Have you checked to see if the file exists?

The file does not exist. My guess is the template is not downloading an extra dependency required to run srcds.

It’s possible - what files are actually there in the games directory? Also the information from the Support tab would be helpful here.

Here is a screen shot of the support tab.

And here is the screenshot of ./17585.
image

And /
image

And what’s inside 17585/bin?

image

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