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OS Name/Version:
Controller = Debian 12 / Target = Windows Server 2022.
Product Name/Version: (Always use the full version number - not ‘Latest’)
Both Controller & Target = Currently running version 2.4.7 - 20231231.8
Problem Description:
I stood up a new Controller on Debian (yes to all prompts) External facing
I stood up a new Target on Windows 2022.
I setup one instance of Icarus and when I try to “Manage” it I get the "Failed to login to the remote instance.
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Steps to reproduce:
- Step 1
Login to the Controller (SSL/2FA enable, port forward for 80/443.) - Step 2
Click on the one instance I have and select “Manage” - Step 3
This is when the "Failed to login to the remote instance.
Actions taken to resolve so far:
Restarted both devices
Re-ran setup
Turned off firewall on Target/Windows.
I did look at both AMPConfig.conf files and unless I’m missing something they are good.
Controller Log:
[13:20:58] [Core Info] : Starting AMP version 2.4.7.0 (Decadeus), built 31/12/2023 22:56
[13:20:58] [Core Info] : Stream: Mainline / Release - built by CUBECODERS/buildbot on CCL-DEV
[13:20:58] [Logger Info] : Purging old audit logs (this may take a moment)...
[13:20:58] [Core Info] : Running in a QEMU KVM environment.
[13:20:58] [Core Warning] : Current time zone is set to CST - It is recommended you switch to UTC+0 to avoid time-zone related issues
[13:20:58] [Core Info] : OS: Linux / x86_64
[13:20:58] [Core Info] : CPU: QEMU Virtual CPU version 2.5+ (4C/4T)
[13:20:58] [Core Info] : RAM: 3914MB
[13:20:58] [Core Info] : AMP Instance ID: f3820b12-3d33-43bc-807a-402ae76bcc85
[13:20:59] [Loader Info] : Loaded ADSModule version 1.0.0.0 by CubeCoders Limited
[13:20:59] [Loader Info] : Loaded FileManagerPlugin by CubeCoders Limited
[13:20:59] [Loader Info] : Loaded EmailSenderPlugin by CubeCoders Limited
[13:20:59] [Loader Info] : Loaded WebRequestPlugin by CubeCoders Limited
[13:20:59] [Loader Info] : Loaded LocalFileBackupPlugin by CubeCoders Limited
[13:20:59] [Loader Info] : Loaded CommonCorePlugin by CubeCoders Limited
[13:20:59] [Loader Info] : ADSModule requests dependency InstanceManagerPlugin...
[13:20:59] [Loader Info] : Loaded InstanceManagerPlugin by CubeCoders Limited
[13:20:59] [Loader Info] : ADSModule requests dependency SystemUserManagerPlugin...
[13:21:00] [Loader Info] : Loaded SystemUserManagerPlugin by CubeCoders Limited
[13:21:00] [Loader Info] : Loaded steamcmdplugin by CubeCoders Limited
[13:21:00] [Core Info] : Metrics server started OK on port 12820
[13:21:00] [ADS Info] : ADS startup complete in 375ms
[13:21:00] [ADS Info] : Updating remote source CubeCoders/AMPTemplates
[13:21:00] [Auth Activity] : Authentication token for AMP_SYSTEM requested by UpdateRemoteInstancesList on behalf of INTERNAL
[13:21:00] [ADS Info] : Updating existing remote source https://github.com/CubeCoders/AMPTemplates.git...
[13:21:00] [FileManager Notice] : Using keypair with fingerprint yRM2Ksg9LIpgSvVPD6MUMjtuoObqmuYFgrNEthza4Ms=
[13:21:00] [FileManager Info] : SFTP Server started on 0.0.0.0:2223
[13:21:00] [Webserver Info] : Websockets are enabled.
[13:21:01] [Auth Info] : Migrated 0 legacy permissions for Default
[13:21:01] [Auth Info] : Migrated 0 legacy permissions for Super Admins
[13:21:01] [Auth Info] : Migrated 0 legacy permissions for __AMPUSER_suds
[13:21:01] [Auth Info] : Migrated 0 legacy permissions for __AMPUSER_ampadmin
[13:21:01] [Auth Info] : Migrated 0 legacy permissions for __AMPUSER_amp
[13:21:01] [Webserver Info] : Webserver started on http://0.0.0.0:8080
[13:21:01] [Logger Info] : RouterTimer@10Hz with 2 jobs started
[13:21:01] [Core Info] : Checking for AMP updates...
From https://github.com/CubeCoders/AMPTemplates
a493771..3ed21df main -> origin/main
Updating a493771..3ed21df
Fast-forward
vintage-story-newconfig.json | 3 ++-
1 file changed, 2 insertions(+), 1 deletion(-)
[13:21:01] [Core Info] : AMP is up to date.
[13:21:08] [Core:Anonymous Warning] : Slow method invocation: Login took 3217ms to complete.
[13:21:08] [Core:Anonymous Warning] : Slow response: Core.Login took 3218ms to complete.
[13:26:30] [Core Warning] : Slow method invocation: Login took 3079ms to complete.
[13:26:30] [Core Warning] : Slow response: Core.Login took 3080ms to complete.
[13:26:36] [ADS:suds Activity] : Managed remote instance TheBrewery01 at http://192.168.100.168:8081/
[13:26:36] [Auth:suds Activity] : Authentication token for suds requested by ManageInstance on behalf of suds
[13:26:58] [Core Warning] : Slow method invocation: Servers took 21300ms to complete.
[13:26:58] [Core Warning] : Slow response: ADSModule.Servers took 21301ms to complete.
[13:32:05] [FileManager Activity] : Downloaded file __VDS__ADS01/AMP_Logs/AMPLOG 2024-01-07 13-20-57.log (Direct mode)
Target Log:
[13:21:04] [Program Info] : Starting AMP version 2.4.7.0 (Decadeus), built 31/12/2023 22:56
[13:21:04] [Program Info] : Stream: Mainline / Release - built by CUBECODERS/buildbot on CCL-DEV
[13:21:04] [Core Info] : Purging old audit logs (this may take a moment)...
[13:21:04] [Program Info] : Running in a Xen environment.
[13:21:04] [Core Warning] : Current time zone is set to Central Standard Time - It is recommended you switch to UTC+0 to avoid time-zone related issues
[13:21:04] [Program Info] : OS: Windows / x86_64
[13:21:04] [Program Info] : CPU: QEMU Virtual CPU version 2.5+ (2C/2T)
[13:21:04] [Program Info] : RAM: 8158MB
[13:21:04] [Program Info] : AMP Instance ID: bec47648-430e-4d59-8a19-3e8556f8eb7a
[13:21:05] [Loader Info] : Loaded GenericModule version 1.0.0.0 by CubeCoders Limited
[13:21:05] [Core Info] : Metrics publishing is enabled at udp://thepanel.sudsmaker.com:12820.
[13:21:06] [Loader Info] : Loaded FileManagerPlugin by CubeCoders Limited
[13:21:06] [Loader Info] : Loaded EmailSenderPlugin by CubeCoders Limited
[13:21:06] [Loader Info] : Loaded WebRequestPlugin by CubeCoders Limited
[13:21:06] [Loader Info] : Loaded LocalFileBackupPlugin by CubeCoders Limited
[13:21:06] [Loader Info] : Loaded CommonCorePlugin by CubeCoders Limited
[13:21:06] [Loader Info] : GenericModule requests dependency steamcmdplugin...
[13:21:06] [Loader Info] : Loaded steamcmdplugin by CubeCoders Limited
[13:21:06] [Loader Info] : GenericModule requests dependency RCONPlugin...
[13:21:06] [Loader Info] : Loaded RCONPlugin by CubeCoders Limited
[13:21:06] [Core Warning] : Unable to update setting node GenericModule.App.Ports.$GamePort - the target type of (List<PortRequirement>) is not supported.
[13:21:06] [Core Warning] : Unable to update setting node GenericModule.App.Ports.$ReservedPort - the target type of (List<PortRequirement>) is not supported.
[13:21:06] [Core Warning] : Unable to update setting node GenericModule.App.Ports.$BattlEyePort - the target type of (List<PortRequirement>) is not supported.
[13:21:06] [Core Warning] : Unable to update setting node GenericModule.App.Ports.$QueryPort - the target type of (List<PortRequirement>) is not supported.
[13:21:06] [Core Warning] : Unable to update setting node GenericModule.App.Ports.$RCONPort - the target type of (List<PortRequirement>) is not supported.
[13:21:06] [Core Info] : Licence Present: AMP Advanced Edition
[13:21:07] [FileManager Notice] : Using keypair with fingerprint Z9aRZk2ph3rHR4zewpzt2IKX9Trb8JAjOOowm7nuIds=
[13:21:07] [FileManager Info] : SFTP Server started on 0.0.0.0:2224
[13:21:07] [Webserver Info] : Websockets are enabled.
[13:21:07] [Webserver Info] : Webserver started on http://127.0.0.1:8081
[13:21:07] [Webserver Info] : RouterTimer@10Hz with 2 jobs started
[13:21:08] [Core Info] : Checking for AMP updates...
[13:21:08] [System Info] : Startup mode is StartApplication.
[13:21:08] [Generic Info] : Specified executable 'D:\AMPDatastore\Instances\TheBrewery01\dayz\223350\DayZServer_x64.exe does not exist. Updating application...
[13:21:08] [Core Info] : AMP is up to date.
[13:26:37] [Core Activity] : Authentication attempt for user suds from 127.0.0.1
[13:26:58] [Core Error] : HttpRequestException
[13:26:58] [Core Error] : [0] (HttpRequestException) : An error occurred while sending the request.
[13:26:58] [Core Error] : at AMPAPI.RemoteInstance.<GetResponseDynamic>()
at AMPAPI.RemoteInstance.API_Core.<Login>()
at GSMyAdmin.Authentication.RemoteAMPAuth.<Authenticate>()
[13:26:58] [Core Error] : WebException
[13:26:58] [Core Error] : [1] (WebException) : Unable to connect to the remote server
[13:26:58] [Core Error] : at Net.HttpWebRequest.EndGetRequestStream(IAsyncResult asyncResult, TransportContext& context)
at Net.Http.HttpClientHandler.GetRequestStreamCallback(IAsyncResult ar)
[13:26:58] [Core Error] : SocketException
[13:26:58] [Core Error] : [2] (SocketException) : A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 152.97.215.144:443
[13:26:58] [Core Error] : at Net.Sockets.Socket.InternalEndConnect(IAsyncResult asyncResult)
at Net.Sockets.Socket.EndConnect(IAsyncResult asyncResult)
at Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Exception& exception)
[13:26:58] [Core Warning] : Slow method invocation: Login took 21278ms to complete.
[13:26:58] [Core Warning] : Slow response: Core.Login took 21289ms to complete.