Connectivity Problem with Astroneer - Can't connect on client

Technical Support
,
1

System Information

Field Value
Operating System Linux - Ubuntu 24.04.2 on x86_64
Product AMP ‘Phobos’ v2.6.2.0 (Mainline)
Virtualization None
Application Astroneer
Module GenericModule
Running in Container No
Current State Ready

Problem Description

Issue

Whenever I try to connect to the astroneer server on the client it says connecting but it never loads in the game. The firewall is not causing an issue.

Reproduction Steps

  • Create an astroneer instance
  • Start the server
  • Attempt to join through the lan ip and the public ip
  • Port forwarding was done
2

You can only use the public ip to connect to Astroneer

Can someone outside your network connect?

3

I tried connecting outside my network it didn’t work. It shows up as being online but I am unable to actually load into the server and keep getting a failed to connect error.

I checked the console and it threw up this error:

error: XDG_RUNTIME_DIR is invalid or not set in the environment.

4

That can be ignored. Can you show the Support and Updates tab for the instance, specifically the executable and arguments at the bottom?

5

Heres the page

image
image1686×1198 148 KB

6

Looks good. Did you make any changes to the client?

7

No its just the normal base game from steam

8

As a sanity check of your networking, can you connect to:

168.138.13.215:7779

9

It works just fine. It connects me normally.

10

Then the issue lies with your port forwarding, and otherwise with your network

11

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