Docker & AMP issue

Technical Support Installation Support
1

OS Name/Version: W11 Pro

Product Name/Version: (Always use the full version number - not ‘Latest’) 2.7.2.6 - 20260513.8

Problem Description: Attempting to create an instance with container and getting following issue below each time creating instance

```
Non-managed instances exist, autoconfigure cannot guarantee that the configuration is valid!
permission denied while trying to connect to the docker API at npipe:////./pipe/docker_engine
Failed to configure new instance Satisfactory01 - Startup failure: Error code 1. Please check the AMP Logs for further info.
Configuration Failed: Startup failure: Error code 1. Please check the AMP Logs for further info.
Create Instance Failed: Startup failure: Error code 1. Please check the AMP Logs for further info.
```

Steps to reproduce:

  • Start instance - dune awakening

Actions taken to resolve so far:

Reinstalling Docker, Amp & assigning “user” to the docker-user, restarting docker engine, manually starting it.

2

Have you rebooted since giving the Network Service user permission? It is required in this specific case. Did you follow our guide on setting this up?

3

I sure did reboot the PC even reinstalled docker few times.

Sorry did not see the guide are you able to link it :slight_smile: